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Symantec Endpoint Detection and Response vs Trellix Endpoint Security (ENS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security (...
Ranking in Endpoint Detection and Response (EDR)
18th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
54
Ranking in other categories
Endpoint Protection Platform (EPP) (23rd)
 

Mindshare comparison

As of March 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. The mindshare of Trellix Endpoint Security (ENS) is 2.0%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Shreyansh Sharma - PeerSpot reviewer
Our main antivirus tool and offers adaptive threat prevention tool
The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful. Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing is good."
"The interface is quite easy to use."
"The solution has great blocking features."
"It is very simple to use."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The pricing is pretty reasonable."
"The Detection vulnerability is very effective."
"The solution is stable."
"It's very stable and reliable."
"It has a feature called Isolation. If a device is compromised, we can connect it to our SOC, and no one would be able to access it. This way we can limit the damage to the network while we are investigating."
"The features we have found most valuable have been containment as well as the ability to triage agent activities."
"The product can be installed in almost any environment"
"The activation of features within ENS and the collection of threats into a single console is a strong point."
"I have not received any complaints about the performance."
"I found the initial setup to be easy."
"The platform’s most valuable features are ease of use, integration, and deployment."
 

Cons

"It would be nice to see more granular timeline analysis."
"The solution can always be more stable and more secure."
"A significant deterioration in customer support."
"The interface has many issues."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"One potential area for improvement in Symantec EDR is the reporting engine."
"I would like to see better scanning capabilities."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"They could also increase or improve the scalability because to my knowledge the biggest bandwidth can only support up to 10 gigs of input."
"One suggestion is they should reduce the constant notifications. Whenever I open my laptop, there are too many notifications from McAfee, and it gets annoying."
"Looking at the current ePolicy orchestrator, and the transition of most vendors to the cloud, they need to do an improvement with the current dashboard or the overall aesthetic of their GUI."
"Search feature could be made more user-friendly."
"The product’s on-premise version is costly in terms of extra charges for SQL database and Windows server licenses."
"The product could be flexible and offer better pricing."
"The detection and response capabilities need to be improved."
"Impacts performance of the servers quite negatively."
 

Pricing and Cost Advice

"The price is reasonable."
"The price is okay, but it really depends on the customer's requirements."
"It is an expensive solution."
"Of late, because of the Broadcom purchase, its price has been increasing."
"The price is really high and it should be lower."
"We are satisfied with the pricing."
"It's a yearly subscription."
"The product is cheap."
"Microsoft Defender is not cheap and from a cost perspective, Trellix Endpoint Security (ENS) is a better option."
"It is not so cheap in comparison to Sophos and other solutions."
"Trellix Endpoint Security (ENS) has a reasonable price."
"The product pricing is high."
"MVISION is intended as an enterprise product and it is priced like one. This solution is within the price range of competitors at the enterprise level."
"It is a yearly subscription-based product, which includes the license and hardware. There is also a subscription for technical support up to five years."
"We are on an annual subscription for McAfee MVISION Endpoint. The cost for the license could be less expensive."
"I don't think there are any extra expenses besides its licensing costs."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
8%
University
7%
Computer Software Company
15%
Financial Services Firm
13%
Government
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee MVISION Endpoint?
The product's initial setup phase was straightforward.
 

Also Known As

No data available
McAfee MVISION Endpoint, Trellix Endpoint Security (HX)
 

Overview

 

Sample Customers

Information Not Available
Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. Trellix Endpoint Security (ENS) and other solutions. Updated: March 2025.
842,651 professionals have used our research since 2012.