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Cisco Identity Services Engine (ISE) vs IBM Security Identity Governance and Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
IBM Security Identity Gover...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
User Provisioning Software (13th), Identity Management (IM) (30th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and IBM Security Identity Governance and Intelligence aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 22.4%, down 28.3% compared to last year.
IBM Security Identity Governance and Intelligence, on the other hand, focuses on User Provisioning Software, holds 2.0% mindshare, up 2.0% since last year.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Cisco Identity Services Engine (ISE)22.4%
Aruba ClearPass21.6%
Fortinet FortiNAC16.1%
Other39.9%
Network Access Control (NAC)
User Provisioning Software Market Share Distribution
ProductMarket Share (%)
IBM Security Identity Governance and Intelligence2.0%
SailPoint Identity Security Cloud25.8%
Saviynt12.4%
Other59.8%
User Provisioning Software
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They provide you multiple ways to achieve security, not only on-prem, but also when you have remote and guest workers. Especially post-pandemic, a lot of our customers have remote workers. So, it has been really helpful."
"The solution enables us to authenticate with AD."
"I really enjoy the live log section. Sometimes, you will have someone who is having issues connecting to the network, and then you have to ask them the dreaded question of, "Did you type a password wrong?" They will probably tell you, "No," but the live log can help sort that out. It gives us that extra ability to assist the end user and make sure that we are making them happy."
"Technical support is okay."
"It provides client provisions and profiling as well as guest access."
"Cisco Identity Services Engine (ISE) has simplified guest access management for us without compromising security for our organization."
"Cisco offers automation, visibility, and control as well as third party integration capabilities."
"The RADIUS Server holds the most value."
"Lifecycle management, governance and documentation."
"I would rate the price eight out of 10, with 10 as the best value for money."
 

Cons

"The licensing documentation needs to be better."
"It is too complex. It should be easy to use. We are not such a big team. We only have three engineers to work with this, and we don't use all of the functionality of the product. Its range of functionality is too wide for us, and this is the reason why we are thinking of switching to a more simple product. We have shortlisted a Microsoft solution. We have a big footprint for Microsoft products, especially in security. As a global strategy, we try to leverage to the maximum what is possible around Microsoft."
"The integrations with the switches and the wireless controllers are not really straightforward. There is what they call the best practice for them, but it may not be what we have on-premise."
"There should be an easier way to do the upgrades. There are a lot of steps to get to the next version from the previous version which ends up being a bit of the headache with the upgrade."
"I would definitely improve the deployment and maybe a little bit of the support. Our first exposure to ISE had a lot of issues."
"There should be a single button that can be pressed to dismiss all of the alarms at once."
"The solution configuration is complicated for setting the infrastructure. They have improved over the years but there is still a lot of room to improve. When comparing the simplicity to other vendors, such as Fortinet and Aruba they are behind."
"In an upcoming release, the solution needs to be more agentless and more independent. Additionally, there could be improved integration with other next-generation solutions, such as Palo Alto, Fortinet, or Check Point."
"The solution is a bit pricey for some regions."
"Self service center is not always easy to understand."
 

Pricing and Cost Advice

"Standard licensing gives backup access and very few features, and then there's VM licensing - each VM we use needs to be licensed."
"The solution’s pricing is okay."
"I get very good pricing from Cisco, so I don't have a problem with that. I also don't have a problem with licensing because we get enterprise or global licensing."
"The licensing is subscription-based and based on the user account."
"The price is a bit on the high side."
"I believe I have paid around $1,000 in licensing fees. The license is annual."
"The licensing can be confusing, but it is still pretty good."
"The price can be lower, especially for subscriptions. It should be a lot cheaper to have a wide range of customers. The price should be comparable to competitive products like Forescout or Fortinet FortiNAC. Forescout is cheaper for customers looking for a cloud solution."
"I would rate the price eight out of 10, with 10 as the best value for money."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Financial Services Firm
17%
Government
13%
Insurance Company
11%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise32
Large Enterprise91
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
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Also Known As

Cisco ISE
IGI, IBM Security Identity Manager, ISIM
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
E.ON Global Commodities
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: January 2026.
881,346 professionals have used our research since 2012.