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CloudAlly vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudAlly
Ranking in Cloud Backup
46th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
SaaS Backup (23rd), MSP Backup (10th)
Rubrik
Ranking in Cloud Backup
6th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Backup and Recovery (3rd), Disaster Recovery (DR) Software (8th)
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of CloudAlly is 0.8%, up from 0.7% compared to the previous year. The mindshare of Rubrik is 3.8%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Rubrik3.8%
CloudAlly0.8%
Other95.4%
Cloud Backup
 

Featured Reviews

it_user550464 - PeerSpot reviewer
ICT Officer at a financial services firm with 1,001-5,000 employees
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.
reviewer2588997 - PeerSpot reviewer
Senior Technical Support Engineer at a tech services company with 10,001+ employees
Reliable automated backups have protected critical databases and simplified recoveries for our operations
Portal identity management should improve. We end up losing people's identity, which was not sufficient enough to read the events. That was the only place I could see for improvement. They keep changing the layouts and descriptions, giving the user confusion if they have not used it for maybe three months. When they come back, the interface is changed. They lost the legacy support, and it is not consistent. Some of the options for the restore give a very hard time for the engineer if they come back after three months to use it because the phrases have changed completely. That is why they were not able to select whether they should select this option or should select another option. Where it comes from, the documentation we gave them does not match anymore. That was a challenge.My consultation part was about how to integrate the technology with each other for the platform or storage or database. I did not deal with any price metrics or scaling the storage. I have no idea about the pricing part. I never joined any meetings or any documents to disclose the pricing. It was quite good in general. Recently, in March 2025, they did a new update which enabled them to update their agents remotely and built in, in-place mode. That is bringing the cybersecurity perspective. That was a big challenge. I said it is a challenge, but I do not know because I left the company, so I am not sure if cybersecurity addressed the solution. Rubrik support is usually very accommodating and very flexible. I am not sure, but the last challenge I saw was that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Definitely an impressive ROI because the app is inexpensive and saves us time, headaches plus slow computer devices that could be jammed with huge data."
"The user-friendly interface of CloudAlly significantly enhances data protection."
"With this solution, its remarkable to see that ease of use means ease of use."
"CloudAlly provides a unique solution for every major email application."
"The fact that the API is so available to us with the playground — there's an internal and public playground — is also valuable. We can write API calls — and although I'm sure there's a way we could hurt the data — we write those calls with a lot of certainty that we won't be destroying anything. We write these API calls using really easy mechanisms and generate automation a lot faster."
"I think Rubrik is a very good backup solution; it works well, is pretty reliable, stable, and easy to use, and I don't see any negatives in Rubrik, only positives."
"The live mount capability is the most valuable feature in the product because it reduces the complexity and gives us good RTO."
"I value the options it has for storage tiering (i.e. whether it should be a flash, SSD, or pushed to the cloud) depending on the data provided."
"Product support team is excellent, with issues typically being resolved on the same day."
"The product's protection against ransomware is a significant benefit."
"It has a good interface which is simple to navigate and utilize."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
 

Cons

"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
"They should give more access to the backend capabilities. From a customer point of view, you do not have access to all the features on the system. You have to engage their support to perform some of the tasks. It would be helpful for an experienced engineer to be able to go and do some of those tasks prior to contacting the support."
"Its reporting can be improved. Sometimes, I need to create reports to know whether something is available or not, how much frontend data is being protected, etc. Rubrik gives a lot of things in the report, which can be confusing. It isn't very easy to get reports. It shows all the backup, index, replication, and everything else in one report. So, I have to export, filter, and then do the calculations."
"There are so many things Rubrik has done right. They need to continue to listen to their customers and what they want/need, not just care about money and the bottom line."
"I would like for unmanaged backups to be able to be saved in a separate policy."
"The product’s user interface needs improvement."
"It is not Windows Cluster-Aware at the moment or Exchange DAG-Aware. If they add support for these particular use cases, it would be even better."
"Lacks availability in a NFR format of virtual appliances to test them in public cloud environment."
"The deployment and configuration of the backup service is something that could be streamlined a little bit, particularly when you're trying to do a SQL workload. You have to install a backup service on the server. You only have to do it once and then you're done, but you have to do that on every server that you want to protect."
 

Pricing and Cost Advice

Information not available
"There is a license requirement for the solution. If you expand or if the maintenance period expires, there's a license renewal as well."
"The cost was less than our previous provider, and this is a much better product."
"Rubrik is not cheap. Hopefully, you can archive your data on cheap storage to keep the investment minimal."
"The pricing and licensing of Rubrik is better than products that we've had in the past. It was quite a bit cheaper than Commvault and NetBackup."
"Rubrik's support is definitely on the expensive side, but I consider it to be top of the line. We incur no additional costs beyond the standard licensing fees."
"I rate the tool's pricing a six out of ten."
"Rubrik is expensive, but due to its data management capabilities, customers can save a lot by reducing hardware and storage."
"When we compared the overall costs, Rubrik was cheaper because the engineering and operational side required FAR LESS dedication. So, all in all, they actually were cheaper than the competition."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Outsourcing Company
10%
Wholesaler/Distributor
7%
Legal Firm
7%
Financial Services Firm
12%
Manufacturing Company
8%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise56
 

Questions from the Community

What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
 

Overview

 

Sample Customers

Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about CloudAlly vs. Rubrik and other solutions. Updated: August 2026.
910,437 professionals have used our research since 2012.