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SentinelOne Singularity Complete vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
197
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of SentinelOne Singularity Complete is 5.7%, down from 8.2% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We find the solution to be scalable."
"I like Singularity's rollback features, threat-hunting, and Ranger Insights. The Ranger feature scans the network and provides visibility into all the unsecured assets."
"The tool's most valuable feature is Vigilance Respond Pro monitoring. You don't have to have a dedicated SOC and worry about staffing."
"The platform is user-friendly, easy to administer, and aligns well with GDPR requirements, which is crucial for us."
"I was extremely happy with their technical staff. The solution's tech support is top-notch. They have some really good engineers on their team."
"The tool's most valuable feature is EDR."
"The 365 management and analytics from the cloud is another great feature."
"The most valuable features of SentinelOne Singularity Complete are machine learning because it saves us time, device control for data privacy, and the token."
"The solution has great blocking features."
"The solution is scalable."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"It is very simple to use."
"The interface is quite easy to use."
"The pricing is good."
 

Cons

"We did use the Ranger functionality. However, there was some scanning going on and it caused a lot of noise, so we had to disable it."
"SentinelOne needs to provide more documentation for administrators and analytics."
"One area of SentinelOne that definitely has room for improvement is the reporting. The canned reports are clunky and we haven't been able to pull a lot of good information directly from them."
"The ease of use can be better in Deep Visibility. It is not always the easiest. If I have not been in there in the Deep Visibility module for a long time, I do not always find it that easy to use. I tend to go and have to consult the help quite often if I have not been in there a long time."
"The solution needs better reporting on new threats and malware. The reporting is present, but I can't find the information easily."
"There is not much flexibility in terms of policy fine-tuning. We can turn it off or turn it on, but, there's nothing much else to do. Everything is predefined. It's good in a way, but you don't get much flexibility if you want to do something particular."
"Deployment strategy for large organizations that do not use active directory (AD)."
"I really haven't done enough to really see any improvements."
"The GUI could be better."
"They do need to minimize the number of agents installed on a server."
"Reporting is a major issue, as it is not user friendly."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"The solution needs to provide better integration."
"One potential area for improvement in Symantec EDR is the reporting engine."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
 

Pricing and Cost Advice

"We are on a subscription model by choice. Therefore, we are paying a premium for the flexibility. We would have huge cost savings if we committed to a three-year buy-in. So, it's more expensive than the other solutions that we were looking at, but we have the flexibility of a subscription model. I think the pricing is fair. For example, if we had a three-year tie-in SentinelOne versus Cylance or one of the others, there is not that much difference in pricing. There might be a few euro or dollars here and there, but it's negligible."
"The pricing is reasonable."
"I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better."
"It is expensive. There is no doubt about it. If one of the functions does not work, it becomes very difficult for any CIO to justify the cost."
"SentinelOne can cost approximately $70 per device."
"The license is per user."
"SentinelOne Singularity Complete is expensive compared to Microsoft but not Sophos."
"Its price can be lower because I'm seeing competition from another vendor who beats it on commercials."
"The price is really high and it should be lower."
"We pay around $100,000 for 5000 licenses every year."
"We have a yearly subscription, and the pricing is fair."
"The price is reasonable."
"Symantec Endpoint Detection and Response is expensive."
"The product is cheap."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"We are satisfied with the pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Also Known As

Sentinel Labs, SentinelOne Singularity
No data available
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Information Not Available
Find out what your peers are saying about SentinelOne Singularity Complete vs. Symantec Endpoint Detection and Response and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.