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Citrix Gateway vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Citrix Gateway
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
35
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (2nd), Enterprise Infrastructure VPN (11th)
Workspace ONE UEM
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (6th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

Citrix Gateway and Workspace ONE UEM aren’t in the same category and serve different purposes. Citrix Gateway is designed for Universal Access Gateways and holds a mindshare of 45.2%, up 34.7% compared to last year.
Workspace ONE UEM, on the other hand, focuses on Unified Endpoint Management (UEM), holds 20.9% mindshare, down 24.3% since last year.
Universal Access Gateways
Unified Endpoint Management (UEM)
 

Featured Reviews

VishalSingh - PeerSpot reviewer
Citrix Gateway facititates remote access infrastructure to provide single sign-on across all applications in a data center, cloud. Easy-to-use product with data security features
The product is easy to use. I enter my user ID and password and start working There could be a faster connection, increased user-friendliness, and users connection/sign-in history. Although it is easy to use, it could benefit from being more intuitive. I would appreciate a more user-friendly…
Joel Amate - PeerSpot reviewer
The solution is stable, scalable, and offers single sign-on
I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is very responsive and fast"
"If you need to share resources across a corporation, I would recommend this solution."
"The stability of the solution is perfect."
"It is easy to set up and is stable. It is scalable as well, depending on the model."
"It adds great security to your outfacing information."
"The session monitoring capability is good."
"It performs quite well."
"We haven't received any complaints or performance issues so far."
"The remote management and location capabilities are good."
"AirWatch has one of the best User Interfaces and it's quite easy to figure out where particular items are within the menu system."
"The solution has a lot of capabilities, and it is easy to manage and customize."
"We used to have a system before, Mac OS Open Directory server and this open directory became obsolete because Apple decided to stop the enterprise market, so there was no other alternative for us to use. We chose this to replace the open directory and we found that it has many more features than the previous solution. We totally rely on it right now to manage all the devices on campus."
"The most valuable feature is single sign-on."
"App delivery and management platform that's user-friendly, with a good interface. Easy to scale, easy to set up, with good stability."
"It's a tool that can be managed in various departments."
"The most valuable feature of VMware Workspace ONE is its reliability."
 

Cons

"If the solution had a more advanced DNS, it would be an improvement."
"Their VAS product should be more productive because right now, we are using other VAS solutions but not using this one."
"It would be nice if they offered easier setups and implementation wizards."
"The tool must provide better integration and connectivity."
"We have experienced issues relating to multi-factor authentication"
"I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions."
"The solution has unnecessary limitations."
"The solution can be a bit pricey."
"VMware Workspace ONE should allow certain common settings and restrictions across multiple operating systems."
"The product's stability for certain instances needs improvement."
"I would like to see some integration with native Microsoft products such as Anti-value."
"The solution is too complicated. A lot of end customers don't know how to start when they go into the console."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
"When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."
"The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE."
"The license could be better."
 

Pricing and Cost Advice

"There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."
"Citrix is quite expensive."
"The solution has a yearly licensing fee."
"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"Pricing is very high if you do a comparison with what is available in the market."
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"It costs about 4,000 a year."
"The price could be lower."
"Currently, the product is priced at around 50 USD."
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
"Licensing fees are paid on a monthly basis."
"VMware Workspace ONE has a yearly license. You have to buy the license for one year at a time."
"We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"Workspace ONE is on the higher end of the pricing band when compared to other players in the market."
"Its pricing was okay for our company."
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Top Industries

By visitors reading reviews
Educational Organization
48%
Financial Services Firm
8%
Computer Software Company
5%
Healthcare Company
5%
Computer Software Company
16%
Financial Services Firm
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Gateway?
We can maintain our systems using the solution.
What is your experience regarding pricing and costs for Citrix Gateway?
In the past, the pricing was a good point, but at this moment, the pricing is a bit high because the price has increased a lot. In many cases, companies don't want to renew their Citrix Gateway sol...
What needs improvement with Citrix Gateway?
The pricing could be better. In many cases, our customers are thinking of migrating to other products in the market, like F5 BIG-IP. In many cases, companies are looking to migrate their entire sol...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

Citrix NetScaler Unified Gateway
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Learn More

 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Citrix, SonicWall and others in Universal Access Gateways. Updated: November 2024.
824,129 professionals have used our research since 2012.