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Kaspersky Endpoint Detection and Response Expert vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.7
Symantec Endpoint Detection and Response customer service is inconsistent, with varying response times and expertise, especially since Broadcom's acquisition.
 

Room For Improvement

No sentiment score available
Sentiment score
3.6
Symantec EDR needs better reporting, simpler interface, improved deployment, stronger support, better scalability, affordability, and enhanced attack detection.
 

Scalability Issues

No sentiment score available
Sentiment score
7.3
Symantec Endpoint Detection and Response is highly scalable, praised for flexibility and suitability across varying company sizes and user bases.
 

Stability Issues

No sentiment score available
Sentiment score
8.8
Symantec Endpoint Detection and Response is stable, reliable, frequently updated, and scores highly despite minor past issues and rare corruption reports.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
Symantec Endpoint Detection and Response offers strong detection, user-friendly interface, scalability, advanced threat protection, and effective integration with antivirus.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
19th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
45
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Detection and Response (EDR) category, the mindshare of Kaspersky Endpoint Detection and Response Expert is 1.1%, up from 0.9% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Kiarash Heydari - PeerSpot reviewer
Solid security and performance; overall a useful tool
My opinion is that behavior detection could work better. This feature gets a high rate of false positives. This service is painful for network administrators. I would like for this solution to better integrate with other solutions, especially with our network solution. I would also like for the support response time to be better.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Comms Service Provider
8%
Educational Organization
8%
Computer Software Company
15%
Financial Services Firm
13%
Retailer
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response Expert?
The integration with our hypervisor is quite smooth, especially within the Kaspersky Enterprise environment. We have many virtual machines, and the integration is helpful.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Expert?
If one is cheap, ten is expensive, I rate the product’s price as a seven out of ten, especially if I compare it with CrowdStrike.
What needs improvement with Kaspersky Endpoint Detection and Response Expert?
I would say that Kaspersky is not too big in the cloud-related area. From an improvement perspective, it would be good if Kaspersky went big in the cloud since it would give the tool a fair chance ...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Also Known As

Kaspersky EDR
No data available
 

Overview

 

Sample Customers

Ferrari, Insolar, Tael, Republic of Serbia
Information Not Available
Find out what your peers are saying about Kaspersky Endpoint Detection and Response Expert vs. Symantec Endpoint Detection and Response and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.