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Symantec Endpoint Detection and Response vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Detection and Response (EDR)
15th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (20th), Security Incident Response (1st), Ransomware Protection (4th)
 

Mindshare comparison

As of January 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.6% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 2.4%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Matthew Weisler - PeerSpot reviewer
Great granularity for policies or applications without needing hash values
The solution is cloud based which makes it easy to use for remote devices or work-at-home situations. The solution supports full trust or signature-based approvals. You can get very granular and band out policies or applications without having to do hash values. You can band through the entire environment by execution of the name or desk IDXE. This can be achieved on the policy side because of the signature, IOC, or naming convention itself. This is very effective for pushing more blockage or removing threats across the board. The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation. This is useful for monitoring several different companies in a workspace or workbook-type format. For example, I report and send out mass emails from a clickable button in an Excel workbook. The APIs all exist for each client. I push out automatic endpoint monitoring and reports every single day at a particular time, with a simple clickable button that serves as a scheduled task for fifty clients.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Symantec EDR's device control and USB security features."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The solution does all that we expect it to do."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The most valuable features are that it is easy to connect and global settings are good."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"The solution has a library where we can have multiple threat intels onboarded. We just have to subscribe to a particular site intel and they'll provide us with all of the truncated details so that we can create IOCs and alerts on the basis of those IOCs."
"There's lots of very useful documentation online to help troubleshoot and learn about the product."
"The EDR and reports were helpful in improving our organization."
"The most valuable asset is the time-lining capability for any breach activity."
"Technical support is excellent."
"The best feature of this solution is that we have a live response, which is really tailored to our needs."
"The initial setup is very easy."
"The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great."
 

Cons

"Technical support is not as good as we expect, and resolving problems should be more timely."
"The interface is very complicated."
"Its UI could be more user-friendly."
"It would be beneficial to have more integration and compatibility with other platforms."
"The solution can always be more stable and more secure."
"A significant deterioration in customer support."
"I would like to see better scanning capabilities."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"The directions for Splunk are spot on, but it is difficult to find anything on integration with AlienVault,"
"The UI interface needs improvement. The management needs further work in future versions."
"In the next release, it would help if we can get better control over containers."
"The EDR portion could be better. I'm not a big fan, but it works."
"The pricing could be more reasonable."
"Its compatibility can be improved. It did crash a server during deployment, which is not something that I want to happen. Its deployment should also be easier. The whole deployment cycle needs to be simplified. It is an enterprise solution, and to set it up right now, you have to be an expert."
"In my company, we face issues sometimes when there is a need to write custom rules or we want to write for some rules that are different from the standard rules provided by the solution."
"Performing a malware scan usually takes a lot of time, more than 24 hours."
 

Pricing and Cost Advice

"It is an expensive solution."
"We have a yearly subscription, and the pricing is fair."
"We pay around $100,000 for 5000 licenses every year."
"Symantec Endpoint Detection and Response is expensive."
"It's a yearly subscription."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"The price is really high and it should be lower."
"The price is okay, but it really depends on the customer's requirements."
"The pricing [is] more or less the same as other similar solutions."
"The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
"The pricing is annually based and operates through another department than mine."
"Overall, it was cost-effective too."
"The license is annual. It's a standard license."
"The product’s price is less expensive than other vendors."
"Price-wise, VMware Carbon Black Endpoint is a highly-priced solution. Regarding the licensing cost of the solution, one needs to opt for an annual subscription."
"Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
University
8%
Computer Software Company
15%
Financial Services Firm
10%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

No data available
Carbon Black CB Defense, Bit9, Confer
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. VMware Carbon Black Endpoint and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.