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Citrix SD-WAN [EOL] vs Steelhead comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 22, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Citrix SD-WAN customer support receives mixed feedback, praised for helpfulness but criticized for response times and inconsistent quality.
No sentiment score available
Riverbed's support is professional and helpful, with responsive technical assistance and quick responses from higher-level engineers despite call center difficulties.
 

Room For Improvement

Sentiment score
5.9
Citrix SD-WAN [EOL] needs easier setup, enhanced reporting, better technical support, improved security, and a refined licensing model.
Sentiment score
4.6
Steelhead must enhance performance, security, integration, monitoring, availability, cost-effectiveness, and add SDN, DDoS, and IPS features.
 

Scalability Issues

No sentiment score available
Citrix SD-WAN [EOL] offers scalability, flexibility, and performance optimization, supporting enterprises and smaller setups but may require significant upgrades.
Sentiment score
8.5
Steelhead is praised for scalability and ease of adding sites, though some scaling issues require additional purchases.
 

Setup Cost

No sentiment score available
Citrix SD-WAN pricing varies widely, with options for perpetual licenses, and costs ranging from $1,000 to $20,000 per deployment.
No sentiment score available
Steelhead's high costs are justified by exceptional support, though some users prefer more affordable alternatives like SolarWinds.
 

Stability Issues

Sentiment score
6.6
Users find Citrix SD-WAN [EOL] stable with minimal maintenance, despite occasional power issues and hardware failures beyond Citrix's control.
Sentiment score
8.7
Steelhead is highly rated for its stability, reliability, and uninterrupted operation, ranking number one in WAN optimization.
 

Valuable Features

Sentiment score
8.3
Citrix SD-WAN offers robust security, reliability, load balancing, ease of management, cost-effectiveness, and seamless failover with centralized online management.
Sentiment score
7.9
Steelhead offers optimized performance, faster data access, easy setup, cost savings, and enhanced network visibility through SDR, TCP optimization, and compression.
 

Categories and Ranking

Citrix SD-WAN [EOL]
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Steelhead
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
WAN Optimization (3rd), WAN Edge (13th)
 

Featured Reviews

Rohit Ghorpade - PeerSpot reviewer
A scalable solution for MCN controller but lacks technical supports, upgrades
There are a few things that can be improved, are domain-based routing and the slowness of virtual parts, and it may be due to the wrong configuration, which we have been unable to find out. Previously, we faced some issues with the slowness part. Apart from that, feature like end gateway level antivirus. We are currently using a NetFlow proxy to establish a virtual position for the NetFlow. Our current environment has many use cases, but we are not using them on the Citrix SD-WAN. When I navigate the NCL part, it involves configuration. I want to highlight this disadvantage. Sometimes, when we push the configuration, it tries to push it to all branch locations. This process takes a lot of time, nearly 30 minutes, to push a single change from the NCL. Overall, I don't think Citrix meets our use cases what we have. This is based on my feedback after using it for the past year and working on this Citrix SD-WAN. However, from my experience, it is the worst solution I have seen. There's no domain-based routing, which is horrible. That's why we are moving to other products. We have checked our use case requirements with Fortinet, Palo Alto, and they meet them. I will consider the PoC or another OEM. There are many things in the area you need to be prompt, like the automation part. If any link or device goes down, alerting notification, etc. We need to perform and highlight so many things to your management. This should be improved.
Chaudhary Muhammad Moez Manzar - PeerSpot reviewer
Exceptionally stable and reliable but costly
I have had hands-on experience with the initial setup of Steelhead, particularly in deploying it for a banking system in Pakistan. The deployment involved two cities, Karachi and Larkana, with around sixteen to eighteen branches. To start, we needed licenses for both Steelhead devices, crucial for optimizing traffic. Understanding the volume of traffic between the nodes is essential. For instance, if there is a 1 GB traffic requirement, we need to select a license capable of optimizing that volume. While the claim is that Steelhead can optimize up to 90%, we typically set realistic expectations, aiming for 60-70% optimization. Choosing the right device, analyzing its processing capabilities, ensuring hardware compatibility with the selected license, and understanding the specific requirements are key aspects of the setup process. The initial installation of Steelhead is more about careful planning than complex configuration. The trickiest part is deciding on the right device, box, and license. Figuring out which box suits the purpose and which license can handle the expected traffic volume is crucial. Once that is sorted, the configuration itself is relatively straightforward, mostly done through a user-friendly GUI. The key for engineers is understanding how to analyze the graphs and reports. During deployment, the focus shifts to selecting the appropriate box, software version, and license. The reports become essential for ongoing optimization. The full installation of Steelhead typically takes around one day. However, I usually monitor the system for about a week after deployment to gather mature data and generate comprehensive reports. The deployment of Steelhead is a team effort, not a solo task. Typically, it involves a presales person and a technician, especially if we are setting up in a data center. The infrastructure management and operations team, including system, network, and software teams, are also part of the process. In total, around nine to ten people might be involved, depending on the specific needs.
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
8%
Real Estate/Law Firm
8%
Retailer
6%
Computer Software Company
23%
Manufacturing Company
13%
Government
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix SD-WAN?
It lowered our Internet costs and gave me the flexibility to choose providers based on each location's connectivity.
What is your experience regarding pricing and costs for Citrix SD-WAN?
It is on the expensive side. I would give it an eight out of ten in terms of costliness. In my region, the approximate cost for the Citrix SD-WAN license is around $150 per user per year. However, ...
What needs improvement with Citrix SD-WAN?
The solution's licensing model could be improved. Citrix SD-WAN is a good product from a technical point of view. However, when you compare its licensing with the prices of competitors, you will se...
What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What do you like most about Riverbed Steelhead?
One of our most valuable features is Steelhead's cloud migration optimization. Moving to the cloud helped optimize our workflow, improving performance for end-users.
What is your primary use case for Riverbed Steelhead?
The tool is useful as an optimization tool, especially in scenarios with limited bandwidth, like intra-connecting sites. It optimizes WAN traffic so that critical traffic gets priority and is optim...
 

Also Known As

Citrix CloudBridge, WOC, NetScaler SD-WAN
RIverbed Steelhead
 

Learn More

Video not available
 

Overview

 

Sample Customers

AIDS Healthcare Foundation, Cornerstone Home Lending Inc., Dallara, ecVision, Essar, Eurofred, Groupe Promutuel, HMSHost Corporation, Royal Caribbean Cruise Lines Ltd, Royal Caribbean International
ElAraby, SFK Leblanc, Bobst Group, Northwest Pipe Company, Halkbank, Tradebridge, EFG Hermes
Find out what your peers are saying about Cato Networks, HPE Aruba Networking, Riverbed and others in WAN Optimization. Updated: November 2024.
816,406 professionals have used our research since 2012.