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Symantec Endpoint Detection and Response vs WatchGuard Threat Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.7
Symantec Endpoint Detection and Response customer service is inconsistent, with varying response times and expertise, especially since Broadcom's acquisition.
Sentiment score
9.5
WatchGuard offers fast, reliable support with high satisfaction, but some suggest room for improvement in customer service.
 

Room For Improvement

Sentiment score
3.6
Symantec EDR needs better reporting, simpler interface, improved deployment, stronger support, better scalability, affordability, and enhanced attack detection.
Sentiment score
5.2
WatchGuard Threat Detection and Response struggles with efficiency, pricing, integration, and management, requiring enhancements in various areas.
 

Scalability Issues

Sentiment score
7.3
Symantec Endpoint Detection and Response is highly scalable, praised for flexibility and suitability across varying company sizes and user bases.
Sentiment score
7.9
WatchGuard Threat Detection and Response is praised for its scalability and efficient adaptation to varying organizational sizes.
 

Stability Issues

Sentiment score
8.8
Symantec Endpoint Detection and Response is stable, reliable, frequently updated, and scores highly despite minor past issues and rare corruption reports.
Sentiment score
8.7
WatchGuard Threat Detection and Response is praised for stability, reliability, and easy maintenance, though some desire scheduled scans.
 

Valuable Features

Sentiment score
8.0
Symantec Endpoint Detection and Response offers strong detection, user-friendly interface, scalability, advanced threat protection, and effective integration with antivirus.
Sentiment score
8.0
WatchGuard Threat Detection and Response is user-friendly with comprehensive protection, effective analytics, and seamless configuration and deployment features.
 

Setup Cost

No sentiment score available
Sentiment score
7.9
WatchGuard Threat Detection offers competitive pricing, ideal for small businesses, balancing affordability with features and support.
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
WatchGuard Threat Detection...
Ranking in Endpoint Detection and Response (EDR)
27th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, down from 0.5% compared to the previous year. The mindshare of WatchGuard Threat Detection and Response is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Jose Fos - PeerSpot reviewer
The solution provides automated responses and helps protect our systems
We use the solution to protect our systems. We also use it for real-time detection The tool provides automated responses. It has a lot of features. The interface is not the best. I do not like it. The reports must also be improved. I am currently using the solution. I have contacted the…
report
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Retailer
11%
Manufacturing Company
10%
Computer Software Company
21%
Retailer
9%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What needs improvement with WatchGuard Threat Detection and Response?
The pricing of WatchGuard Threat Detection and Response could be improved. It's not the cheapest option available. That said, it often meets our needs effectively. There are areas for improvement i...
What is your primary use case for WatchGuard Threat Detection and Response?
WatchGuard Threat Detection and Response is used to monitor traffic and give alarms to the administration if something goes wrong. It reacts when services protected by it are attacked and sends not...
 

Also Known As

No data available
WatchGuard TDR
 

Learn More

Video not available
 

Overview

 

Sample Customers

Information Not Available
Goodwill New York / New Jersey, F4 IT, Café Comunicação Integrada
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.