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Cisco Identity Services Engine (ISE) vs IBM Security Identity Governance and Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
144
Ranking in other categories
Network Access Control (NAC) (3rd), Cisco Security Portfolio (4th)
IBM Security Identity Gover...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
User Provisioning Software (14th), Identity Management (IM) (30th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and IBM Security Identity Governance and Intelligence aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 18.6%, down 25.3% compared to last year.
IBM Security Identity Governance and Intelligence, on the other hand, focuses on User Provisioning Software, holds 3.1% mindshare, up 2.0% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Cisco Identity Services Engine (ISE)18.6%
Aruba ClearPass18.0%
Fortinet FortiNAC13.7%
Other49.7%
Network Access Control (NAC)
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
IBM Security Identity Governance and Intelligence3.1%
SailPoint Identity Security Cloud19.1%
One Identity Manager9.3%
Other68.5%
User Provisioning Software
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of features, I think they've done a lot of improvement on the graphical user interface — it looks really good right now."
"For my use cases, the in-depth troubleshooting into why a client can't connect or why they failed, is very valuable. I can go back to someone and say, 'Hey, it's not my network. It's their certificates or user error,' or something else."
"Cisco has implemented a special ATC partner program to help partners and customers to have a smooth deployment."
"The solution is stable and has good performance."
"By implementing ISE, it can lighten the overhead of the Cisco Catalyst Switches by not implementing port security, Dynamic Arp Inspection, DHCP Snooping, and this will also improve the switch's performance since the ISE server takes over the duty of posturing with its Policy Service Node persona."
"Technical support is okay."
"It's a great tool for that, if you want to profile your network and you want to secure your network inside."
"The return on investment we have seen is related to time in terms of troubleshooting. The logs, such as the security logs, inform us of the issues that people have had. ISE has been very instrumental in helping isolate those issues. We've seen a lot of cost savings because we don't have to pay an IT person to waste time doing something that should be instantaneous."
"We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases."
"This solution has a very good dashboard and the documentation is also very good, and life cycle management and governance are also good features in this solution."
"Lifecycle management, governance and documentation."
"I would rate the price eight out of 10, with 10 as the best value for money."
 

Cons

"One of the main issues in Cisco ISE (Identity Services Engine) is that it lags excessively."
"The Cisco wireless​ controller needs to add more than one physical port."
"Also, the menus could have been much simpler. There are many redundant things. That's a problem with all Cisco solutions. There are too many menus and redundant things on all of them."
"The upgrades could be better. Every time we try to do an upgrade, we have problems. It's a pain."
"The one main thing that it can improve on is the GUI. As the newest addition to the team, I struggle a little bit to get around it just because it has so many features."
"I have complaints. I don't enjoy the licensing model."
"Segmentation can be improved."
"One of the issues that we used to have was with profiling because we're working with a service provider that uses a lot of bring your own devices."
"The solution is also a bit pricey for the Nigeria region."
"Self service center is not always easy to understand."
"I think improvements could be made in the self service center, making it easier for the user to understand."
 

Pricing and Cost Advice

"The solution’s pricing is reasonable."
"Licensing has got much simpler since Cisco moved to the DNA model because we just have the three tiers, but it could always stand to be improved upon."
"The SMARTnet technical support is available at an additional cost."
"I think the price is okay."
"It has a fair price. It is better than it was before."
"Cisco is expensive, but it's the cost for all the functions and value it brings. Functions like internet solutions, integrations, security, and many more features are important, but it's expensive for some clients."
"The licensing can be confusing, but it is still pretty good."
"The Essentials licensing is reasonable, but I would like the Premier version to be perpetual instead of a subscription."
"I would rate the price eight out of 10, with 10 as the best value for money."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Computer Software Company
7%
Construction Company
15%
Financial Services Firm
12%
Government
12%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise32
Large Enterprise91
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
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Also Known As

Cisco ISE
IGI, IBM Security Identity Manager, ISIM
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
E.ON Global Commodities
Find out what your peers are saying about Hewlett Packard Enterprise, Fortinet, Cisco and others in Network Access Control (NAC). Updated: May 2026.
896,803 professionals have used our research since 2012.