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Symantec Endpoint Detection and Response vs Trend Vision One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Symantec Endpoint Detection and Response enhances security, reduces incident response time, saves costs, and increases productivity through its automated features.
Sentiment score
6.1
Trend Vision One enhances security, reduces risks and costs, and improves efficiency, especially in email security and resource management.
Our company went through a ransomware event, and if Trend Vision One had not stopped it, that could've closed the company's doors.
Cyber Security Team/Governance, Risk, Compliance at a manufacturing company with 1,001-5,000 employees
The Managed Detect and Response Service allows security to be maintained internally without outsourcing, which significantly reduces expenses.
Head of IT Department at Gähler und Partner AG
Trend Vision One has improved our ROI by 30 percent.
Deputy General Manager at Tata Communications Ltd
 

Customer Service

Sentiment score
6.0
Symantec Endpoint Detection and Response's support is mixed, with effective local help but issues with outsourced assistance post-Broadcom acquisition.
Sentiment score
6.7
Trend Vision One's customer service is efficient yet inconsistent, with mixed user ratings and feedback on response times and communication.
It's not just about high-level support with the chatbot; rather, when an issue occurs, we have the experts on-site and ready to respond swiftly, which is crucial.
Chief Digital Officer at Samson Systems Group, Inc.
Trend Micro supported us throughout the transition from on-prem servers or other vendors, providing top-notch service at all times.
Endpoint Solutions Support at Compass Group
Support responds quickly, and together we’ve been able to solve all challenges in our day-to-day operations.
Head of Organization at ZEUS Informationstechnologie GmbH
 

Scalability Issues

Sentiment score
5.2
Symantec Endpoint Detection and Response is praised for scalability, global presence, and versatile deployment, despite some flexibility concerns.
Sentiment score
7.8
Trend Vision One offers scalable solutions, easy deployment, seamless expansion, adaptable licensing, and comprehensive integration to meet growing organizational needs.
I’d give scalability a 10 because nearly everything is integrated.
Works at Kreiskrankenhaus Grünstadt
Our growth over the past three years has never caused performance or expansion issues.
Head of Managed Services & IT Security at B.O.C.
I don't think I've encountered any issues with scalability; we're growing steadily, and I believe Trend Vision One can keep up with our demand.
Computer Technician at a wholesaler/distributor with 51-200 employees
 

Stability Issues

Sentiment score
6.2
Symantec EDR is mostly stable and reliable, with improved updates, minor bugs, and varying user ratings from seven to nine.
Sentiment score
8.0
Trend Vision One is highly praised for its stability and reliability in cloud environments, with minimal performance issues.
Trend Vision One works exactly as intended and has never hindered our operations, feeling more a collaborator than a roadblock.
Computer Technician at a wholesaler/distributor with 51-200 employees
Sometimes the CPU utilization is so high that the computer crashes or lags behind.
Security Engineer at a consultancy with 11-50 employees
The stability is very high.
Chief Digital Officer at Samson Systems Group, Inc.
 

Room For Improvement

Symantec EDR requires improvements in reporting, integration, user interface complexity, scalability, stability, support, and AI-driven analytics.
Trend Vision One needs improved reporting, streamlined processes, better support, more automation, and enhanced AI and SIEM integration.
Trend Vision One does not initially disclose to customers that they need to purchase additional licenses and pay more for integrations.
Senior Security Consultant at Rewterz
Consolidating case details into a single, more intuitive view would streamline investigations and save time.
Head of Infrastructure Services at Riza G
Trend Micro's DLP is busy and does not use OCR.
Cyber Security Senior Technical Consultant at a consultancy with 11-50 employees
 

Setup Cost

Symantec EDR pricing varies, influenced by deployment type and endpoints, with mixed user opinions on affordability and value.
Trend Vision One offers competitive pricing, shifting from subscription to credits-based, though transparency and flexibility could improve.
I find the credit model non-transparent—you can't always tell how many licenses apply to which product.
Head of Managed Services & IT Security at B.O.C.
I have seen others that are double or triple the price.
Cyber Security Team/Governance, Risk, Compliance at a manufacturing company with 1,001-5,000 employees
Customers who cannot afford CrowdStrike's pricing can easily opt for Trend Vision One.
Senior Security Consultant at Rewterz
 

Valuable Features

Symantec Endpoint Detection and Response provides comprehensive, scalable, and user-friendly security features with integration, automation, and effective threat protection.
Trend Vision One offers comprehensive security with high detection rates, centralized management, and ease of integration with third-party tools.
The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers.
Deputy General Manager at Tata Communications Ltd
The most critical feature of Vision One is that it gives us a single console for threat management.
Product Owner at a tech consulting company with 11-50 employees
Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification.
Systems Engineer at a tech services company with 11-50 employees
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
48th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Trend Vision One
Ranking in Endpoint Detection and Response (EDR)
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
95
Ranking in other categories
Network Detection and Response (NDR) (3rd), Extended Detection and Response (XDR) (2nd), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (3rd), AI Security (2nd)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.4% compared to the previous year. The mindshare of Trend Vision One is 2.1%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Trend Vision One2.1%
Symantec Endpoint Detection and Response0.6%
Other97.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
SemihDalkıran - PeerSpot reviewer
Cyber Security Senior Technical Consultant at a consultancy with 11-50 employees
Built faster threat response and improved visibility with real-time monitoring and flexible deployment
Trend Vision One allows us to monitor attacks in real time, which is a significant benefit. We can quickly see where the attack is coming from. Trend Vision One enables us to use different products with a flexible license. For example, if a customer is using endpoint security and wants to switch to another solution, they can instantly use a different Trend Micro product, such as email. Trend Vision One has helped to reduce the time to detect and respond to different threats, as it can respond to attacks very quickly. With playbook templates, in cases of recurring attacks, responses can be made quickly using predefined playbooks. Trend Vision One has helped to reduce noise from false positives. There have been false positives before, but it was due to the customer not telling us which app they were using. Best practice configurations must be applied properly to avoid such issues. Trend Vision One helps customers consolidate the use of security vendors and reduce silos by offering one platform for all product management.
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Top Industries

By visitors reading reviews
University
11%
Manufacturing Company
10%
Comms Service Provider
8%
Computer Software Company
8%
Computer Software Company
21%
Manufacturing Company
9%
Comms Service Provider
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise11
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What is your experience regarding pricing and costs for Trend Micro XDR?
Trend Vision One is not so expensive; it is very moderate.
What needs improvement with Trend Micro XDR?
Trend Vision One needs to work on its logging system as the logging systems are very complex, and they need to reform their logs in a more informative way.
 

Also Known As

No data available
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. Trend Vision One and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.