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Cisco Identity Services Engine (ISE) vs IBM Security Identity Governance and Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
144
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
IBM Security Identity Gover...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
User Provisioning Software (15th), Identity Management (IM) (30th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and IBM Security Identity Governance and Intelligence aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 19.4%, down 25.8% compared to last year.
IBM Security Identity Governance and Intelligence, on the other hand, focuses on User Provisioning Software, holds 2.9% mindshare, up 1.9% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Cisco Identity Services Engine (ISE)19.4%
Aruba ClearPass18.5%
Fortinet FortiNAC14.5%
Other47.6%
Network Access Control (NAC)
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
IBM Security Identity Governance and Intelligence2.9%
SailPoint Identity Security Cloud19.3%
One Identity Manager9.5%
Other68.3%
User Provisioning Software
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Having access and being able to add people or change authentication yourself is nice. In the past, we've used other group authentication services, and we always had to go to them and get permissions. Having that control is key."
"Easy to use and provides good support"
"The most valuable features are the ability to retrieve information about Active Directory user names, viewing the log files to see which MAC address tried to connect with the created SSIDs, portal designing for your company, hotspot tools, and creating network rules for WiFi access."
"It offers automatic profiling of phones and computers, enabling administrators to identify and categorize devices seamlessly."
"Cisco ISE works very well for establishing trust for every access request when it is deployed and running correctly."
"It's flexible and stable. It's been good as a standard environment to run."
"One of the most important features is the authentication security for the individual connection to the network through their computer or laptop."
"I like that Cisco ISE is easy to use."
"This solution has a very good dashboard and the documentation is also very good, and life cycle management and governance are also good features in this solution."
"We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases."
"I would rate the price eight out of 10, with 10 as the best value for money."
"Lifecycle management, governance and documentation."
 

Cons

"An issue with the product is it tends to have a lot of bugs whenever they release a new release."
"Whenever we see the authentication logs, we can't see what device we're logging into. We can see who logged in, but we can't see the IP address of the device."
"The new web interface that they have is not as easy to manage and we find it to be very slow."
"The web interface needs improvement. The new web interface that they have is not as easy to manage and we find it to be very slow."
"Cisco ISE could be simplified somewhat. I would also prefer certificate-based authentication over confirmation-based authentication for all the processes. It's possible for us to do a workaround, but the process needs to be simplified."
"A main issue is that the upgrade process, over time, is extraordinarily fragile. Repeatedly, over the past several years, when we've tried to upgrade our Cisco ISE implementation, the upgrade has broken it."
"We do tend to run into a lot of issues with ISE when it comes to bugs."
"The opinion of my coworkers, and it's mine as well, is that the user interface could use some tender loving care. It seems counterintuitive sometimes. If you go to the logs, it's hard to figure out which one you need to look at."
"Self service center is not always easy to understand."
"I think improvements could be made in the self service center, making it easier for the user to understand."
"The solution is a bit pricey for some regions."
"The solution is also a bit pricey for the Nigeria region."
 

Pricing and Cost Advice

"It would be beneficial to have a single license that included all of the features."
"Cisco ISE's licensing can get pricey."
"Our customers pay for the license of Cisco ISE (Identity Services Engine). They have an annual subscription, rather than a monthly subscription."
"The price for Cisco ISE is high."
"Cybersecurity resilience has been very important to our organization and has been a big factor. We've had issues in the past, but one of the things I like about ISE is its logging features. Security wise or information wise, it really has been a powerful tool."
"It's damn expensive and the licensing is terrible... If you have perpetual licenses on 2.7 and you upgrade to 3, you are forced to go with Essentials. That is one of the issues that I'm seeing with my clients now."
"The pricing is good. The last time we purchased four new appliances the price was doable for any organization of our size."
"The technology is good, but to use some of the other features, and capabilities, they request that we purchase the Cisco DNA Center. As a result, the bundled price is a little high."
"I would rate the price eight out of 10, with 10 as the best value for money."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
7%
Construction Company
15%
Financial Services Firm
12%
Government
12%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise32
Large Enterprise91
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
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Also Known As

Cisco ISE
IGI, IBM Security Identity Manager, ISIM
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
E.ON Global Commodities
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: May 2026.
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