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Citrix Gateway vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Citrix Gateway
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (1st), Enterprise Infrastructure VPN (11th)
Workspace ONE UEM
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (7th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

Citrix Gateway and Workspace ONE UEM aren’t in the same category and serve different purposes. Citrix Gateway is designed for Universal Access Gateways and holds a mindshare of 44.1%, up 36.5% compared to last year.
Workspace ONE UEM, on the other hand, focuses on Unified Endpoint Management (UEM), holds 21.9% mindshare, down 27.4% since last year.
Universal Access Gateways
Unified Endpoint Management (UEM)
 

Featured Reviews

LD
Mar 13, 2024
Always available, deployed through a suggested consultant, with great technical support
We are using Citrix Gateway for load balancing, remote access and security/safety The gateway help us to monitor the remote access and load balancing. We manage end users services through the gateway as well.  We have users in a remote environment, home or branch offices that require access. So…
JO
Mar 9, 2023
Easy to use, works well, and is worth the money
We used it for the backup and restore. If you have some sort of data that you've lost, you can restore from a previous snapshot It was an excellent product. It was very good for recovering lost files and folders for customers. It was easy to use. I don't really remember it very well. I used it…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have users in a remote environment that might require to access the service."
"The initial setup is simple. Normally with all setups, it's not very complicated. It really depends on the customer."
"It is easy to set up and is stable. It is scalable as well, depending on the model."
"Just creating that gateway to the storefront for Citrix is the most valuable aspect of the solution for us."
"The features that we have found most valuable are the web app support and VPN."
"Providing our organization the ability to work remotely was the most valuable feature of Citrix Gateway. I also enjoy that they are always adding features."
"Its ease of use and how everybody can easily work through it are the most valuable features."
"The solution has very flexible configuration."
"We find it to be reliable."
"The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility."
"It helps the end users to work on the road without needing to set up all kinds of VPN connections"
"The most valuable feature of VMware Workspace ONE is its reliability."
"A very easy to use solution."
"The product has fully automated features that help people do tasks easily."
"The solution is stable."
"Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
 

Cons

"The tool must provide better integration and connectivity."
"The load balancing could be improved."
"The initial setup is not straightforward."
"It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it."
"As Citrix Gateway is a third party solution, we wish to have one which is more integrated and involves less administration."
"The initial connection could be faster. That handshake takes a few seconds sometimes. That could be better and improved upon."
"If the solution had a more advanced DNS, it would be an improvement."
"I'd like to see support for reverse proxy and more security features."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
"The mobile device repository is somewhat difficult to manage with a large user base."
"Setup is not too complex."
"We have experienced some connectivity issues."
"Sometimes, we have challenges with remote patching and remote version upgrades."
"There are a lot of difficulties whenever people have a lot of configurations in it, basically related to security certificate configurations and integration with VMware Horizon."
"They could provide DLP integration for applications and specific user account security."
"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."
 

Pricing and Cost Advice

"The solution has a yearly licensing fee."
"The price could be lower."
"Citrix is quite expensive."
"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"It costs about 4,000 a year."
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"It is expensive and requires proper planning with strategy."
"The tool is expensive."
"The price of the solution is costly for the number of users I am using it for."
"I think that the price is reasonable."
"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
"VMware Workspace ONE is expensive."
"The license is paid annually."
"For big users, it's around $500."
"Currently, the product is priced at around 50 USD."
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Top Industries

By visitors reading reviews
Educational Organization
46%
Financial Services Firm
8%
Computer Software Company
6%
Healthcare Company
5%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Gateway?
We can maintain our systems using the solution.
What is your experience regarding pricing and costs for Citrix Gateway?
Citrix is quite expensive. At the enterprise level, they offer a yearly subscription.
What needs improvement with Citrix Gateway?
Stability and security could be enhanced.
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How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

Citrix NetScaler Unified Gateway
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Learn More

 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Citrix, SonicWall and others in Universal Access Gateways. Updated: September 2024.
801,394 professionals have used our research since 2012.