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CloudAlly vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudAlly
Ranking in Cloud Backup
47th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
SaaS Backup (22nd), MSP Backup (10th)
Rubrik
Ranking in Cloud Backup
6th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Backup and Recovery (3rd), Disaster Recovery (DR) Software (8th)
 

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of CloudAlly is 0.8%, up from 0.7% compared to the previous year. The mindshare of Rubrik is 3.9%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Rubrik3.9%
CloudAlly0.8%
Other95.3%
Cloud Backup
 

Featured Reviews

it_user550464 - PeerSpot reviewer
ICT Officer at a financial services firm with 1,001-5,000 employees
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.
reviewer2588997 - PeerSpot reviewer
Senior Technical Support Engineer at a tech services company with 10,001+ employees
Reliable automated backups have protected critical databases and simplified recoveries for our operations
Portal identity management should improve. We end up losing people's identity, which was not sufficient enough to read the events. That was the only place I could see for improvement. They keep changing the layouts and descriptions, giving the user confusion if they have not used it for maybe three months. When they come back, the interface is changed. They lost the legacy support, and it is not consistent. Some of the options for the restore give a very hard time for the engineer if they come back after three months to use it because the phrases have changed completely. That is why they were not able to select whether they should select this option or should select another option. Where it comes from, the documentation we gave them does not match anymore. That was a challenge.My consultation part was about how to integrate the technology with each other for the platform or storage or database. I did not deal with any price metrics or scaling the storage. I have no idea about the pricing part. I never joined any meetings or any documents to disclose the pricing. It was quite good in general. Recently, in March 2025, they did a new update which enabled them to update their agents remotely and built in, in-place mode. That is bringing the cybersecurity perspective. That was a big challenge. I said it is a challenge, but I do not know because I left the company, so I am not sure if cybersecurity addressed the solution. Rubrik support is usually very accommodating and very flexible. I am not sure, but the last challenge I saw was that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Definitely an impressive ROI because the app is inexpensive and saves us time, headaches plus slow computer devices that could be jammed with huge data."
"The user-friendly interface of CloudAlly significantly enhances data protection."
"CloudAlly provides a unique solution for every major email application."
"With this solution, its remarkable to see that ease of use means ease of use."
"Product support team is excellent, with issues typically being resolved on the same day."
"The archiving, off-of-box, is awesome. It lets you put your data where you want it and gives you the peace of mind of having more than one copy of it. And it's smart about the way that it does the archiving. It doesn't just copy one-for-one. It does all of its processing of the deduplication and compression before it sends it off to the archive, which helps with our cloud costs."
"Automation functions, image based backup, and the ability to instantly recover anything from files to databases."
"What I like about Rubrik is that you can back up to the cloud. It is a different kind of backup where you're not archiving the tape. Rubrik is a physical appliance. It is a dedicated appliance to which you can back up, and you can also back up to another device. So, you can back up to Rubrik and then to another device. If you have more than one site, you can set up Rubrik on site A and also on site B. You can back up to the Rubrik on site A and then replicate that data to the Rubrik on site B."
"At this point, we have a 100% success rate, which was definitely not the case with any prior system that I've used."
"Cut backup remediation to nearly nothing."
"Rubrik is critical for our organization because it keeps our data safe and helps us meet all of our POs and TOs."
"You pay a premium for Rubrik, but you're getting a premium service that comes with immutable backups, instant recovery, and world-class support."
 

Cons

"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
"The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better."
"Initially, we encountered compatibility challenges with some of our technologies."
"There could be better reporting and better filtering."
"I'd like to see a cloud backup service for smaller customer environments that may not support a physical or virtual appliance."
"I hope to see enhancements in areas like data governance and the incorporation of new features in future updates."
"Based on my experience with Rubrik, I think they could improve by providing more customer-friendly technical support, even though they currently offer the best support."
"There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients, but Rubrik Engineering listens to our feedback and has been delivering the features that we have been asking for over the last year, so we are confident that they will knock those out soon, as well."
"It is a lot more expensive than other solutions, but you get what you pay for."
 

Pricing and Cost Advice

Information not available
"We are on an annual license to use Rubrik and it is priced well."
"Rubrik is fairly priced."
"The cost was less than our previous provider, and this is a much better product."
"I don't remember the cost, but I know that for Veeam, we were spending almost $250,000 a year for 205 licenses. It was an enterprise version. When we purchased Rubrik, it was just a little bit more. It was not a terribly huge amount, and if I recall, that was for three years of support as well. So, Veeam priced itself out of the market at a certain point in time."
"High priced when considering a total change in backup solution."
"You need to understand what you're getting for the price. You are getting a backup solution, which is state of the art and works absolutely flawlessly. You are getting the storage needed to store your backups. You have all the sexy features that a modern backup solution can provide you, like deduplication, erasure coding, compression, fast execution time, secured data, and top-notch customer support. So, it might be expensive on paper. It's not free, but when you analyze what you are getting and the time you can spend on other stuff, then Rubrik is very cost-efficient."
"It’s simple, straightforward, and we were able to see 50% hard savings."
"We pay annually for the license for Rubrik. There are no additional costs. Initially, we needed to set it up, negotiate and finalize the offer."
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Top Industries

By visitors reading reviews
Legal Firm
17%
Comms Service Provider
14%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise56
 

Questions from the Community

What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
 

Comparisons

 

Overview

 

Sample Customers

Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about CloudAlly vs. Rubrik and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.