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Bitdefender GravityZone EDR vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
61
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.7%, down from 3.1% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Useful for the day-to-day analysis of the security infrastructure."
"We like the dashboard, the console, the reporting. It's very easy to deploy."
"Bitdefender GravityZone EDR needs to be more stable."
"The product is stable. It has a small footprint, but it does a lot of heavy lifting."
"The performance is great."
"Great protection against malware, ransomware, and any other forms of malicious software."
"The advanced direct control on offer is excellent."
"It efficiently investigates security incidents."
"The solution is stable."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"It is mostly used for malware detection and antivirus purposes."
"The solution has great blocking features."
"The setup is quite easy."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The pricing is pretty reasonable."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
 

Cons

"We would like to see password management integrated into the solution because I don't like having a third-party password management system."
"I would like to see the capability for remote installation added, in particular for servers."
"They were working on the encryption management for laptops, and if they complete it then it would be helpful."
"Bitdefender GravityZone EDR doesn't have an official office in Saudi Arabia, which is important if the vendor wants to gain or be closer to their customers."
"They should improve the solution's patch management feature."
"Policy customization and deployment need a little bit of improvement. The push policies, the first line, and all those things."
"The stability must be improved."
"There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"A significant deterioration in customer support."
"The GUI could be better."
"The solution needs to provide better integration."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"It would be beneficial to have more integration and compatibility with other platforms."
"Reporting is a major issue, as it is not user friendly."
 

Pricing and Cost Advice

"If you look at the solution's price point, it's actually low market value, especially in comparison to other ones."
"When I first started using this solution I was paying $80 annually. I did not pay any additional fees. There are other solutions that are cheaper on the market."
"Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines."
"The solution is affordable."
"Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors."
"There are different packages available that vary in terms of licensing fees."
"Each endpoint device we purchased came with its own license."
"The price is per license per endpoint. The price is different for everyone, but we find the price is cheap for us."
"The price is okay, but it really depends on the customer's requirements."
"We have a yearly subscription, and the pricing is fair."
"We pay around $100,000 for 5000 licenses every year."
"The price is reasonable."
"Symantec Endpoint Detection and Response is expensive."
"The product is cheap."
"It's a yearly subscription."
"It is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Manufacturing Company
6%
Government
6%
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
No data available
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Symantec Endpoint Detection and Response and other solutions. Updated: January 2025.
841,004 professionals have used our research since 2012.