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CloudBees vs HashiCorp Terraform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Microsoft Intune provides cost savings by optimizing operations, enhancing security, and integrating well with other Microsoft products.
Sentiment score
7.5
CloudBees licensing offers robust ROI with security, support, and automation, enhancing efficiency and trust in production environments.
Sentiment score
5.5
HashiCorp Terraform reduces operational overhead and increases efficiency through automation, offering significant cost savings and proving worthwhile.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
6.5
Microsoft Intune customer service is inconsistent, with slow response times, but improves with escalation and offers premium support options.
Sentiment score
6.9
CloudBees support gets mixed reviews, often praised for responsiveness but criticized for frequent issues and plugin upgrade suggestions.
Sentiment score
6.2
Most users rely on community resources, but some desire faster support and deeper documentation for HashiCorp Terraform.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
They provide mail IDs, a portal, and contact numbers for assistance.
 

Scalability Issues

Sentiment score
8.3
Microsoft Intune is highly scalable, flexible, and easy to use, supporting diverse organizations and efficiently managing large device deployments.
Sentiment score
7.8
CloudBees efficiently supports scalable multi-environment operations, integrating with architectures like Kubernetes, despite notable resource consumption.
Sentiment score
8.8
HashiCorp Terraform is praised for scalability, efficiently managing large infrastructures, suitable for complex and enterprise-level environments.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Terraform runs when changes occur.
Scalability is effective, and I would rate it a ten out of ten.
 

Stability Issues

Sentiment score
7.9
Microsoft Intune is highly stable, with consistent performance and manageable update delays, though some device syncing inconsistencies exist.
Sentiment score
6.6
CloudBees is generally stable but can encounter issues during upgrades, plugin compatibility, and in complex server environments.
Sentiment score
7.5
HashiCorp Terraform is generally stable and appreciated for scriptability, but occasional bugs and version issues are noted by users.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
I can choose a stable version and decide whether to upgrade based on its performance.
Stability has been a concern, particularly around backside stability with unexpected terminations.
Once the configuration is set, there are generally no significant stability issues.
 

Room For Improvement

Microsoft Intune needs improvements in integration, user interface, security features, device management, and support across various operating systems.
Users seek CloudBees improvements in speed, integration, GUI, plugins, authentication, reliability, AI integration, and standardized templates.
Terraform needs improved features, intuitive interfaces, better documentation, enhanced security, and more programming capabilities for user-friendliness and flexibility.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
There are potential improvements in the backend stability of HashiCorp Terraform.
How quickly can it be integrated into my Terraform scripts ensuring rapid availability of resources is crucial.
 

Setup Cost

Microsoft Intune offers competitive pricing with Microsoft 365 bundles, but standalone plans can be costly and require expert negotiation.
Enterprises favor CloudBees for its core product and security features, accepting high costs due to substantial benefits.
HashiCorp Terraform's open-source version is cost-effective, but enterprise plans can be costly, justified by advanced features and scalability.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
I use the open-source version of Terraform, so there is no cost for me.
 

Valuable Features

Microsoft Intune offers seamless integration and centralized control, enhancing security, compliance, and productivity across various devices with ease.
CloudBees enhances CI/CD efficiency with scalability, tool integration, advanced security, cloud support, and seamless Jenkins management.
HashiCorp Terraform efficiently automates multi-cloud infrastructure provisioning with modularity, ease of use, version control, and strong community support.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Terraform modules make it easier to manage complex infrastructure and code within an organization.
Terraform's infrastructure as a code tool facilitates deploying code on tools, and once configured with AWS and local Terraform systems, it can be reused multiple times without much issue.
If changes are needed, I track who did what because my Terraform scripts are version-controlled.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
248
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
CloudBees
Ranking in Configuration Management
11th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Build Automation (7th), Value Stream Management Software (3rd), DevSecOps (5th)
HashiCorp Terraform
Ranking in Configuration Management
8th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. The mindshare of CloudBees is 0.1%, up from 0.0% compared to the previous year. The mindshare of HashiCorp Terraform is 3.4%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
YashBrahmani - PeerSpot reviewer
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
Eugene Paden - PeerSpot reviewer
Ensures consistency and security in deployments while adapting to resource availability
The most valuable feature is predictability. When I need to put something, it is repeatable. I can deploy it in one environment, change the parameter, and it will work in another. If changes are needed, I track who did what because my Terraform scripts are version-controlled. This reduces guesswork and trial and error from the UI, replacing it with code, which enhances maintainability. In cloud environments, manual configurations can be forgotten or misunderstood if the original person leaves, but Terraform ensures documentation and consistent configurations.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
25%
Legal Firm
11%
Manufacturing Company
11%
Computer Software Company
8%
Financial Services Firm
19%
Computer Software Company
14%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection ...
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
What do you like most about HashiCorp Terraform?
The most valuable feature of the solution stems from the modules it offers.
What is your experience regarding pricing and costs for HashiCorp Terraform?
I use the open-source version of Terraform, so there is no cost for me. There is a paid version available for clients...
What needs improvement with HashiCorp Terraform?
The area for improvement is the speed at which resources become available. When a new resource is introduced in AWS o...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Terraform
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Information Not Available
Find out what your peers are saying about CloudBees vs. HashiCorp Terraform and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.