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Bitdefender GravityZone EDR vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
61
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.7%, down from 3.2% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to deploy."
"It efficiently investigates security incidents."
"We have had no issues with the support and consider it to be good, even when it comes to accredited resellers."
"The most valuable feature of the solution is that it is easy to use and simple, meaning it's not much complicated."
"With Bitdefender GravityZone Ultra, we don't have to worry about our endpoints or attacks. Our security has become stronger. This has been a reliable solution for our company."
"It is easy to scale and it is suitable for organizations from small businesses to enterprise."
"The nice thing about Bitdefender is that it has modules and layers that you can add as the requirement becomes more sophisticated and dangerous or threatening."
"GravityZone can be controlled from the cloud."
"The pricing is good."
"The most valuable features are that it is easy to connect and global settings are good."
"The solution can scale well."
"The Detection vulnerability is very effective."
"The solution does all that we expect it to do."
"The most valuable features of the solution are that it is easy to use and has good support."
"It is very simple to use."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
 

Cons

"In terms of improvement of the solution, it could have better features. For example, having a firewall within. This way we would only need one solution."
"Other solutions are cheaper than GravityZone."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"Using this product requires quite a bit of training, which is hard to get."
"The on-premises setup for Bitdefender sometimes faces issues with connectivity. Management of Windows Defender is a bit easier compared to Bitdefender."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"They were working on the encryption management for laptops, and if they complete it then it would be helpful."
"The interface is very complicated."
"It would be nice to see more granular timeline analysis."
"A significant deterioration in customer support."
"Reporting is a major issue, as it is not user friendly."
"They need to improve their cloud presence."
"They do need to minimize the number of agents installed on a server."
"The GUI could be better."
"One potential area for improvement in Symantec EDR is the reporting engine."
 

Pricing and Cost Advice

"When I first started using this solution I was paying $80 annually. I did not pay any additional fees. There are other solutions that are cheaper on the market."
"The licensing cost has been manageable for our small team."
"The solution is affordable."
"Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors."
"The product has a reasonable price."
"We need to pay for a yearly license for the solution."
"It has a suitable price for every company and organization."
"Each endpoint device we purchased came with its own license."
"We are satisfied with the pricing."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"Of late, because of the Broadcom purchase, its price has been increasing."
"The price is reasonable."
"The price is okay, but it really depends on the customer's requirements."
"We pay around $100,000 for 5000 licenses every year."
"It is an expensive solution."
"Symantec Endpoint Detection and Response is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Government
6%
Hospitality Company
5%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
No data available
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Symantec Endpoint Detection and Response and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.