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Symantec Endpoint Detection and Response vs Trend Vision One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.7
Symantec Endpoint Detection and Response customer service is inconsistent, with varying response times and expertise, especially since Broadcom's acquisition.
Sentiment score
7.6
Trend Vision One's customer support is praised for responsiveness and helpfulness, though communication efficiency could be improved.
To improve support, the company should streamline communication and reduce response times.
 

Room For Improvement

Sentiment score
3.6
Symantec EDR needs better reporting, simpler interface, improved deployment, stronger support, better scalability, affordability, and enhanced attack detection.
Sentiment score
5.2
Trend Vision One focuses on enhanced reporting, integration, user interface, support, flexibility, customization, and third-party integration for improved usability.
Expanding compatibility to include currently unsupported security tools, such as firewalls, would be beneficial.
 

Scalability Issues

Sentiment score
7.3
Symantec Endpoint Detection and Response is highly scalable, praised for flexibility and suitability across varying company sizes and user bases.
Sentiment score
8.0
Trend Vision One excels in scalability, allowing seamless integration and expansion for various organizational sizes and global networks.
 

Stability Issues

Sentiment score
8.8
Symantec Endpoint Detection and Response is stable, reliable, frequently updated, and scores highly despite minor past issues and rare corruption reports.
Sentiment score
8.2
Trend Vision One is stable with minimal issues, integrates well with other solutions, and maintains reliable performance.
 

Valuable Features

Sentiment score
8.0
Symantec Endpoint Detection and Response offers strong detection, user-friendly interface, scalability, advanced threat protection, and effective integration with antivirus.
Sentiment score
8.1
Trend Vision One offers comprehensive security with advanced threat detection, real-time monitoring, and user-friendly tools for efficient incident management.
Trend Vision One's most valuable feature is its centralized console, which provides comprehensive security features, including attack surface risk management.
 

Setup Cost

No sentiment score available
Sentiment score
6.8
Trend Vision One's competitive pricing and flexible plans suit enterprises but may be costly for smaller organizations despite good value.
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Trend Vision One
Ranking in Endpoint Detection and Response (EDR)
4th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
59
Ranking in other categories
Network Detection and Response (NDR) (3rd), Extended Detection and Response (XDR) (6th), Attack Surface Management (ASM) (2nd)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Matthew Guzzi - PeerSpot reviewer
Provides great visibility, saves us time, and integrates well
The dashboard provides great visibility into our risk profile. We receive a daily email report that outlines our risk score and identifies the machines with the highest risk. This information is based on usage patterns, vulnerabilities, and non-compliance issues. This helps us prioritize which machines require patching or further investigation. Drilling down further, we can analyze how our users are utilizing their workstations, including the websites they visit. While we don't track specific website URLs, we can categorize website types and identify any potentially risky or inappropriate usage patterns. This allows us to proactively address any potential security concerns. For instance, we identified a user who was using ChatGPT for work-related tasks. This flagged our system, and we were able to discuss the user's usage of ChatGPT to gain a better understanding of how our users are working and identify any areas that require additional attention.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Retailer
11%
Manufacturing Company
10%
Educational Organization
29%
Computer Software Company
18%
Financial Services Firm
5%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What is your experience regarding pricing and costs for Trend Micro XDR?
Trend Micro's licensing is outsourced to third-party vendors, resulting in price variations depending on the vendor. Since Trend Micro doesn't directly handle pricing, I cannot provide specific cos...
What needs improvement with Trend Micro XDR?
Trend Vision One requires several enhancements for optimal performance. The platform should allow users to create custom phishing templates directly within the console and improve logging capabilit...
 

Also Known As

No data available
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. Trend Vision One and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.