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Code42 Incydr vs Darktrace comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Code42 Incydr's customer service is highly praised for its responsiveness, professionalism, clear communication, expert support, and comprehensive resources.
Sentiment score
8.0
Darktrace customer service receives high praise for responsiveness, global support, and effective communication, despite minor complaints about complex deployments.
 

Room For Improvement

No sentiment score available
Code42 Incydr could enhance support, efficiency, and features, especially for newcomers and those relying on content-specific filtering.
Sentiment score
5.2
Darktrace requires better SIEM integration, automation, endpoint protection, a simpler interface, and improved user engagement and documentation.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
 

Scalability Issues

No sentiment score available
Code42 Incydr is highly scalable and integrates seamlessly, with minor setup issues but reliable performance for growing and established businesses.
Sentiment score
7.6
Darktrace is scalable, adaptable, user-friendly, ideal for large businesses, but may be costly for smaller companies with minor challenges.
 

Stability Issues

No sentiment score available
Code42 Incydr is highly reliable and stable, with users rarely encountering any issues, bugs, crashes, or glitches.
Sentiment score
8.5
Users praise Darktrace for its reliable, stable performance, consistently operating without major issues, earning high satisfaction ratings.
 

Valuable Features

No sentiment score available
Code42 Incydr is user-friendly, offers continuous backups, excellent visibility for remote workforces, and customizable risk-scoring with minimal resource use.
Sentiment score
8.3
Darktrace provides AI-driven threat detection and autonomous response, enhancing security with real-time monitoring and machine learning analytics.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
 

Setup Cost

No sentiment score available
Sentiment score
6.6
Darktrace is considered pricey but offers advanced features; smaller businesses may struggle with its cost.
 

Categories and Ranking

Code42 Incydr
Average Rating
9.0
Number of Reviews
78
Ranking in other categories
Backup and Recovery (55th), Data Loss Prevention (DLP) (26th), Endpoint Detection and Response (EDR) (53rd)
Darktrace
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
74
Ranking in other categories
Email Security (12th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (3rd), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Code42 Incydr is designed for Data Loss Prevention (DLP) and holds a mindshare of 1.9%, up 1.9% compared to last year.
Darktrace, on the other hand, focuses on Extended Detection and Response (XDR), holds 9.0% mindshare, down 11.3% since last year.
Data Loss Prevention (DLP)
Extended Detection and Response (XDR)
 

Featured Reviews

Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Retailer
7%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Code42 Next-Gen DLP?
Risk factors can be adjusted for all intricate details.
What advice do you have for others considering Code42 Next-Gen DLP?
If you come with the perception that this solution uses the same policies that are used in traditional DLP products, you might find Code42 doesn't work for you. You have to adapt to their philosoph...
What needs improvement with Code42 Incydr?
The solution has been designed for a different approach than the one followed by other DLP solutions in the market. Most of us who come from the mindset of filtering out incidents using a content-s...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
 

Also Known As

Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
No data available
 

Learn More

 

Overview

 

Sample Customers

Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Find out what your peers are saying about Microsoft, Forcepoint, Broadcom and others in Data Loss Prevention (DLP). Updated: November 2024.
816,660 professionals have used our research since 2012.