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CloudAlly vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudAlly
Ranking in Cloud Backup
48th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
SaaS Backup (22nd), MSP Backup (10th)
Rubrik
Ranking in Cloud Backup
4th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Backup and Recovery (4th), Disaster Recovery (DR) Software (5th)
 

Mindshare comparison

As of February 2026, in the Cloud Backup category, the mindshare of CloudAlly is 0.6%, down from 0.7% compared to the previous year. The mindshare of Rubrik is 5.7%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Rubrik5.7%
CloudAlly0.6%
Other93.7%
Cloud Backup
 

Featured Reviews

it_user550464 - PeerSpot reviewer
ICT Officer at a financial services firm with 1,001-5,000 employees
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.
KB
Information Technology Specialist at LIGHTHOUSE DOCUMENT TECHNOLOGIES, INC
Technical support has improved my data management process but I encounter GUI and cost challenges
The solution is available in the Azure Marketplace, but approaching directly is more cost-effective. The Marketplace approach incurs additional platform and reporting costs. We initially built Rubrik at host level and DB level. We encountered latency issues when reverting back, with numerous snapshots available. This resulted in increased costs and occupied spaces. I performed manual deletion of snapshots and verified with the Rubrik team for confirmation. The GUI reporting functionality lacks flexibility. For instance, obtaining specific server reports considering drive space and backup quantities is not possible, as it only provides overall reporting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user-friendly interface of CloudAlly significantly enhances data protection."
"The most valuable feature of Rubrik for me is its user-friendliness and efficiency."
"The solution's technical support team is very responsive and proactive."
"The Live Mount feature is excellent; it's useful for the backup administrator and end user."
"A reduced infrastructure complexity and fast to rack and go."
"Product support team is excellent, with issues typically being resolved on the same day."
"The solution is extremely stable. They've been phenomenal, especially for a young company."
"The main benefit is that we are secured in terms of workloads. We know that if we need to restore any VMs, or even any files inside a VM, that we will succeed 100 percent. This means that we don't need to spend much time administering the backup environment because we know it is self-healing and efficient. So, we are spending that time on something else, which is always a plus."
"Rubrik's customer service is excellent."
 

Cons

"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
"Two areas I would like to see improvement in Rubrik are pricing and localization."
"I would like to see more information on encryption with the next release."
"Based on my experience with Rubrik, I think they could improve by providing more customer-friendly technical support, even though they currently offer the best support."
"They support Hyper-V and it works with our CloudOut, the cloud DR, but they seem to add features for VMware first and Hyper-V gets added second or sometimes several releases after the VMware feature comes out."
"I hope to see enhancements in areas like data governance and the incorporation of new features in future updates."
"Troubleshooting failed backups is difficult, and deciphering the logs without the help of support is usually almost impossible."
"Its reporting can be improved. Sometimes, I need to create reports to know whether something is available or not, how much frontend data is being protected, etc. Rubrik gives a lot of things in the report, which can be confusing. It isn't very easy to get reports. It shows all the backup, index, replication, and everything else in one report. So, I have to export, filter, and then do the calculations."
"There are some features to improve on in Rubrik. For instance, they should have a tool where we can integrate with our SAP HANA. Directly from the HANA studio, we should be able to do a backup. That's what I'm looking forward to in the future."
 

Pricing and Cost Advice

Information not available
"The initial setup cost includes support and maintenance costs, followed by a monthly fee."
"Due to this effective, faster backup and recovery solution, we are now able to focus on other creative tasks to meet our entire pipeline. So, we have seen ROI in terms of the improvement of productivity in our team. We save around one million dollars a year."
"As a technical person, I don't have the details, but from what I have heard, it can be expensive."
"It is a great value, but its cost is still a bit high."
"The setup cost is a bit high, but the solution is an all-in-one solution."
"We do perpetual licensing... It was all based on the amount of storage we needed to use. We did a cost analysis compared to Tivoli and it was in line with other solutions."
"The product is not cheap, but for good reason. It simply works and is very fast."
"High priced when considering a total change in backup solution."
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Top Industries

By visitors reading reviews
Legal Firm
29%
Comms Service Provider
11%
Computer Software Company
8%
Wholesaler/Distributor
6%
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise55
 

Questions from the Community

What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
 

Comparisons

 

Overview

 

Sample Customers

Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about CloudAlly vs. Rubrik and other solutions. Updated: February 2026.
882,961 professionals have used our research since 2012.