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Cisco Identity Services Engine (ISE) vs IBM Security Identity Governance and Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
144
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
IBM Security Identity Gover...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
User Provisioning Software (14th), Identity Management (IM) (31st)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and IBM Security Identity Governance and Intelligence aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 20.5%, down 26.3% compared to last year.
IBM Security Identity Governance and Intelligence, on the other hand, focuses on User Provisioning Software, holds 2.8% mindshare, up 2.0% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Cisco Identity Services Engine (ISE)20.5%
Aruba ClearPass19.5%
Fortinet FortiNAC14.6%
Other45.4%
Network Access Control (NAC)
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
IBM Security Identity Governance and Intelligence2.8%
SailPoint Identity Security Cloud20.1%
One Identity Manager10.1%
Other67.0%
User Provisioning Software
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It does a good job of establishing trust for each access request, no matter the source. It's also very effective at helping with the distributed network and at securing access."
"The solution is stable and has good performance."
"Typically, the installation is pretty simple."
"Stable network administration solution that can be installed easily, and comes with fast technical support."
"I like that Cisco ISE is easy to use."
"For my use cases, the in-depth troubleshooting into why a client can't connect or why they failed, is very valuable. I can go back to someone and say, 'Hey, it's not my network. It's their certificates or user error,' or something else."
"The policies allow us to enforce certain rules on the network to be able to screen our users more effectively."
"It's a great tool for that, if you want to profile your network and you want to secure your network inside."
"We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases."
"I would rate the price eight out of 10, with 10 as the best value for money."
"Lifecycle management, governance and documentation."
"This solution has a very good dashboard and the documentation is also very good, and life cycle management and governance are also good features in this solution."
 

Cons

"In the next release, I would want to see this kind of solution in the cloud as opposed to on prem because when enhancements are made to the software, if it's in the cloud, it's overnight. I mean you're not going to have to respin the servers that the license sits on, it's all microservices kinds of things in the cloud. That would be my recommendation. If I'm a customer, that's what I'm looking at - for cloud based software subscriptions."
"The upgrades could be better. Every time we try to do an upgrade, we have problems. It's a pain."
"Licensing is a disaster. It's a mess and I hope they fix it soon."
"The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before."
"Technical support is horrible. If we call and ask them for help, their first response is always that we should upgrade."
"On the network services devices, when you click on filter, the filter comes up. However, when I type in a search and I want to click on something it defaults back to the main page."
"In order to make it a ten, it should be more user-friendly; you need somebody who is knowledgeable about it to use it, and it's not easy to use so we have to rely heavily on technical support."
"In an upcoming release, it would be nice to have NAC already standard in the solution."
"The solution is also a bit pricey for the Nigeria region."
"The solution is a bit pricey for some regions."
"I think improvements could be made in the self service center, making it easier for the user to understand."
"Self service center is not always easy to understand."
 

Pricing and Cost Advice

"We are running Version 2.9 because Version 2.9 of the ISE has a persistent license — it's a one-time payment. The latest version (3.1) is only available if you do a yearly subscription."
"In terms of the licensing and the pricing structure of the Cisco Identity Services Engine, there's been a huge advantage to our clients recently with the advent of the enterprise agreement."
"Previously, Cisco ISE had a perpetual licensing model, but now they have shifted to a subscription-based licensing system."
"The price can be lower, especially for subscriptions. It should be a lot cheaper to have a wide range of customers. The price should be comparable to competitive products like Forescout or Fortinet FortiNAC. Forescout is cheaper for customers looking for a cloud solution."
"I would rate the pricing an eight out of ten, one being cheap and ten being expensive."
"Over the years, licensing has been confusing and complicated because there are so many different licenses for each different product and each different iteration of the product."
"I think licensing costs roughly $2,000 a year. ISE is more expensive than Network Access Control."
"There is a license to use this solution and the price is reasonable."
"I would rate the price eight out of 10, with 10 as the best value for money."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
7%
Financial Services Firm
15%
Construction Company
14%
Government
11%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise32
Large Enterprise91
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
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Also Known As

Cisco ISE
IGI, IBM Security Identity Manager, ISIM
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
E.ON Global Commodities
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: March 2026.
891,869 professionals have used our research since 2012.