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Symantec Endpoint Detection and Response vs WatchGuard Threat Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
WatchGuard Threat Detection...
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.6% compared to the previous year. The mindshare of WatchGuard Threat Detection and Response is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Jose Fos - PeerSpot reviewer
The solution provides automated responses and helps protect our systems
We use the solution to protect our systems. We also use it for real-time detection The tool provides automated responses. It has a lot of features. The interface is not the best. I do not like it. The reports must also be improved. I am currently using the solution. I have contacted the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The interface is quite easy to use."
"The solution can scale well."
"It is very simple to use."
"The solution does all that we expect it to do."
"The most valuable features are that it is easy to connect and global settings are good."
"The setup is quite easy."
"Symantec Endpoint Detection and Response is stable."
"I like WatchGuard's network segmentation features. It's easy to configure user policies."
"The solution is very easy to use."
"The most valuable feature, in my opinion, is the dimension logging platform and the network traffic filtering."
"The most valuable features include the ability to raise alarms when there are issues, easier configuration compared to other vendors, centralized update management, and keeping the product updated efficiently."
"The most valuable feature is the correlation of logs from different devices."
"WatchGuard Threat Detection and Response is a reliable solution."
"When you download the executable file from the internet, it automatically sandboxes to make sure it's not doing anything incorrectly."
"The tool provides automated responses."
 

Cons

"One potential area for improvement in Symantec EDR is the reporting engine."
"It would be beneficial to have more integration and compatibility with other platforms."
"I would like to see better scanning capabilities."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"The interface is very complicated."
"When it comes to live-monitoring, the user-interface could be improved to make things easier."
"The administrative UI/UX could be significantly improved."
"The solution is a bit confusing and there are unusual complications with setup."
"This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them."
"The ease of detecting where an issue is should be improved."
"The pricing of WatchGuard Threat Detection and Response could be improved."
"The interface is not the best."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
 

Pricing and Cost Advice

"The price is reasonable."
"We are satisfied with the pricing."
"We have a yearly subscription, and the pricing is fair."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"It is an expensive solution."
"Of late, because of the Broadcom purchase, its price has been increasing."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"The price is really high and it should be lower."
"The solution is a bit more expensive than other options."
"The price of WatchGuard is very good."
"The price is comparable."
"The solution is cheap."
"The pricing is competitive."
"There is a license required to use the solution and we pay annually. The price could be reduced because it is a bit expensive."
"The price is very good."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
University
8%
Computer Software Company
20%
Retailer
9%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What needs improvement with WatchGuard Threat Detection and Response?
The pricing of WatchGuard Threat Detection and Response could be improved. It's not the cheapest option available. That said, it often meets our needs effectively. There are areas for improvement i...
What is your primary use case for WatchGuard Threat Detection and Response?
WatchGuard Threat Detection and Response is used to monitor traffic and give alarms to the administration if something goes wrong. It reacts when services protected by it are attacked and sends not...
 

Also Known As

No data available
WatchGuard TDR
 

Learn More

Video not available
 

Overview

 

Sample Customers

Information Not Available
Goodwill New York / New Jersey, F4 IT, Café Comunicação Integrada
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.