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Cisco Identity Services Engine (ISE) vs IBM Security Identity Governance and Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
144
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
IBM Security Identity Gover...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
User Provisioning Software (15th), Identity Management (IM) (30th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and IBM Security Identity Governance and Intelligence aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 19.4%, down 25.8% compared to last year.
IBM Security Identity Governance and Intelligence, on the other hand, focuses on User Provisioning Software, holds 2.9% mindshare, up 1.9% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Cisco Identity Services Engine (ISE)19.4%
Aruba ClearPass18.5%
Fortinet FortiNAC14.5%
Other47.6%
Network Access Control (NAC)
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
IBM Security Identity Governance and Intelligence2.9%
SailPoint Identity Security Cloud19.3%
One Identity Manager9.5%
Other68.3%
User Provisioning Software
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a great tool for that, if you want to profile your network and you want to secure your network inside."
"It is a good product for what it does...So, it is one of the most critical systems that we have."
"Cisco ISE is a powerful solution. It gives us the ability to control who's accessing our network, and Cisco has made it very easy."
"The best feature of the Cisco ISE platform is that it is compatible with Microsoft products."
"By implementing ISE, it can lighten the overhead of the Cisco Catalyst Switches by not implementing port security, Dynamic Arp Inspection, DHCP Snooping, and this will also improve the switch's performance since the ISE server takes over the duty of posturing with its Policy Service Node persona."
"The profiling model included is the most valuable feature."
"Cisco ISE provides authentication for various applications. It can integrate with other applications to manage access, including Privileged Access Management for those applications. For a comprehensive environment, Cisco ISE should be able to integrate and provide asset management for an IT organization or any organization."
"Our clients like Cisco ISE because they already use various Cisco solutions. It's easy for them to use this solution because they have an engineer with Cisco certifications."
"We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases."
"This solution has a very good dashboard and the documentation is also very good, and life cycle management and governance are also good features in this solution."
"I would rate the price eight out of 10, with 10 as the best value for money."
"Lifecycle management, governance and documentation."
 

Cons

"ISE is a little clunky. The front-end feels like it is from the 1980s."
"I would rate this solution a 7.5 out of ten. To make it a ten they should have more people on tech support. They need to invest more in the product. It's a good product. They should just work on tech support. More support for the customer. It's not that easy to get somebody to understand this product. I have had some issues with tech before for the solution. One of them brought the solution down due to some of his activity. They need to hugely invest in their tech support."
"Documentation is probably the worst part of the software."
"A main issue is that the upgrade process, over time, is extraordinarily fragile. Repeatedly, over the past several years, when we've tried to upgrade our Cisco ISE implementation, the upgrade has broken it."
"Troubleshooting and multi-ISE can be challenging with the solution."
"I'm working from China currently and the only real issue is that, within the country, there's some concern around Cisco and its ability to offer the solution for the long term. As the United States has banned the Huawei version in their country, we feel there may be retaliation in ours and Cisco will get banned as a countermeasure from the government. The future of Cisco in China is in question. Our local partners are worried about the situation."
"The opinion of my coworkers, and it's mine as well, is that the user interface could use some tender loving care. It seems counterintuitive sometimes."
"In order to make it a ten, it should be more user-friendly. You need somebody who is knowledgeable about it to use it. It's not easy to use. We have to rely heavily on technical support."
"I think improvements could be made in the self service center, making it easier for the user to understand."
"The solution is also a bit pricey for the Nigeria region."
"Self service center is not always easy to understand."
"The solution is a bit pricey for some regions."
 

Pricing and Cost Advice

"Standard licensing gives backup access and very few features, and then there's VM licensing - each VM we use needs to be licensed."
"The pricing is good. The last time we purchased four new appliances the price was doable for any organization of our size."
"I think the price is okay."
"Cisco ISE's licensing can get pricey."
"That's where things got a bit more complicated. Previously, it was a one-time purchase and we just had to renew support. These days, there's a subscription model, which is supposed to be easier and cheaper as well, but it's more pricey"
"There is a license to use this solution and the price is reasonable."
"Previously, Cisco ISE had a perpetual licensing model, but now they have shifted to a subscription-based licensing system."
"According to my sales and account team, the prices we're getting are pretty good."
"I would rate the price eight out of 10, with 10 as the best value for money."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
7%
Construction Company
15%
Government
12%
Financial Services Firm
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise32
Large Enterprise91
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
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Also Known As

Cisco ISE
IGI, IBM Security Identity Manager, ISIM
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
E.ON Global Commodities
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: May 2026.
896,034 professionals have used our research since 2012.