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Symantec Endpoint Detection and Response vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Number of Reviews
30
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Detection and Response (EDR)
15th
Average Rating
7.8
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (18th), Security Incident Response (1st), Ransomware Protection (4th)
 

Mindshare comparison

As of November 2024, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, down from 0.5% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 2.8%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Mar 12, 2024
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Durai  Singh - PeerSpot reviewer
Oct 25, 2023
The solution is expensive, support is poor, and it takes time to understand the product
Customers want solutions that provide endpoint detection and response. The traditional antivirus solutions and the market trend are changing. Customers are asking for the latest technologies. Carbon Black has very good market strategies. We do the marketing activities and promote the product to the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"I have had absolutely no problem with using this solution, it really works well."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"It is mostly used for malware detection and antivirus purposes."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The solution does all that we expect it to do."
"The interface is quite easy to use."
"The Detection vulnerability is very effective."
"The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great."
"The product allows us to focus on endpoint and antivirus protection."
"I like its reporting."
"I found the offline scanning to be particularly useful."
"We can access computers remotely if we need to."
"I like its protection very much. It protects and allows us to lock the environment pretty tightly. Nothing that is not approved through Carbon Black can run in the environment. There is no default. Everything goes through Carbon Black Protect, and everything has to be first approved. Every software is considered to be guilty before prove innocent."
"The data analysis is the most valuable because of the whitelist database. It is different than standard IDS solutions."
"The initial setup is pretty straightforward."
 

Cons

"The interface is very complicated."
"A significant deterioration in customer support."
"The network forensics feature could be improved."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"The solution can always be more stable and more secure."
"The product doesn’t offer MDM functionality under its current licensing model."
"When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."
"There is room for improvement in the support and service team."
"Occasionally, we'll have issues with the latest version and they'll basically tell us that they will improve it in the next iteration. They need to work on their version release quality."
"It is difficult to extract reports for ongoing scans"
"The endpoint machines need improvement."
"It would be a better solution if Carbon Black Cb Defense had an on-promise solution and a virus auto delete or quarantine."
"Adding an application and a device control feature would be a great help for this solution."
"The solution would be more effective if there was a way to block automatically based on behavior."
 

Pricing and Cost Advice

"It is an expensive solution."
"We have a yearly subscription, and the pricing is fair."
"Symantec Endpoint Detection and Response is expensive."
"The price is really high and it should be lower."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"The price is okay, but it really depends on the customer's requirements."
"We are satisfied with the pricing."
"We pay around $100,000 for 5000 licenses every year."
"Price-wise, VMware Carbon Black Endpoint is a highly-priced solution. Regarding the licensing cost of the solution, one needs to opt for an annual subscription."
"The license is annual. It's a standard license."
"Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
"Overall, it was cost-effective too."
"The pricing is very high."
"The product is quite reasonable."
"The product’s price is less expensive than other vendors."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Retailer
11%
Manufacturing Company
10%
Computer Software Company
15%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

No data available
Carbon Black CB Defense, Bit9, Confer
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. VMware Carbon Black Endpoint and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.