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Symantec Endpoint Detection and Response vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Detection and Response (EDR)
15th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (21st), Security Incident Response (1st), Ransomware Protection (4th)
 

Mindshare comparison

As of February 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, down from 0.5% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 2.0%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Matthew Weisler - PeerSpot reviewer
Great granularity for policies or applications without needing hash values
The solution is cloud based which makes it easy to use for remote devices or work-at-home situations. The solution supports full trust or signature-based approvals. You can get very granular and band out policies or applications without having to do hash values. You can band through the entire environment by execution of the name or desk IDXE. This can be achieved on the policy side because of the signature, IOC, or naming convention itself. This is very effective for pushing more blockage or removing threats across the board. The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation. This is useful for monitoring several different companies in a workspace or workbook-type format. For example, I report and send out mass emails from a clickable button in an Excel workbook. The APIs all exist for each client. I push out automatic endpoint monitoring and reports every single day at a particular time, with a simple clickable button that serves as a scheduled task for fifty clients.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The solution does its job with no issues."
"The Detection vulnerability is very effective."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The interface is quite easy to use."
"The solution is scalable."
"The solution does all that we expect it to do."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The product is pretty strong in terms of security and their features are very good in that respect."
"The product enables device controls, helping us protect the devices and prevent data leakages."
"Carbon Black Cb Defense has a nice component called Alert Triage. It contains full details of the process execution "kill chain" and "go live" for immediate remediation."
"I found the offline scanning to be particularly useful."
"The most valuable feature of the solution stems from the support it provides."
"It has the best live response feature."
"The tool is pretty stable."
"I like the historical features, interface, and integration."
 

Cons

"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"Its UI could be more user-friendly."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"The network forensics feature could be improved."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"A significant deterioration in customer support."
"I would like to see better scanning capabilities."
"I would personally give the tech support a rating of seven out of ten."
"It is difficult to extract reports for ongoing scans"
"In the next release, it would help if we can get better control over containers."
"The product's stability could be improved."
"In the past, we've seen some stability issues in the latest version releases. We tend to hang back one version just to make sure issues are fully resolved to avoid user disruption."
"Carbon Black CB Defense has helped improve my organization by allowing us to have better data so that we can do correlation and get visibility into the alerts."
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
"Performing a malware scan usually takes a lot of time, more than 24 hours."
 

Pricing and Cost Advice

"The price is reasonable."
"Symantec Endpoint Detection and Response is expensive."
"We pay around $100,000 for 5000 licenses every year."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"We have a yearly subscription, and the pricing is fair."
"We are satisfied with the pricing."
"The product is cheap."
"The price is really high and it should be lower."
"The platform is expensive."
"This is a really expensive product and we pay licensing fees on a yearly basis."
"The product’s price is less expensive than other vendors."
"The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
"The pricing [is] more or less the same as other similar solutions."
"Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
"It's reasonable in price"
"I am not really involved in the pricing of this product. But, from my understanding, it is OK for us."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
8%
University
7%
Computer Software Company
15%
Financial Services Firm
10%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

No data available
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Information Not Available
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. VMware Carbon Black Endpoint and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.