


Cisco Secure Endpoint and Symantec Endpoint Detection and Response are two leading products in the endpoint protection market. User reviews indicate that Cisco Secure Endpoint has the upper hand in pricing and support, while Symantec Endpoint Detection and Response is favored for its comprehensive features.
Features: Cisco Secure Endpoint is valued for its effective threat detection, real-time monitoring, and user-friendly integrations. Symantec Endpoint Detection and Response is highlighted for its deep forensic capabilities, robust threat intelligence, and comprehensive monitoring tools. Symantec's feature set is more extensive, making it a preferred choice for users prioritizing advanced features.
Room for Improvement: Users suggest Cisco Secure Endpoint could enhance its reporting functionality and reduce false positives. Additionally, improving user documentation would benefit Cisco. Symantec Endpoint Detection and Response could streamline update processes, reduce resource consumption, and improve integration with other tools. Symantec's impact on system performance is a significant concern for users.
Ease of Deployment and Customer Service: Cisco Secure Endpoint is praised for its straightforward deployment process and responsive customer support. Symantec Endpoint Detection and Response receives positive feedback for its deployment, though some users find it more complex. Symantec's customer service is well-regarded but not as highly as Cisco's. Thus, Cisco has the edge in deployment ease and customer service.
Pricing and ROI: Cisco Secure Endpoint offers competitive pricing with a strong ROI, appealing to budget-conscious users. Symantec Endpoint Detection and Response is seen as more expensive, but users deem its extensive features worth the higher cost. While Cisco is better for cost efficiency, Symantec provides greater value through its advanced functionalities.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Cisco Secure Endpoint is definitely scalable.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
We have not encountered any problems.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
The forensic capabilities need enhancement, especially for deep forensic data collection.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| Cisco Secure Endpoint | 1.3% |
| Symantec Endpoint Detection and Response | 0.8% |
| Other | 94.5% |


| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 21 |
| Large Enterprise | 48 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 14 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Cisco Secure Endpoint offers robust endpoint security with real-time threat prevention and cloud-based management. It is designed for seamless integration with Cisco products, delivering comprehensive protection and ease of use.
Cisco Secure Endpoint provides real-time threat detection, analytics, and rapid response capabilities. Its ease of use, integrated features like sandboxing and Device and File Trajectory, and its incorporation with Talos make it effective for threat hunting and endpoint protection. With strong machine learning and seamless integration with other tools, it addresses threat prevention and network visibility. However, there is room for improvement in AI features, SIEM API integration, user interface simplification, and cost reduction. Enhanced dashboards, reporting, and support are also areas for potential enhancement.
What are the primary features of Cisco Secure Endpoint?In industries such as finance, healthcare, and manufacturing, Cisco Secure Endpoint is vital for maintaining endpoint security and malware protection. Organizations use it within managed security services, integrating with tools like Umbrella for DNS security. It provides visibility into malware activities and supports threat hunting for devices beyond corporate networks. Deployed on workstations, servers, and laptops, it efficiently logs and blocks malicious actions, ensuring a secure environment.
Symantec Endpoint Detection and Response is a scalable, stable security solution focused on threat detection and immediate response. It integrates seamlessly with antivirus software and offers extensive threat intelligence without heavily relying on signature-based methods.
Built for robust malware protection, Symantec Endpoint Detection and Response is suited for preventing threats such as phishing emails and network vulnerabilities. It offers easy deployment, strong global settings, and supports large-scale scans without network disruption. Despite its effectiveness, it faces challenges in pricing, interface complexity, and integration, alongside needing improvements in reporting and support. Moreover, it seeks advancements in AI-driven analytics and network deception capabilities.
What are the key features of Symantec Endpoint Detection and Response?In industries like banking and healthcare, Symantec Endpoint Detection and Response is trusted for securing devices against advanced threats. Its ability to manage security threats and provide antivirus protection makes it ideal for sectors with stringent security needs, helping maintain compliance and operational stability.
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