CA Process Automation and ServiceNow Orchestration are tools in the enterprise automation category. ServiceNow Orchestration appears to have the upper hand, offering advanced features and robust scalability.
Features: CA Process Automation offers process automation capabilities, workflow customization, and integration with third-party applications. ServiceNow Orchestration provides integration with the ServiceNow platform, pre-built connectors, and cloud capabilities.
Room for Improvement: CA Process Automation could improve in user interface intuitiveness, deployment flexibility, and reducing technical support dependency. ServiceNow Orchestration might enhance its pricing structure, ease of custom scripting, and connectivity testing capabilities.
Ease of Deployment and Customer Service: CA Process Automation has straightforward on-premises deployment but benefits from dedicated support. ServiceNow Orchestration's cloud-based model simplifies deployment and leverages strong customer service.
Pricing and ROI: CA Process Automation offers competitive setup costs appealing to smaller organizations. ServiceNow Orchestration, with higher initial expenses, provides compelling ROI due to its features and performance efficiency.
ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.
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