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Cisco Identity Services Engine (ISE) vs IBM Security Identity Governance and Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Identity Services Eng...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
Network Access Control (NAC) (2nd), Cisco Security Portfolio (4th)
IBM Security Identity Gover...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
User Provisioning Software (13th), Identity Management (IM) (30th)
 

Mindshare comparison

Cisco Identity Services Engine (ISE) and IBM Security Identity Governance and Intelligence aren’t in the same category and serve different purposes. Cisco Identity Services Engine (ISE) is designed for Network Access Control (NAC) and holds a mindshare of 21.7%, down 27.9% compared to last year.
IBM Security Identity Governance and Intelligence, on the other hand, focuses on User Provisioning Software, holds 2.0% mindshare, up 1.9% since last year.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Cisco Identity Services Engine (ISE)21.7%
Aruba ClearPass21.2%
Fortinet FortiNAC15.5%
Other41.6%
Network Access Control (NAC)
User Provisioning Software Market Share Distribution
ProductMarket Share (%)
IBM Security Identity Governance and Intelligence2.0%
SailPoint Identity Security Cloud24.5%
Saviynt13.0%
Other60.5%
User Provisioning Software
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"RADIUS is the best feature because it supplies authentication to our entire campus."
"Among the most valuable features is TACACS."
"The access policies, and all of the policies in Cisco ISE, are important to us."
"For my use cases, the in-depth troubleshooting into why a client can't connect or why they failed, is very valuable. I can go back to someone and say, 'Hey, it's not my network. It's their certificates or user error,' or something else."
"ISE's most valuable feature is integration between IT and OTs."
"They have recently made a lot of improvements. My clients don't have much to complain about."
"It's scalable."
"It works as a good RADIUS server. It has lots of features. It works with all the proprietary Cisco AB pairs and features."
"Lifecycle management, governance and documentation."
"I would rate the price eight out of 10, with 10 as the best value for money."
 

Cons

"It is a good product, but in order to use all of the functions of the product, you must have a good understanding of the product. You must know how to use and manage it. It is a little bit complicated to configure and manage. It must be simplified to make it easy to manage for end users. In the initial stage, we found ISE complicated for end users. It was not easy to manage it or to write authentication and authorization protocol. They must improve its management and make it easy for end users. The monitoring and reporting capabilities can be improved because end users want to quickly see what is happening in their network. There were some restrictions in working with other vendors. It should also have a better and easy integration with other vendors."
"Cisco Identity Services Engine (ISE) needs to improve the profiling preauthentication. They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases."
"A lot of people tell you the hardware requirements for ISE are pretty substantial. If you're running a virtual environment, you're going to be dedicating quite a bit of resources to an ISE VM. That is something that could be worked on."
"Cisco ISE does not recognize devices and that is an issue we faced during its integration with our existing devices."
"There are still some bugs in ISE that need to be worked out."
"The admin interface is really slow. It's horrible."
"It should be virtualized because many people have begun migrating to the cloud. They should offer a hybrid version."
"Sometimes, there are instances when Cisco ISE simply fails to function without any apparent reason, and regardless of the investigation we undertake, the logs indicate that everything is functioning properly, making it somewhat inexplicable."
"The solution is a bit pricey for some regions."
"Self service center is not always easy to understand."
 

Pricing and Cost Advice

"The price for Cisco ISE itself is very low, however, Cisco professional services are quite expensive. Subscription amount is dependent on number of users."
"For the Avast virus scan, we pay around USD $95 per machine for five years which includes all updates and technical support."
"Being fully honest, the Cisco licensing model right now is really confusing. We don't know what licenses we have where. We have Smart licensing, but the different levels are way confusing."
"Licensing has got much simpler since Cisco moved to the DNA model because we just have the three tiers, but it could always stand to be improved upon."
"In general, licensing can be quite complex with Cisco products. It would be nice if it was a bit more intuitive and had fewer "gotchas" in there."
"There are three levels of pricing: basic, plus, and apex. Basic satisfied our needs."
"Its price is probably good if you use all of its features and functionalities to protect your environment. If you use only a part of the functionality, its price is too high. It is just a question of value and the functionality you use."
"Cisco is expensive, but it's the cost for all the functions and value it brings. Functions like internet solutions, integrations, security, and many more features are important, but it's expensive for some clients."
"I would rate the price eight out of 10, with 10 as the best value for money."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Financial Services Firm
17%
Government
13%
Insurance Company
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise32
Large Enterprise91
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
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Also Known As

Cisco ISE
IGI, IBM Security Identity Manager, ISIM
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
E.ON Global Commodities
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: January 2026.
881,515 professionals have used our research since 2012.