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Symantec Endpoint Detection and Response pros and cons

Vendor: Broadcom
3.8 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Symantec Endpoint Detection and Response offers easy setup and operation.
It integrates well with antivirus software, enhancing overall security capabilities.
Symantec Endpoint Detection and Response is recognized for its effective network isolation and extensive endpoint scanning that operates without degrading network performance.
The pricing of Symantec Endpoint Detection and Response is considered reasonable and competitive.
This software is scalable, supporting growth and adaptation to varying organizational needs.

CONS

Symantec’s portfolio is not extensive enough to cover all organizational needs comprehensively.
Network forensics features need improvement.
Reporting is not user-friendly and is a significant issue.
Technical support is inadequate and problem resolution is not timely.
It lacks integration and compatibility with other platforms.
 

Symantec Endpoint Detection and Response Pros review quotes

HT
Aug 22, 2023
The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines.
HP
Dec 10, 2021
The solution has great blocking features.
KK
Jun 30, 2020
The most valuable feature is that the same agent can act as the endpoint detection and response agent.
Learn what your peers think about Symantec Endpoint Detection and Response. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
HH
Jul 24, 2023
The solution does its job with no issues.
YusufAhmed - PeerSpot reviewer
Mar 12, 2024
The most valuable features of the solution are that it is easy to use and has good support.
Vishnu Ramachandra - PeerSpot reviewer
Jun 18, 2020
IPS and the user interface are good features.
MF
Dec 9, 2022
The pricing is pretty reasonable.
reviewer1400886 - PeerSpot reviewer
Apr 13, 2023
The solution can scale well.
MA
Oct 12, 2021
The setup is quite easy.
JM
May 8, 2022
The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network.
 

Symantec Endpoint Detection and Response Cons review quotes

HT
Aug 22, 2023
One potential area for improvement in Symantec EDR is the reporting engine.
HP
Dec 10, 2021
A significant deterioration in customer support.
KK
Jun 30, 2020
Reporting is a major issue, as it is not user friendly.
Learn what your peers think about Symantec Endpoint Detection and Response. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
HH
Jul 24, 2023
The solution needs to provide better integration.
YusufAhmed - PeerSpot reviewer
Mar 12, 2024
The product doesn’t offer MDM functionality under its current licensing model.
Vishnu Ramachandra - PeerSpot reviewer
Jun 18, 2020
The network forensics feature could be improved.
MF
Dec 9, 2022
The interface is very complicated.
reviewer1400886 - PeerSpot reviewer
Apr 13, 2023
They need to improve their cloud presence.
MA
Oct 12, 2021
It would be nice to see more granular timeline analysis.
JM
May 8, 2022
In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial.