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Symantec Endpoint Detection and Response vs Trend Vision One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Trend Vision One
Ranking in Endpoint Detection and Response (EDR)
4th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
66
Ranking in other categories
Network Detection and Response (NDR) (3rd), Extended Detection and Response (XDR) (6th), Attack Surface Management (ASM) (2nd), AI-Powered Cybersecurity Platforms (3rd)
 

Mindshare comparison

As of January 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.6% compared to the previous year. The mindshare of Trend Vision One is 3.2%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
DavidBowman - PeerSpot reviewer
It improves the detection speed, but it could be more customizable
They need to stop changing Vision One once a week. They're in a hurry to change things so badly and so fast that I can't find where stuff is half the time, which is a challenge sometimes. I've given one piece of feedback to their product guys. One thing that they're trying to make is a SIEM. It's a product where you input all the logs from your tools, and it creates additional insights into how things look. They've been kind of playing the "me too" game on that, even though that's not what I bought the product for. They have a new gateway where I can take my firewall of email logs and send it over there. In theory, it's supposed to do a more comprehensive evaluation of all my stuff to improve that risk index score. I'm not impressed with it, and I've told them as much. I feel if you're good at something, you should keep working on that and not try to be all the things to all the people. I bought a different email solution even though it would have been 10 times easier to just stay with their email solution because they aren't great at it. They are great at other things, but they're playing the "me too" game with some of their products. Their competitors do this, so they should be doing this, too. They need to pick a product and keep being good at that. If they're going to roll new things out, they should do it but do it right. They have a button to isolate an endpoint because it looks bad, but it doesn't usually work. I've had no chance to argue with the product guys to show them examples of how their button doesn't work. You think it does, but it doesn't work in a real environment. That can be a challenge sometimes. I can see in the data showing what is a false positive. But it doesn't save me time helping them figure out how to fix the problem in their engine. It can help me identify it as a false positive, but it doesn't apply that consistently. It will ignore the false positive for that device, but if they start detecting a false positive on Apple devices, I have eight thousand Apple devices and get 8,000 alerts. I can tell that specific false positive, but it doesn't learn from that particularly well. We use the executive dashboards, but I don't find them particularly useful. One is the ability to customize. That has gotten a little better, and it'll be better in the future. Most of what they have on there are data points that are generic and not particularly actionable. That's why it's called an executive dashboard. Executives want to see if we are secure, but it's hard for me to find out why our attack surface risk went down by x percentage. I don't know. It says that on the dashboard, but it doesn't give me specific details about why. I find it confuses my executives, and it's not useful for me because it doesn't give me things to work on. It will give me generic things on the executive dashboard like you have a thousand accounts with an old password. Those are big generic things, but I also can't tell it that our password policy is different from what your automatic detection model means, and I don't have a problem with that, so quit lowering my risk score. The risk score is useless. In theory, it's based on the random intelligence they're getting from their various customers. I'm in K-12 education, so they have a decent amount of K-12 customers, but it's a subset, and the baseline of what's common in K-12 education is not the same. There's not enough data to make that particularly clean or useful. Vision One is not custom, and that's part of my beef. That index score is based on whatever random report they're looking at from their data sources at any given moment in time. It's nice, but I'd rather have one that's based on your particular circumstances. Instead, it's saying that the number one attack threat surface for school districts is email phishing. It's too generic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution can scale well."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"I have had absolutely no problem with using this solution, it really works well."
"The solution has great blocking features."
"It is very simple to use."
"IPS and the user interface are good features."
"The Detection vulnerability is very effective."
"For scalability, I would give a rating of ten out of ten."
"Trend Micro can integrate third-party tools, such as Fortinet, Cisco, or any other vendor's firewall, to get the logs and alerts from them. Vision One is much more capable in that way."
"The workbench alerts provide valuable insights into attack chains and relevant information, while Observer techniques give a comprehensive overview of ongoing activities."
"The most valuable features of Trend Vision One are its capabilities for XDR, EDR, MDR, and NDR, allowing for network detection and response."
"I appreciate the value of real-time activity monitoring."
"We had a quick deployment. The solution is easy to set up."
"It is a stable product. It works very well."
"Trend Vision One offers superior integrations, enhanced tool capabilities, and expanded solutions for network security, firewalls, and remote malware scanning."
 

Cons

"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"It would be beneficial to have more integration and compatibility with other platforms."
"The solution needs to provide better integration."
"They do need to minimize the number of agents installed on a server."
"The GUI could be better."
"They need to improve their cloud presence."
"Reporting is a major issue, as it is not user friendly."
"The solution’s scalability and stability could be improved."
"Results were delayed."
"We do use the automation capability a little. However, we noticed some limitations, especially on the playbook side."
"A room for improvement is Trend Micro XDR's website. It's a very complicated website since finding the right point one wants to see is difficult."
"The automation capabilities on-premises could be improved, as we currently have to manually activate servers and push policies."
"The centralized dashboard has room for improvement."
"Expanding compatibility to include currently unsupported security tools, such as firewalls, would be beneficial."
"While the continuous addition of features is commendable, the sheer volume of changes makes it difficult to stay abreast of the latest developments."
"Vision One generates numerous false positives, forcing unnecessary investigations and highlighting a need for improved filtering options."
 

Pricing and Cost Advice

"The product is cheap."
"We have a yearly subscription, and the pricing is fair."
"The price is reasonable."
"We are satisfied with the pricing."
"Symantec Endpoint Detection and Response is expensive."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"The price is really high and it should be lower."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"Trend Micro's licensing is outsourced to third-party vendors, resulting in price variations depending on the vendor."
"The price for Trend Vision One is reasonable compared to Microsoft and Symantec."
"The pricing is fair and not on the higher side."
"It would be nice if it was a little bit cheaper, but I think it has a fair price. It is comparable to others in the market."
"I find it to be a cost-efficient platform."
"Trend Micro recently switched from a license-based pricing model to a credit system, which caused some initial frustration during my renewal."
"The pricing is fair compared to other solutions."
"Trend Micro solutions are very expensive compared to other solutions. Even though everything is in one console, each feature requires a separate license."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
University
8%
Educational Organization
29%
Computer Software Company
17%
Financial Services Firm
5%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What is your experience regarding pricing and costs for Trend Micro XDR?
Trend Vision One is cost-effective because it offers detailed reporting and environment control features.
What needs improvement with Trend Micro XDR?
Trend Micro could improve its support for non-third-party products and product integrations. Technical support in our region needs improvement.
 

Also Known As

No data available
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. Trend Vision One and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.