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ClickUp vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
6.8
Users significantly improved project management efficiency with monday.com, reporting enhanced productivity, time savings, and better team communication.
 

Customer Service

Sentiment score
6.8
ClickUp's customer support is efficient, with many users preferring self-service through a knowledge base and videos.
Sentiment score
7.4
Monday.com support is praised for helpfulness, but users seek more personalized interactions and occasionally face slow response times.
 

Scalability Issues

Sentiment score
7.0
ClickUp scales well for users, though some report limitations in features, occasional bugs, and reliance on other platforms.
Sentiment score
8.0
Monday.com excels in scalability and customization, supporting diverse team sizes smoothly, though setup complexity and costs are noted.
 

Stability Issues

Sentiment score
8.6
Users find ClickUp highly stable and reliable, with ratings mostly between nine and ten, comparable to Salesforce.
Sentiment score
7.9
Monday.com is reliable and stable, with minimal downtime, solid support, and continuous improvements for project management needs.
 

Room For Improvement

ClickUp's mobile UI needs simplification, industry customization, better reporting, integration, automation, intuitive dashboard, and improved documentation.
Users want improved performance, automation, customization, intuitive mobile app, better integrations, and advanced project management features on monday.com.
 

Setup Cost

Enterprise users find ClickUp's pricing competitive and customizable, offering value and features like free guest users.
Enterprise users find monday.com pricing negotiable; functionality and ease justify costs, suggesting a cautious approach to user count management.
 

Valuable Features

ClickUp enhances task and project management with intuitive UI, automation, seamless integrations, and comprehensive tools like Gantt charts and diagrams.
Monday.com excels with automation, flexibility, and integrations, offering an intuitive interface for efficient project management and enhanced collaboration.
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
12th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
No ranking in other categories
monday.com
Ranking in Project Management Software
1st
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
224
Ranking in other categories
CRM (3rd), Project Portfolio Management (2nd), Marketing Management (3rd), Opportunity Management (1st)
 

Mindshare comparison

As of December 2024, in the Project Management Software category, the mindshare of ClickUp is 1.7%, up from 1.2% compared to the previous year. The mindshare of monday.com is 7.3%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

VarchasSubrahmanya - PeerSpot reviewer
A stable solution that offers it users a choice to opt for a streamlined approach to task management
From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.
SolèneVerhaeghe - PeerSpot reviewer
Helps you avoid delays because you can visualize your deadlines and track your progress
I like the automation you can do with monday.com. You can automate priorities, status changes, notifications, etc. You may need another solution to create this automation in other tools, but monday.com includes everything. The Gantt view for project planning is also pretty good. The interface is another area where monday.com shines. It is colorful and visually appealing. You can paint with colors, and there are multiple views. If you are the type of person who wants all of your information displayed linearly, you can set it up in lines. It's the best tool for evaluating timelines and projects. The most challenging part is deciding how you want to display your information, but as soon as you know what you're doing, it's effortless to view where you are in the project and who's involved. You can set up a simple project in under five minutes, but a super complex one might take a few days. I think it's straightforward if you know how you want to organize your information. monday.com is accessible to non-technical users but takes a lot of time. They have many tutorials, and you can easily use monday.com if you can take the time to go through them and learn. When you initially create a project, it's only a board with lines on which you enter the tasks. You have some columns with the task owner, status, deadlines, etc. It is not that easy to understand all the features and how you can use them for your case, which is why people contact me. When you implement the tool, you decide which layout to use and what information you want to disclose. I've seen clients who have been using this for three years, and they still only know how to do things one way because they haven't taken the time to understand all the features. It's crucial to spend time at the start and learn the tool. I don't think the learning curve is that huge.
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Top Industries

By visitors reading reviews
Healthcare Company
17%
Computer Software Company
15%
University
7%
Government
6%
Educational Organization
65%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What needs improvement with ClickUp?
They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
I believe the reporting functionality could be improved on monday.com. While some reports are accessible, this area has room for enhancement. For example, including a Gantt chart in project plannin...
 

Comparisons

 

Also Known As

No data available
DaPulse
 

Overview

 

Sample Customers

Information Not Available
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Find out what your peers are saying about ClickUp vs. monday.com and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.