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Symantec Endpoint Detection and Response vs WatchGuard Threat Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
WatchGuard Threat Detection...
Ranking in Endpoint Detection and Response (EDR)
39th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. The mindshare of WatchGuard Threat Detection and Response is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Jose Fos - PeerSpot reviewer
The solution provides automated responses and helps protect our systems
We use the solution to protect our systems. We also use it for real-time detection The tool provides automated responses. It has a lot of features. The interface is not the best. I do not like it. The reports must also be improved. I am currently using the solution. I have contacted the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have had absolutely no problem with using this solution, it really works well."
"The interface is quite easy to use."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The most valuable features of the solution are that it is easy to use and has good support."
"The solution is scalable."
"The solution can scale well."
"Symantec Endpoint Detection and Response is stable."
"The solution does all that we expect it to do."
"The basic functionality is fantastic. It has been performing well. I generated a report on one machine, using that as the deployment machine. When scanning the network, it discovered machines on the network and deployed the same endpoint protection from that one machine I have on my network."
"The most valuable feature, in my opinion, is the dimension logging platform and the network traffic filtering."
"When you download the executable file from the internet, it automatically sandboxes to make sure it's not doing anything incorrectly."
"I like WatchGuard's network segmentation features. It's easy to configure user policies."
"WatchGuard is very user-friendly. It provides us with all of the security services we need."
"The tool provides automated responses."
"WatchGuard Threat Detection and Response is a reliable solution."
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."
 

Cons

"The product doesn’t offer MDM functionality under its current licensing model."
"They need to improve their cloud presence."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"The solution’s scalability and stability could be improved."
"A significant deterioration in customer support."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"The website must provide more information on the product."
"The pricing of WatchGuard Threat Detection and Response could be improved."
"This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them."
"The interface is not the best."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
"I'd like a few extra features, especially around threat severity assessment."
"The solution is a bit confusing and there are unusual complications with setup."
"The administrative UI/UX could be significantly improved."
 

Pricing and Cost Advice

"Symantec Endpoint Detection and Response is expensive."
"The price is reasonable."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"It is an expensive solution."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"It's a yearly subscription."
"We pay around $100,000 for 5000 licenses every year."
"The product is cheap."
"The solution is a bit more expensive than other options."
"The price is very good."
"There is a license required to use the solution and we pay annually. The price could be reduced because it is a bit expensive."
"The pricing is competitive."
"The price of WatchGuard is very good."
"The price is comparable."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
University
7%
Computer Software Company
19%
Comms Service Provider
10%
Retailer
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What needs improvement with WatchGuard Threat Detection and Response?
The pricing of WatchGuard Threat Detection and Response could be improved. It's not the cheapest option available. That said, it often meets our needs effectively. There are areas for improvement i...
What is your primary use case for WatchGuard Threat Detection and Response?
WatchGuard Threat Detection and Response is used to monitor traffic and give alarms to the administration if something goes wrong. It reacts when services protected by it are attacked and sends not...
 

Also Known As

No data available
WatchGuard TDR
 

Overview

 

Sample Customers

Information Not Available
Goodwill New York / New Jersey, F4 IT, Café Comunicação Integrada
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.