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Cisco Identity Services Engine (ISE) vs IBM Security Identity Governance and Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
144
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
IBM Security Identity Gover...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
User Provisioning Software (14th), Identity Management (IM) (31st)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and IBM Security Identity Governance and Intelligence aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 20.5%, down 26.3% compared to last year.
IBM Security Identity Governance and Intelligence, on the other hand, focuses on User Provisioning Software, holds 2.8% mindshare, up 2.0% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Cisco Identity Services Engine (ISE)20.5%
Aruba ClearPass19.5%
Fortinet FortiNAC14.6%
Other45.4%
Network Access Control (NAC)
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
IBM Security Identity Governance and Intelligence2.8%
SailPoint Identity Security Cloud20.1%
One Identity Manager10.1%
Other67.0%
User Provisioning Software
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's flexible and stable. It's been good as a standard environment to run."
"Before, we had mid-range scores, but over the last couple of years, between implementing ISE and a few other technologies and SIEMs, we've gotten into the 90th percentile with our pen-testing scores."
"The posture assessment is a valuable feature because of the ability to do assessments on the clients before they connect to the network."
"Improves switch account management."
"The solution enables us to authenticate with AD."
"It works as a good RADIUS server. It has lots of features. It works with all the proprietary Cisco AB pairs and features."
"Improves switch account management."
"Cisco ISE definitely helped us pass the audit requirements we had."
"This solution has a very good dashboard and the documentation is also very good, and life cycle management and governance are also good features in this solution."
"Lifecycle management, governance and documentation."
"We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases."
"I would rate the price eight out of 10, with 10 as the best value for money."
 

Cons

"It would be ideal if Cisco could provide some short training videos or documentation to customers to help them understand how to use the product."
"Cisco ISE has almost all the features we are looking for now, but sometimes the configuration, such as the conditions, is a little difficult to understand and not so easy to navigate."
"Sometimes some of Cisco ISE's graphical interfaces could be a little bit smoother. However, with the different versions, the product is getting better and better."
"The pricing and licensing structure are not ideal for customers."
"Support and integration for the active devices needs to be worked on."
"There are issues with respect to the posture assessment function. It's been observed that customers are not receiving total access to the network because the assessment agent is glitchy and malfunctions from time-to-time."
"Cisco ISE could be simplified somewhat. I would also prefer certificate-based authentication over confirmation-based authentication for all the processes."
"I don't see as many customers as I should adopting the onboarding feature. I think Cisco should make that process a lot easier and less intrusive on the end users' devices."
"The solution is a bit pricey for some regions."
"The solution is also a bit pricey for the Nigeria region."
"I think improvements could be made in the self service center, making it easier for the user to understand."
"Self service center is not always easy to understand."
 

Pricing and Cost Advice

"It is fair."
"It's damn expensive and the licensing is terrible... If you have perpetual licenses on 2.7 and you upgrade to 3, you are forced to go with Essentials. That is one of the issues that I'm seeing with my clients now."
"The solution’s pricing is okay."
"The licensing is subscription-based and based on the user account."
"I would rate the pricing an eight out of ten, one being cheap and ten being expensive."
"The solution is not that cheap."
"I have complaints. I don't enjoy the licensing model. Once we moved from 2.7 to 3.1, switching from Base, Plus, and Apex to Essential and Advantage in Premier, we went from a perpetual, with our base licenses, to now a subscription-base. So, we will have to renew those licenses every year, and I'm not a fan of that for our base licenses. Apex/Premier, we already expected, which is fine, but for basic connectivity, I am not a fan of that."
"Licensing is a disaster. It's a mess and I hope they fix it soon."
"I would rate the price eight out of 10, with 10 as the best value for money."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
7%
Financial Services Firm
15%
Construction Company
14%
Government
11%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise32
Large Enterprise91
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
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Also Known As

Cisco ISE
IGI, IBM Security Identity Manager, ISIM
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
E.ON Global Commodities
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: March 2026.
892,287 professionals have used our research since 2012.