Carbon Black Managed Detection and Response vs Sophos MDR comparison

VMware and Sophos are both solutions in the Managed Detection and Response (MDR) category. VMware is ranked #21 with an average rating of 10.0, while Sophos is ranked #5 with an average rating of 8.5. VMware holds a 1.0% mindshare in MDR, compared to Sophos’s 6.3% mindshare. Additionally, 100% of VMware users are willing to recommend the solution, compared to 100% of Sophos users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Carbon Black Managed Detection and Response and Sophos MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Carbon Black Managed Detection and Response vs. Sophos MDR Report (Updated: October 2024).

Buyer's Guide

Carbon Black Managed Detection and Response vs. Sophos MDR

October 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of November 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Carbon Black Managed Detection and Response is 1.0%, down from 1.3% compared to the previous year. The mindshare of Sophos MDR is 6.3%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Dejan Zecevic

Service Delivery Director at SKY EXPRESS IT Security Company

Easy to install, runs smoothly, and offers good performance

Carbon Black was sold to Broadcom, and VMware basically was the owner of the Carbon Black. Now Broadcom is the owner of VMware. As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad.

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ManelAlvarez

Director of Cybersecurity at Devoteam Management Consulting

Quarantines and removes threats from the network

The most important aspect is a EC2 deployment which is a remote deployment done for new customers using Sophos. Approximately ninety-five percent of EC2 deployment is automated, requiring only a review or customization for the customer's needs. Another key feature is the centralized control of updates, allowing for scheduling any interaction with the endpoint. Additionally, the new platform and system operations, along with IOCs, are updated daily. Sophos has a very good policy at good prices. Since I have a local contact with the salespeople, they provide me discounts. It's very stable and competitive. When the customers have budget, they can opt for CrowdStrike. However, when the customers have budget constraints on daily servers, and when the customers prefer to integrate mobile platforms with different technologies, they can use this one technology. Overall, I rate the solution an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"The case interface is Binary Defense MDR's most valuable feature."

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"Binary Defense has a human service department that provides live monitoring for our systems."

More Binary Defense MDR pros

"The installation process is quick and easy."

"Carbon Black provides an overview of all our assets and their status."

"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."

"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."

"The automation feature in Sophos MDR provides reports and alerts."

"Sophos MDR enhances our clients' cybersecurity."

"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."

"The product’s most valuable feature is ease of use."

"The important mechanism is the dilation of the desktop. It quarantines and removes threats from the network. Sometimes, security devices similar to firewalls are used. It also creates dynamic rules to protect against attacks. The security cross-synchronization is very important."

"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."

"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."

"The automated threat hunting feature and integration capabilities are valuable."

More Sophos MDR pros

Cons

"We found a couple of bugs in the user interface."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"I would like to get more reports from Binary Defense about what they're blocking."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

More Binary Defense MDR cons

"Carbon Black's support could be better."

"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."

"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."

"The solution is expensive for customers."

"Sophos MDR could offer more integration packs and more vendor flexibility."

"Sophos MDR's support and basic training of their devices could be improved."

"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."

"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."

"The service could enhance its scope, particularly in managing firewalls."

"The integration with third-party solutions as an area for slight improvement"

"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."

More Sophos MDR cons

Pricing and Cost Advice

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It has been good. We have saved money, and we have a better product."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

More Binary Defense MDR pricing and cost advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."

"The solution has subscription-based pricing plans."

"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."

"The product is reasonably priced considering the cybersecurity features."

"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."

"It is an expensive platform."

"The cost of the solution is based on how many users use it."

"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."

"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."

More Sophos MDR pricing and cost advice

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Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

12%

Financial Services Firm

10%

Construction Company

University

Computer Software Company

21%

Manufacturing Company

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

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What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

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What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

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What do you like most about Carbon Black Cloud Managed Detection Deliver?

Carbon Black provides an overview of all our assets and their status.

See all answers

What needs improvement with Carbon Black Cloud Managed Detection Deliver?

Carbon Black's support could be better.

See all answers

What is your primary use case for Carbon Black Cloud Managed Detection Deliver?

We use Carbon Black for monitoring.

See all answers

What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take comple...

See all answers

What needs improvement with Sophos MDR?

Maybe the reporting needs improvement.

See all answers

What advice do you have for others considering Sophos MDR?

I would recommend Sophas MDR to others as long as they have another software solution like a firewall to combine with...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 25% of the time

Darktrace vs Binary Defense MDR

Compared 22% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 22% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 16% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

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Arctic Wolf Managed Detection and Response vs Carbon Black Managed Detection and Response

Compared 43% of the time

Secureworks Taegis Managed XDR / MDR vs Carbon Black Managed Detection and Response

Compared 18% of the time

Blackpoint Cyber MDR vs Carbon Black Managed Detection and Response

Compared 14% of the time

Red Canary vs Carbon Black Managed Detection and Response

Compared 13% of the time

Huntress vs Carbon Black Managed Detection and Response

Compared 13% of the time

More Carbon Black Managed Detection and Response Competitors

CrowdStrike Falcon Complete MDR vs Sophos MDR

Compared 24% of the time

Arctic Wolf Managed Detection and Response vs Sophos MDR

Compared 9% of the time

Bitdefender MDR vs Sophos MDR

Compared 8% of the time

SentinelOne Vigilance vs Sophos MDR

Compared 8% of the time

Trend Micro Managed XDR vs Sophos MDR

Compared 7% of the time

More Sophos MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

November 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

Carbon Black Managed Detection and Response report

Download Carbon Black Managed Detection and Response product report

Buyer's Guide

Sophos MDR

October 2024

Download Sophos MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Carbon Black Cloud Managed Detection Deliver

Sophos Managed Threat Response

Learn More

Binary Defense

VMware

Sophos

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Our MDR security solution provides critical insight into attacks using automated machine learning algorithms to validate and prioritize alerts and uncover new threats. Our world-class team of security experts monitors threats in VMware Carbon Black Cloud, and provides rapid response along with threat containment during an incident and policy recommendations to remediate threats.

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza

Information Not Available

Buyer's Guide

Carbon Black Managed Detection and Response vs. Sophos MDR

October 2024

Free Report: Carbon Black Managed Detection and Response vs. Sophos MDR

Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Sophos MDR and other solutions. Updated: October 2024.

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