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Comodo MDR vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 28, 2024
 

Categories and Ranking

Binary Defense MDR
Sponsored
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Comodo MDR
Ranking in Managed Detection and Response (MDR)
23rd
Average Rating
10.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
23
Ranking in other categories
Endpoint Detection and Response (EDR) (9th)
 

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Comodo MDR is 0.2%, up from 0.1% compared to the previous year. The mindshare of Huntress Managed EDR is 9.6%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Rich Ullom - PeerSpot reviewer
Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert
This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.
Osama Tobji - PeerSpot reviewer
Useful to monitor and track any suspicious activities
I rate the tool's deployment ease as five out of ten. In our situation, our team doesn't understand what it means to configure your solution properly. Because in the end, if any security solution isn't configured correctly, it won't provide optimal protection. So, it's very clear that we need to balance the gaps in our team's skills and what the vendors can do to cover those gaps for us. The tool's agents are deployed on-premises and connect to a very secure API to a cloud console. From the cloud console, you start managing and controlling the workstation configurations. Deployment took a few days because it included extensive orientation for our team members.
Andy Larin - PeerSpot reviewer
Effortless to use and is one of the easiest products to deploy
Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."
"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The case interface is Binary Defense MDR's most valuable feature."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The product is fairly new compared to others like Trend Micro or Symantec. However, it offers sophisticated features, especially in scanning and analyzing activities on workstations or servers. It can prevent malicious operations from spreading to other applications or the network. This feature is particularly effective because it operates at the IO level, unlike behavior or signature analysis used by other products. It contains threats and alerts administrators about whether they are false positives or real threats that need immediate action or support recommendations."
"One of the most valuable features is its around-the-clock, 365-day-a-year online technical support."
"The most valuable aspect of Huntress is its ability to isolate legacy systems from the network, preventing the spread of threats."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"We saw the benefits of Huntress pretty quickly. Once it started detecting threats, it was great."
"I have found it valuable that this solution is always there and always armed."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
 

Cons

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"We found a couple of bugs in the user interface."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I would like to see more frequent check-ins with our security status."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"I think having a higher level of MDR would be beneficial, although it's quite expensive. This would involve not just monitoring the network but also taking actions to stop and detect threats. We haven't implemented this yet, but we're considering it for our organization's plans."
"They should consider adopting the desktop version as a solution."
"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."
"I would like the API to be a little better. They are getting there."
"The product could be improved in terms of customization options available for reports."
"Some of Huntress' reporting could be improved."
"Not every time, but sometimes when we click on the remediation, the auto-resolution of the alert, the screen gets stuck, and I need to contact support so they can confirm the remediation was applied, and they have to close the ticket."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"To enhance the platform, I suggest adding a feature to forward Huntress's recommended response directly to the client, ensuring their clear understanding of the gathered information."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
 

Pricing and Cost Advice

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"It has been good. We have saved money, and we have a better product."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"The pricing falls within the moderate range."
"The tool's pricing is high compared to other products. If you want to target a certain quantity, it should provide discounts to enterprises."
"The Huntress pricing is an excellent value for what the product provides."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"Huntress is priced fairly for the services and value it provides."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Healthcare Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
No data available
Computer Software Company
19%
Manufacturing Company
10%
Retailer
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...
What needs improvement with Binary Defense MDR?
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...
What do you like most about Comodo MDR?
One of the most valuable features is its around-the-clock, 365-day-a-year online technical support.
What is your experience regarding pricing and costs for Comodo MDR?
The tool's pricing is high compared to other products. If you want to target a certain quantity, it should provide di...
What needs improvement with Comodo MDR?
I think having a higher level of MDR would be beneficial, although it's quite expensive. This would involve not just ...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since...
What needs improvement with Huntress?
One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn...
What is your primary use case for Huntress?
We roll Huntress out across the board. It's in our base security shield, so we use it everywhere. We also use ThreatL...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Comodo Managed Detection and Response
No data available
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
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Find out what your peers are saying about Comodo MDR vs. Huntress Managed EDR and other solutions. Updated: October 2024.
817,354 professionals have used our research since 2012.