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Cisco Intersight vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
18th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Cloud Management (12th)
ITRS Geneos
Ranking in IT Infrastructure Monitoring
31st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Network Monitoring Software (46th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 2.1%, up from 2.1% compared to the previous year. The mindshare of ITRS Geneos is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

ItzikLiberman - PeerSpot reviewer
Provides data center management and full infrastructure visibility
Cisco Intersight is a very effective tool for data center infrastructure management. It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure. We have visibility to other products and storages, some networking. It is also valuable for its integration capabilities with other products.
Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"Provides an overall view using a single portal."
"Cisco Intersight is a very effective tool for data center infrastructure management."
"I rate it a ten out of ten. I don't have any issues with it."
"Overall, I rate Cisco Intersight a ten out of ten."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"Intersight can validate our environment."
"The tool helps to manage Cisco servers."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"Tons of default modules which are available out of the box"
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"The clean and colorful UI and easy to use options like snooze and active times."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
 

Cons

"It's a very complex solution."
"When new features are added, the service becomes full of bugs."
"There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment."
"The product's setup should be easier."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"I would like better access to the data that is being collected."
"The ITA, the post-incident analytics, could be improved."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
 

Pricing and Cost Advice

"You can get a free license for monitoring but need to purchase a license if you need extra control."
"The product is cost-effective."
"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."
"It's just the standard licensing cost. There are no additional fees."
"Cisco Intersight is not cheap, but it's not the most expensive product either."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"The pricing seems reasonable. We're happy enough with it."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"You will get the best price if you get a single global deal."
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Top Industries

By visitors reading reviews
Computer Software Company
36%
Financial Services Firm
8%
Manufacturing Company
6%
Healthcare Company
6%
Financial Services Firm
76%
Computer Software Company
6%
University
4%
Construction Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Intersight?
Intersight can validate our environment.
What is your primary use case for Cisco Intersight?
I use it mostly for managing servers and updating their hardware licenses to get the hardware status in the cloud. Mostly, my customers develop Intersight on-premises because there are many restric...
What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
 

Also Known As

Intersight
Geneos
 

Overview

 

Sample Customers

EXMAR, RapidScale
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Cisco Intersight vs. ITRS Geneos and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.