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Symantec Endpoint Detection and Response vs Trellix Endpoint Security (ENS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security (...
Ranking in Endpoint Detection and Response (EDR)
17th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
54
Ranking in other categories
Endpoint Protection Platform (EPP) (23rd)
 

Mindshare comparison

As of January 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.6% compared to the previous year. The mindshare of Trellix Endpoint Security (ENS) is 2.1%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Shreyansh Sharma - PeerSpot reviewer
Our main antivirus tool and offers adaptive threat prevention tool
The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful. Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The setup is quite easy."
"The solution is stable."
"The most valuable features are that it is easy to connect and global settings are good."
"The solution does all that we expect it to do."
"The solution has great blocking features."
"The Detection vulnerability is very effective."
"The solution is scalable."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"It is scalable and stable and the initial setup is the easiest part of using the product."
"It has a feature called Isolation. If a device is compromised, we can connect it to our SOC, and no one would be able to access it. This way we can limit the damage to the network while we are investigating."
"The platform's most valuable features are AI capabilities and its quick updates."
"The features we have found most valuable have been containment as well as the ability to triage agent activities."
"The most valuable feature is user-based policy provision."
"Provides protection against threats."
"MVISION offers decent protection."
"The platform’s most valuable features are ease of use, integration, and deployment."
 

Cons

"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"The solution’s scalability and stability could be improved."
"The product doesn’t offer MDM functionality under its current licensing model."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"It would be nice to see more granular timeline analysis."
"It would be beneficial to have more integration and compatibility with other platforms."
"One potential area for improvement in Symantec EDR is the reporting engine."
"The initial setup can be a bit complicated for those unfamiliar with the product."
"Search feature could be made more user-friendly."
"The central monitoring dashboard needs improvement."
"Sometimes, one might face issues with the scalability of the product. The aforementioned area can be considered for improvement."
"From an improvement perspective, I want everything in the solution to be free."
"The price of McAfee MVISION Endpoint could improve."
"McAfee MVISION Endpoint could improve by an overall simplification of the solution."
"It is a bit technical. The user interface has some significant limitations, mainly when using HIPS on the server side, to protect files from being changed or deleted by hackers, users, or administrators."
 

Pricing and Cost Advice

"The more devices we have the more expensive it becomes, which is where the challenge is."
"We are satisfied with the pricing."
"The price is okay, but it really depends on the customer's requirements."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"The product is cheap."
"We have a yearly subscription, and the pricing is fair."
"We pay around $100,000 for 5000 licenses every year."
"It's a yearly subscription."
"Pricing for McAfee MVISION Endpoint is not very good, and I would rate its cost three out of five, though I won't be able to mention how much its actual price is."
"It is not so cheap in comparison to Sophos and other solutions."
"Trellix Endpoint Security (ENS) is not a cheap solution...I don't think any costs are involved in the maintenance of the solution."
"Trellix Endpoint Security (ENS) has a reasonable price."
"The pricing is mid-ranged and quite reasonable compared to other similar products."
"We had a discount when purchasing the solution because of the size of our company and we are happy with the price."
"It is a yearly subscription-based product, which includes the license and hardware. There is also a subscription for technical support up to five years."
"Licensing fees are paid yearly."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
University
8%
Computer Software Company
15%
Government
12%
Financial Services Firm
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee MVISION Endpoint?
The product's initial setup phase was straightforward.
 

Also Known As

No data available
McAfee MVISION Endpoint, Trellix Endpoint Security (HX)
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. Trellix Endpoint Security (ENS) and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.