BMC TrueSight Orchestration vs OpenText Operations Orchestration comparison

BMC and OpenText are both solutions in the Process Automation category. BMC is ranked #13 with an average rating of 8.3, while OpenText is ranked #22 with an average rating of 9.0. BMC holds a 1.0% mindshare in PA, compared to OpenText’s 1.1% mindshare. Additionally, 87% of BMC users are willing to recommend the solution, compared to 91% of OpenText users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

494 Views
335 Comparison Views

87% willing to recommend

OpenText Operations Orchest...

Read 25 OpenText Operations Orchestration reviews

591 Views
427 Comparison Views

91% willing to recommend

BMC TrueSight Orchestration

OpenText Operations Orchest...

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Executive Summary

We performed a comparison between BMC TrueSight Orchestration and OpenText Operations Orchestration based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BMC TrueSight Orchestration vs. OpenText Operations Orchestration Report (Updated: October 2024).

Buyer's Guide

BMC TrueSight Orchestration vs. OpenText Operations Orchestration

October 2024

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Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

13th

Average Rating

8.0

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Operations Orchest...

Ranking in Process Automation

22nd

Average Rating

7.8

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (21st)

Mindshare comparison

As of November 2024, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 1.0%, up from 1.0% compared to the previous year. The mindshare of OpenText Operations Orchestration is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

An orchestration tool to automate the end-to-end process with a need to improve its user experience

In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.

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HiteshKumar

OpenText Technical Support at CMS Computer PVT LTD

Offers good automation features to users

Only the tool's support can be a drawback where improvements are needed. The support can be too slow, so we have to wait due to a longer response time. There is also no live access for e-learning purposes, as no one is available on the platform. As time passes, new things are implemented which are easy to access. There is clear documentation of the solution, making it a good product for all. The product's screenshots and concepts are clear. In the tool, the first step is clear, and the second step will be after the third step based on what you need. You can add the screenshots. As the product's documentation is clear, the installation can be done very easily. In the future, I want the tool to offer AI, as it can make it easy for users to get help.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"This solution is scalable."

"The initial setup is easy. The deployment was done in an hour."

"The product has a very good triggering mechanism."

More BMC TrueSight Orchestration pros

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

Cons

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

More BMC TrueSight Orchestration cons

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"The price is an area that should be addressed because the price is high."

"Only the tool's support can be a drawback where improvements are needed."

Pricing and Cost Advice

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is per lot, or per agent — one agent is one license."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"The cost is very high compared to anything else available."

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

"I do not have experience with the pricing or licensing of the product."

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Financial Services Firm

21%

Manufacturing Company

Energy/Utilities Company

Financial Services Firm

29%

Computer Software Company

11%

Manufacturing Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

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What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

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What is your experience regarding pricing and costs for Operations Orchestration?

The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive.

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What needs improvement with Operations Orchestration?

See all answers

What advice do you have for others considering Operations Orchestration?

There is a need to maintain the product. I rate the tool a nine out of ten.

See all answers

Comparisons

Control-M vs BMC TrueSight Orchestration

Compared 32% of the time

Red Hat Ansible Automation Platform vs BMC TrueSight Orchestration

Compared 27% of the time

Camunda vs BMC TrueSight Orchestration

Compared 15% of the time

CA Process Automation vs BMC TrueSight Orchestration

Compared 15% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 12% of the time

More BMC TrueSight Orchestration Competitors

Red Hat Ansible Automation Platform vs OpenText Operations Orchestration

Compared 48% of the time

Control-M vs OpenText Operations Orchestration

Compared 14% of the time

Camunda vs OpenText Operations Orchestration

Compared 11% of the time

Microsoft System Center Orchestrator vs OpenText Operations Orchestration

Compared 8% of the time

Appian vs OpenText Operations Orchestration

Compared 7% of the time

More OpenText Operations Orchestration Competitors

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

November 2024

Download BMC TrueSight Orchestration product report

Buyer's Guide

OpenText Operations Orchestration

November 2024

OpenText Operations Orchestration report

Download OpenText Operations Orchestration product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

Learn More

BMC

OpenText

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

Buyer's Guide

BMC TrueSight Orchestration vs. OpenText Operations Orchestration

October 2024

Free Report: BMC TrueSight Orchestration vs. OpenText Operations Orchestration

Find out what your peers are saying about BMC TrueSight Orchestration vs. OpenText Operations Orchestration and other solutions. Updated: October 2024.

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