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Symantec Endpoint Detection and Response vs WatchGuard Threat Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
WatchGuard Threat Detection...
Ranking in Endpoint Detection and Response (EDR)
39th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. The mindshare of WatchGuard Threat Detection and Response is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Jose Fos - PeerSpot reviewer
The solution provides automated responses and helps protect our systems
We use the solution to protect our systems. We also use it for real-time detection The tool provides automated responses. It has a lot of features. The interface is not the best. I do not like it. The reports must also be improved. I am currently using the solution. I have contacted the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The solution can scale well."
"The solution has great blocking features."
"The most valuable features are that it is easy to connect and global settings are good."
"The solution is scalable."
"It is mostly used for malware detection and antivirus purposes."
"The most valuable features of the solution are that it is easy to use and has good support."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"WatchGuard Threat Detection and Response is a reliable solution."
"The tool provides automated responses."
"When you download the executable file from the internet, it automatically sandboxes to make sure it's not doing anything incorrectly."
"I like WatchGuard's network segmentation features. It's easy to configure user policies."
"The most valuable feature is the correlation of logs from different devices."
"The analytics are important because if there is an abnormality then it provides that information to us."
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."
"WatchGuard is very user-friendly. It provides us with all of the security services we need."
 

Cons

"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"A significant deterioration in customer support."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"They need to improve their cloud presence."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"I would like to see better scanning capabilities."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
"The solution is a bit confusing and there are unusual complications with setup."
"This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them."
"I'd like a few extra features, especially around threat severity assessment."
"The pricing of WatchGuard Threat Detection and Response could be improved."
"The website must provide more information on the product."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
 

Pricing and Cost Advice

"Of late, because of the Broadcom purchase, its price has been increasing."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"It is an expensive solution."
"The product is cheap."
"We are satisfied with the pricing."
"It's a yearly subscription."
"The price is really high and it should be lower."
"The price is very good."
"The price of WatchGuard is very good."
"The price is comparable."
"The solution is a bit more expensive than other options."
"The pricing is competitive."
"There is a license required to use the solution and we pay annually. The price could be reduced because it is a bit expensive."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
University
7%
Computer Software Company
18%
Comms Service Provider
10%
Retailer
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What needs improvement with WatchGuard Threat Detection and Response?
The pricing of WatchGuard Threat Detection and Response could be improved. It's not the cheapest option available. That said, it often meets our needs effectively. There are areas for improvement i...
What is your primary use case for WatchGuard Threat Detection and Response?
WatchGuard Threat Detection and Response is used to monitor traffic and give alarms to the administration if something goes wrong. It reacts when services protected by it are attacked and sends not...
 

Also Known As

No data available
WatchGuard TDR
 

Overview

 

Sample Customers

Information Not Available
Goodwill New York / New Jersey, F4 IT, Café Comunicação Integrada
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.