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BotFarm vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BotFarm
Ranking in Robotic Process Automation (RPA)
22nd
Average Rating
8.0
Number of Reviews
36
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Robotic Process Automation (RPA)
14th
Average Rating
7.8
Number of Reviews
30
Ranking in other categories
Process Automation (19th), Intelligent Document Processing (IDP) (8th)
 

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of BotFarm is 0.3%, down from 0.4% compared to the previous year. The mindshare of WorkFusion is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Ganesh-Subramanian - PeerSpot reviewer
Apr 9, 2024
Offers enhancement in data accuracy with low-code requirements and easy onboarding
It's a scalable product. In our organization, we sometimes write a script once and reuse it several times, which improves workflow efficiency. Our team inputs the datasets one by one or in a batch mode into BotFarm and schedules them or calls individually as needed. For instance, if one individual has 15 or 20 forms that need to be scanned and logged immediately, it's possible to implement with BotFarm and its scheduling operations. The solution is ideal for small and medium-sized enterprises and can fit in for large enterprises as well, depending upon the use case. For instance, if 100 agents are working across different locations through a mobile app, all the data from the agents can be stored in a common repository and scheduled. BotFarm can be configured based on the architecture and business operations.
Brock Miller - PeerSpot reviewer
Sep 13, 2023
Helps improve our accuracy and compliance, but the analytics module can be confusing
Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update. WorkFusion can be easy to use for non-technical people. It has two modules: a workspace for analysts to use on a daily basis, and an analytics module for tracking throughput, recall, precision, and other model metrics. The workspace is very easy to use, similar to any other case management tool. The analytics module, on the other hand, can be confusing at times and could benefit from some improvements. The biggest challenge I've had with WorkFusion is employee turnover. On both of my projects with them, the primary developer, the PMO, and some of the product SMEs have all turned over. There's been a lot of turnover in their organization over the past two years.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is straightforward."
"Productivity increased far more than thirty percent."
"The most valuable feature is the rapid deployment of multiple bots."
"The solution reduces manual data errors and improves data accuracy"
"Automation Anywhere provides a very flexible UI."
"They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation. They also have good integration with SAP."
"From a solution standpoint, screen capture and tight integration with Outlook are valuable features."
"The solution has been very user-friendly."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."
"The solution is stable, we have not had any glitches or problems."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"It's a pretty robust product."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
 

Cons

"The solution automation is incapable of interacting with our Pega software application development. It is based on the nested table concept and it is unable to read these tables. Several projects have been put on hold because of that."
"Sometimes I feel like it doesn't work properly and we are not able to provide the dexterity needed."
"I have called customer service three times and the experience has not been good. They do not offer 24/7 support, which forces us to wait till the next working day to solve a problem."
"The licensing schemes could be more competitive. They need to be much more flexible in their pricing."
"The CL command poses an issue during the process of data conversion, accuracy, data loss and the assessment of certain data as false."
"The machine learning needs to be improved so that they perform better in terms of predictive analysis and sentiment analysis."
"The deployment could be simplified."
"The solution can improve the accuracy of hand-written data reading"
"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."
"I would like WorkFusion to improve the automation rate when evaluating unstructured text."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."
"We would like to see further improvement in the area of running headless."
 

Pricing and Cost Advice

"The pricing is fair."
"The starter price is free."
"The pricing model could be simplified."
"We pay approximately $15,000 USD per year."
"It is too expensive and not worth the price."
"The licensing is on a monthly basis."
"Its price is quite high as compared to other solutions, but it has a lot of features and good stability. They should reduce its price."
"There is a license for this solution and it is on an annual basis. I am satisfied with the price."
"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
"My client is using RPA Express, which is available for them to use free of charge."
"We are on an annual contract to use the solution."
"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."
"I can't speak to pricing. It's a contract signed by upper management."
"The pricing is good. It can be adopted by small and mid-size organizations. It's not too high or low. It's quite flexible when compared to similar RPA tools in the market."
"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
"Find it online."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
25%
Real Estate/Law Firm
7%
University
6%
Financial Services Firm
26%
Computer Software Company
15%
Government
6%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BotFarm?
The product has increased efficiency and reduced the time spent on tasks.
What is your experience regarding pricing and costs for BotFarm?
The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our organization also works with UiPath and Microsoft products. Our company doesn't want...
What needs improvement with BotFarm?
The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-written by the agents, and at our organization, we face some rare challenges with s...
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a while, so we've already hit the roof. We've been with them so long that they are ver...
What needs improvement with WorkFusion?
For non-technical users, it may be easy to use. It depends on what perspective we're talking about. From a business perspective, like manual tasks, it's good. However, it's all about what the devel...
 

Comparisons

 

Overview

 

Sample Customers

Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about BotFarm vs. WorkFusion and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.