We performed a comparison between Kaspersky Endpoint Detection and Response Expert and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"This is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet is very user-friendly for customers."
"The product's initial setup phase is very easy."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is stable and scalable."
"Kaspersky Endpoint Detection and Response Expert offers centralized monitoring where we can monitor everything from a single point. I also like its security and network traffic features."
"What I like best about Kaspersky Endpoint Detection and Response is that it can detect any cyber attack and that it's a reliable product in the cybersecurity space. My company has confidence in it as a product for detecting all cyber attacks. It's a reliable product."
"The detection engine running on endpoints works very well and provides a good protection level."
"The solution provides high-end security that is critical for financial institutions and bankers."
"Kaspersky is easy to use, and it performs well."
"The most valuable feature is Endpoint's management."
"We've found the solution to be stable."
"The product is very easy to use."
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"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The security is good."
"The solution is scalable."
"I like Symantec EDR's device control and USB security features."
"IPS and the user interface are good features."
"The most valuable features are that it is easy to connect and global settings are good."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"The pricing is pretty reasonable."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It takes about two business days for initial support, which is too slow in urgent situations."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The SIEM could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"I haven't seen the use of AI in the solution."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We would like to have better strategic information."
"I would like better integration with other products."
"The system can be heavy, slowing down performance."
"If a customer wants to use Kaspersky on-prem, they'll need to spend a lot on the hardware. Their server must be strong because EDR is a heavy product. You need excellent hardware to run it. It might make sense to deploy the solution in the cloud. If they add features, it will only make the product heavier and increase the hardware costs."
"Kaspersky Endpoint Detection and Response should continue to improve its protection while adapting to the changing threat ecosystems. Having more advanced features would be a benefit."
"The solution lacks DLP."
"We'd like more integrations to be available in the future."
"It is not easy to follow the kill chain of a potential infection or malware."
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"Its UI could be more user-friendly."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"The interface is very complicated."
"The solution needs to provide better integration."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"The solution can always be more stable and more secure."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
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Kaspersky Endpoint Detection and Response Expert is ranked 17th in Endpoint Detection and Response (EDR) with 44 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. Kaspersky Endpoint Detection and Response Expert is rated 8.2, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Kaspersky Endpoint Detection and Response Expert writes "Solid security and performance; overall a useful tool". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Kaspersky Endpoint Detection and Response Expert is most compared with Trend Vision One, Microsoft Defender for Endpoint, Cynet, IBM Security QRadar and Check Point Harmony Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Bitdefender GravityZone EDR, CrowdStrike Falcon and Trellix Endpoint Security (ENS). See our Kaspersky Endpoint Detection and Response Expert vs. Symantec Endpoint Detection and Response report.
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