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Cisco Identity Services Engine (ISE) vs IBM Security Identity Governance and Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
144
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
IBM Security Identity Gover...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
User Provisioning Software (14th), Identity Management (IM) (30th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and IBM Security Identity Governance and Intelligence aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 21.7%, down 27.1% compared to last year.
IBM Security Identity Governance and Intelligence, on the other hand, focuses on User Provisioning Software, holds 2.4% mindshare, up 2.1% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Cisco Identity Services Engine (ISE)21.7%
Aruba ClearPass20.8%
Fortinet FortiNAC15.0%
Other42.5%
Network Access Control (NAC)
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
IBM Security Identity Governance and Intelligence2.4%
SailPoint Identity Security Cloud22.5%
One Identity Manager11.2%
Other63.900000000000006%
User Provisioning Software
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration with Active Directory is the most valuable feature for us."
"It's easy to change and add policies."
"Use ISE if you want to build more resilience within your organization."
"Cisco ISE's integration with other external identity servers like Duende is very simple and easy."
"There's no way for us to run a secure, reliable, user access or device administration access without something like ISE."
"The return on investment we have seen is related to time in terms of troubleshooting. The logs, such as the security logs, inform us of the issues that people have had. ISE has been very instrumental in helping isolate those issues. We've seen a lot of cost savings because we don't have to pay an IT person to waste time doing something that should be instantaneous."
"The most valuable feature is the flexibility of the policy sets."
"Improves switch account management."
"We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases."
"Lifecycle management, governance and documentation."
"I would rate the price eight out of 10, with 10 as the best value for money."
"This solution has a very good dashboard and the documentation is also very good, and life cycle management and governance are also good features in this solution."
 

Cons

"I would like to see the product simplified more, especially with the configuration."
"The interface is very complex, and there are tons and tons and tons of options."
"In order to make it a ten, it should be more user-friendly. You need somebody who is knowledgeable about it to use it. It's not easy to use. We have to rely heavily on technical support."
"I would like for the next release to be easier to implement and to limit its dependencies around ISE, Windows, the network as a whole, etc."
"There is much room for improvement, especially after having perused the documentation on the solution's website. The solution lacks properly knowledgeable support, especially internationally, and this is why I am exploring other applications."
"On the network services devices, when you click on filter, the filter comes up. However, when I type in a search and I want to click on something it defaults back to the main page. I keep having an issue with that, and I'm not doing anything wrong."
"It is too complex. It should be easy to use. We are not such a big team. We only have three engineers to work with this, and we don't use all of the functionality of the product. Its range of functionality is too wide for us, and this is the reason why we are thinking of switching to a more simple product. We have shortlisted a Microsoft solution. We have a big footprint for Microsoft products, especially in security. As a global strategy, we try to leverage to the maximum what is possible around Microsoft."
"The software is a little bit complicated to understand in the beginning, meaning the implementation. It needs proper documentation so that we can understand the options more easily."
"The solution is also a bit pricey for the Nigeria region."
"The solution is a bit pricey for some regions."
"Self service center is not always easy to understand."
"I think improvements could be made in the self service center, making it easier for the user to understand."
 

Pricing and Cost Advice

"The solution is not that cheap."
"Cisco ISE's licensing can get pricey."
"In general, licensing can be quite complex with Cisco products. It would be nice if it was a bit more intuitive and had fewer "gotchas" in there."
"I get very good pricing from Cisco, so I don't have a problem with that. I also don't have a problem with licensing because we get enterprise or global licensing."
"There is a license to use this solution and the price is reasonable."
"That's where things got a bit more complicated. Previously, it was a one-time purchase and we just had to renew support. These days, there's a subscription model, which is supposed to be easier and cheaper as well, but it's more pricey"
"Being fully honest, the Cisco licensing model right now is really confusing. We don't know what licenses we have where. We have Smart licensing, but the different levels are way confusing."
"The price of Cisco ISE (Identity Services Engine) is expensive and we are thinking about changing to FortiGate."
"I would rate the price eight out of 10, with 10 as the best value for money."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
9%
Government
8%
Financial Services Firm
15%
Construction Company
13%
Government
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise32
Large Enterprise91
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
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Also Known As

Cisco ISE
IGI, IBM Security Identity Manager, ISIM
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
E.ON Global Commodities
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: March 2026.
885,311 professionals have used our research since 2012.