Symantec Endpoint Detection and Response and ConnectWise SIEM are leading solutions in the cybersecurity market. Symantec ranks higher in pricing and customer support satisfaction, while ConnectWise is preferred for its superior features, making it worth the investment by users.
Features: Symantec Endpoint Detection and Response is valued for its strong threat intelligence, response automation, and user-friendly dashboard. ConnectWise SIEM is appreciated for its insightful analytics, seamless integration with other tools, and advanced monitoring capabilities. Although both products offer robust features, ConnectWise's comprehensive integration capabilities give it an edge.
Room for Improvement: Users indicate Symantec could benefit from enhanced reporting capabilities, reduced false positives, and improved mobile support. ConnectWise users suggest improvements in the product’s scalability, better documentation, and faster updates. ConnectWise's challenges in scalability significantly contrast with Symantec's need for better reporting functionalities and mobile support.
Ease of Deployment and Customer Service: Symantec is praised for its straightforward deployment process and responsive customer service. ConnectWise deployment is considered more technical with mixed feedback on customer support efficiency. Symantec's simpler deployment and consistent customer service score higher among users.
Pricing and ROI: Users find Symantec's pricing more appealing with quicker ROI. However, ConnectWise's advanced feature set justifies its higher cost, with users experiencing satisfactory ROI over time. Despite Symantec's competitive pricing, ConnectWise's superior feature value contributes to positive ROI perceptions.
IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.
ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.
Symantec Endpoint Detection and Response (EDR) is a powerful security solution designed to help organizations proactively detect, investigate, and mitigate advanced threats across their endpoint environments. As part of Broadcom's cybersecurity portfolio, Symantec EDR provides comprehensive visibility into endpoint activities, enabling security teams to quickly identify and respond to threats that evade traditional defenses.
Symantec EDR leverages machine learning, behavioral analysis, and global threat intelligence from Symantec's vast network to detect sophisticated threats, including zero-day attacks, ransomware, and advanced persistent threats (APTs). This allows organizations to identify malicious activities early and respond swiftly to mitigate potential damage. The solution offers automated response options that enable security teams to contain and remediate threats quickly.
Symantec EDR provides detailed forensic capabilities, allowing security analysts to dive deep into endpoint data, investigate incidents thoroughly, and understand the scope and impact of attacks. Features such as timeline analysis, incident graphing, and the ability to isolate endpoints enhance investigative efforts and support effective remediation strategies.
With its centralized management console, Symantec EDR offers visibility across the entire endpoint environment, regardless of the operating systems or whether endpoints are on-premise or remote. Symantec EDR seamlessly integrates with other Symantec security solutions, enhancing its detection capabilities and enabling a unified approach to threat management. Its scalable architecture ensures that businesses of all sizes can benefit from its advanced security features without compromising performance.
Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation. Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.
Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.
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