Carbonite Server vs Dell Avamar comparison

OpenText and Dell Technologies are both solutions in the Backup and Recovery category. OpenText is ranked #31 with an average rating of 9.0, while Dell Technologies is ranked #10 with an average rating of 8.2. OpenText holds a 0.6% mindshare in BRS, compared to Dell Technologies’s 3.5% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 87% of Dell Technologies users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,029 Views
857 Comparison Views

100% willing to recommend

Dell Avamar

Read 89 Dell Avamar reviews

6,818 Views
4,993 Comparison Views

87% willing to recommend

Carbonite Server

Dell Avamar

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell Avamar and Carbonite Server compete in the data protection and backup category. Based on the results, Dell Avamar is superior in terms of advanced features and scalability, while Carbonite Server excels in ease of use and cloud integration.

Features: Dell Avamar is known for its data deduplication, scalability, and reliable backup capabilities. Carbonite Server is valued for its ease of use, cloud integration, and automated backups.

Room for Improvement:Dell Avamar could benefit from improved speed, a less complex setup process, and a more user-friendly interface. Carbonite Server needs better data recovery options, more comprehensive customer support, and enhanced reporting features.

Ease of Deployment and Customer Service: Dell Avamar is noted for a challenging deployment process but solid customer service post-implementation. Carbonite Server offers straightforward deployment, although its customer service could be more responsive.

Pricing and ROI:Dell Avamar has a high initial setup cost but provides long-term ROI with its advanced features. Carbonite Server is budget-friendly initially, offering good value for SMBs, though it may show limitations in ROI if advanced features are required.

To learn more, read our detailed Carbonite Server vs. Dell Avamar Report (Updated: April 2025).

Buyer's Guide

Carbonite Server vs. Dell Avamar

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

31st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (21st)

Dell Avamar

Ranking in Backup and Recovery

10th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Deduplication Software (3rd)

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.6%, up from 0.6% compared to the previous year. The mindshare of Dell Avamar is 3.5%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Rahul Sarangdhar

Senior Specialist at LTI - Larsen & Toubro Infotech

Works excellently for on-prem backup but not the best for Azure backups

Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better. There is another Dell EMC tool called NetWorker, which is a bit centralized tool. If you deploy a storage node locally, you can use the same UI tool for central management, but in the case of Avamar, it needs to be deployed individually on a site, irrespective of whether it's small or big. So, if I have 10 sites, I have to manage 10 Avamar. That's a bit of a headache. The Dell EMC solution professionals who connect with the clients should suggest NetWorker to clients with multiple sites rather than Avamar. That's because NetWorker gives more centralized control, but they keep recommending Avamar, which isn't the best practice. There are no free or cheaper training plans. Unless your company is a partner with Dell, you don't get the student guide training, etc. Their administrator guide does not have all the information required for a new person. It doesn't cover the basics. The student guide is good, but it's not free. If you are a partner, only then it's free. Otherwise, there is a cost of $2,000 to $3,000. For people who are new to Avamar, there should be some resources to enable them to study on their own at least 50% of the basics. If I want to study Commvault, I get so many documents and resources to study, but in the case of Dell EMC products, there aren't any free resources. Only if you're a partner, the resources are available for you to learn. The user manuals and administrator guides are just for deployment. They aren't good for learning the basics for a fresher.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the BMR/image and the recovery pieces are valuable."

"The efficiency and convenience are excellent."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"It seems reliable and easy to use."

"It does not slow down your computer or use a lot of resources as it works."

"The solution is very stable."

"The solution is a free engine to help work with the container."

"Easy verification of things is the most valuable feature."

More Carbonite Server pros

"Dell EMC Avamar is easy to work with and is user-friendly."

"The product is good for backups."

"The solution scales well."

"We have a lot of backups, and this tool helps us with the RMAN Backup."

"Its stability and deduplication capabilities are most valuable."

"The stability of Dell EMC Avamar is very good."

"The most valuable feature for me is the backup functionality."

"It was very simple to deploy the solution to the client that you wanted to backup."

More Dell Avamar pros

Cons

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"They do not yet have USB recovery but they are adding it in coming releases."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The Hyper-V backup has room for improvement."

"The solution should improve its tape-connectivity features."

"When we used the solution, it was still new, and so the customer service/technical support was not the best."

"The reporting should be improved, as we currently have to use another tool for that purpose."

"The solution, in the future, should offer support for mobile."

"The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."

"The UI is not easy to use. There are other products such as Veeam that are easy to use for the end-user which is why they are moving away from Avamar or Networker."

"Technical support should be more knowledgeable."

"Dell EMC Avamar is a very complex product. It took a lot of time for the IT admins to get trained on how to use it. It is not very user-friendly, and we won't be using Avamar anymore. It needs a lot of improvement in terms of how the backups have been configured, and the reporting is too complex."

More Dell Avamar cons

Pricing and Cost Advice

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"On a scale of one to five, I would rate the pricing policy of Dell Avamar as five. The solution has a very good price, and a lot of improvements were done to it."

"I rate the pricing a seven out of ten because it is expensive."

"The price is the main thing I'd like to see them change. If they can come down in price, that would be a good thing. It's very cost competitive in the entry level range, because Veeam pricing is much cheaper than Avamar."

"Dell's pricing structure is not overly expensive."

"Dell Avamar is expensive."

"This solution is less expensive than Veeam for us, although it depends on the customer because we get a great discount."

"The solution is not expensive for the value one gets."

"It might not be beneficial to smaller businesses due to its high cost."

More Dell Avamar pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

25%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

13%

Government

12%

Computer Software Company

12%

Manufacturing Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

See all answers

What is your experience regarding pricing and costs for Carbonite Server?

The pricing is quite reasonable. I'd rate the affordability nine out of ten.

See all answers

What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

Comparisons

Veeam Data Platform vs Carbonite Server

Compared 35% of the time

Zerto vs Carbonite Server

Compared 27% of the time

Commvault Cloud vs Carbonite Server

Compared 10% of the time

SugarSync vs Carbonite Server

Compared 10% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 9% of the time

More Carbonite Server Competitors

Dell PowerProtect Data Manager vs Dell Avamar

Compared 33% of the time

Veeam Data Platform vs Dell Avamar

Compared 15% of the time

Dell NetWorker vs Dell Avamar

Compared 10% of the time

Commvault Cloud vs Dell Avamar

Compared 6% of the time

Rubrik vs Dell Avamar

Compared 6% of the time

More Dell Avamar Competitors

Product Reports

Buyer's Guide

Cloud Backup

April 2025

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Buyer's Guide

Dell Avamar

April 2025

Download Dell Avamar product report

Also Known As

Carbonite Recover Backup

Avamar

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

INLINE Commercial Construction, Hamilton County

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Buyer's Guide

Carbonite Server vs. Dell Avamar

April 2025

Free Report: Carbonite Server vs. Dell Avamar

Find out what your peers are saying about Carbonite Server vs. Dell Avamar and other solutions. Updated: April 2025.

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