Try our new research platform with insights from 80,000+ expert users

Citrix SD-WAN [EOL] vs Prisma SD-WAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 22, 2024
 

Categories and Ranking

Citrix SD-WAN [EOL]
Average Rating
8.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Prisma SD-WAN
Average Rating
8.8
Number of Reviews
18
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (4th), WAN Edge (4th), Secure Access Service Edge (SASE) (7th)
 

Featured Reviews

Rohit Ghorpade - PeerSpot reviewer
Jul 4, 2023
A scalable solution for MCN controller but lacks technical supports, upgrades
There are a few things that can be improved, are domain-based routing and the slowness of virtual parts, and it may be due to the wrong configuration, which we have been unable to find out. Previously, we faced some issues with the slowness part. Apart from that, feature like end gateway level antivirus. We are currently using a NetFlow proxy to establish a virtual position for the NetFlow. Our current environment has many use cases, but we are not using them on the Citrix SD-WAN. When I navigate the NCL part, it involves configuration. I want to highlight this disadvantage. Sometimes, when we push the configuration, it tries to push it to all branch locations. This process takes a lot of time, nearly 30 minutes, to push a single change from the NCL. Overall, I don't think Citrix meets our use cases what we have. This is based on my feedback after using it for the past year and working on this Citrix SD-WAN. However, from my experience, it is the worst solution I have seen. There's no domain-based routing, which is horrible. That's why we are moving to other products. We have checked our use case requirements with Fortinet, Palo Alto, and they meet them. I will consider the PoC or another OEM. There are many things in the area you need to be prompt, like the automation part. If any link or device goes down, alerting notification, etc. We need to perform and highlight so many things to your management. This should be improved.
Imran Taiyeb Ali - PeerSpot reviewer
Nov 13, 2023
A stable tool that offers a good uptime and ensures a return on investment
There are some small issues in Prisma SD-WAN's area related to bypass pair or couple ports related to redundancy. Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default. Prisma SD-WAN has some minor issues in its physical port, especially in bypass pair or couple ports. Bypass pair or couple ports are not abnormal ports. It is just that the aforementioned ports behave differently. If Prisma SD-WAN can fix bypass pair or couple ports and make them robust enough to work after the initial setup in the first attempt, then it can save a lot of time. The physical device's bypass pair or couple ports generally have issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is quite cost-effective because it replaces the need for MPLS, which is a bit expensive...Citrix SD-WAN doesn't need much maintenance."
"The zero-touch deployment is most valuable for us."
"The main advantage of Citrix SD-WAN is that it enables fast communication between our branches and data centers. And, with its cloud management features, it also makes the process of adding new branches into our company network much easier."
"The SD-WAN solution as it is already is quite feature-rich and the upgrade process is very simple."
"It lowered our Internet costs and gave me the flexibility to choose providers based on each location's connectivity."
"It allows us to use additional VPNs, offering more options compared to other VPN solutions."
"The stability is the main feature of Citrix SD-WAN. You can also upgrade the data packages or have less transmission."
"It allows you to combine two asymmetrical connections."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"The product's initial setup phase is straightforward."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"I like that the integration with Palo Alto is easy."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
 

Cons

"Citrix SD-WAN does not have the SD-WAN with one optimization in a single license. Other competitors have this option and it should be added to this solution."
"I would like to either see the price reduced or have it packaged with other products to give better value for the money."
"I would like to see more customization to adjust for the WAN lock-out due to our unexpected power outages."
"The reports need to be improved. We need to have them customized but they don't have that right now. I would like for them to have better system predictions. We don't have that right now. My system may be working fine right now but after making some changes, that can change."
"Citrix SD-WAN's knowledge base has a few missing things, so you may need to seek help from support."
"I am happy with this product. If anything, its price can be reduced. It is a bit expensive."
"The communication around the life cycle would have been really helpful. The main issue we have had is related to the life cycle because some of the things that we are using were discontinued. They were discontinued within a year after we had purchased it, which is a bit painful. If we had known that, we would've made some other decisions."
"Overall, network security and next-generation firewall features are areas that they can improve on."
"The pricing model could be improved to make it more affordable for smaller companies."
"The solution should include custom ports and group voice connections."
"They could add more advanced security features to the product."
"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"The only con is the pricing because it's more premium."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"Prisma SD-WAN can be built on top of a couple of hardware platforms, including the Palo Alto Next-Generation Firewall or the CloudGenix infrastructure."
 

Pricing and Cost Advice

"I believe that Citrix SD-WAN is a good investment, but I do not have the information to be more specific."
"It would be helpful to have a demo license available for customers who want to prove the concept and conduct a proof of concept (POC) before committing to the solution. This is particularly important for customers in Egypt who often require a demonstration of the solution's features and compatibility with their needs before making any investment or incurring costs. Providing a demo license would allow customers to assess whether the solution would meet their needs or not."
"I'm not quite sure of the price ranges. Roughly, the hidden devices can scale up to $20K for one appliance. However, the branch CPs are USD $1,000 to $2,500."
"The price is relatively expensive."
"The price of the subscription should be cheaper."
"Citrix SD-WAN is quite an affordable product."
"It is a bit expensive. A cheaper product would be good, but everybody likes things to be cheaper. We bought the devices up front, and then we pay for the annual support."
"As NetScaler is now, I find it quite pricey."
"It is more expensive than Fortinet."
"If you're already invested in a Palo Alto product, it would be logical to use this solution. If not, there might be some other solutions that are more viable in terms of pricing."
"Prisma SD-WAN is a pretty expensive solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"This solution stood out because it cost considerably less than the other SD-WAN solutions out there from Cisco."
report
Use our free recommendation engine to learn which Software Defined WAN (SD-WAN) Solutions solutions are best for your needs.
813,418 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
8%
Real Estate/Law Firm
7%
Retailer
7%
Educational Organization
25%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix SD-WAN?
It lowered our Internet costs and gave me the flexibility to choose providers based on each location's connectivity.
What is your experience regarding pricing and costs for Citrix SD-WAN?
It is on the expensive side. I would give it an eight out of ten in terms of costliness. In my region, the approximate cost for the Citrix SD-WAN license is around $150 per user per year. However, ...
What needs improvement with Citrix SD-WAN?
The solution's licensing model could be improved. Citrix SD-WAN is a good product from a technical point of view. However, when you compare its licensing with the prices of competitors, you will se...
What do you like most about Prisma SD-WAN?
The product's initial setup phase is straightforward.
What is your experience regarding pricing and costs for Prisma SD-WAN?
Pricing can be an issue. Some customers may find it unaffordable due to their budget constraints.
What needs improvement with Prisma SD-WAN?
The pricing model could be improved to make it more affordable for smaller companies.
 

Also Known As

Citrix CloudBridge, WOC, NetScaler SD-WAN
CloudGenix
 

Overview

 

Sample Customers

AIDS Healthcare Foundation, Cornerstone Home Lending Inc., Dallara, ecVision, Essar, Eurofred, Groupe Promutuel, HMSHost Corporation, Royal Caribbean Cruise Lines Ltd, Royal Caribbean International
Open Networking User Group, Columbia Sportswear Company, Coca Cola
Find out what your peers are saying about Fortinet, Cisco, Check Point Software Technologies and others in Software Defined WAN (SD-WAN) Solutions. Updated: September 2024.
813,418 professionals have used our research since 2012.