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Intercept X Endpoint vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Endpoint Protection Platform (EPP) (7th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Intercept X Endpoint is 2.4%, down from 7.2% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer."
"It is stable and has a good price. I find it very good."
"The most valuable features are ease of use and the GUI."
"After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works."
"The performance is good."
"The key factor that attracted me to Sophos Intercept X was the multi-platform. I have multiple clients that have mixed environments of Mac and Windows. I am able to deliver a standard solution, regardless of the platform."
"It is stable."
"I appreciate the ability to use the latest endpoint protection features in case of an infection or cyber threat. This is especially true when using the product with a Sophos firewall solution, like the XG series. They collaborate effectively in the event of a cyber threat."
"The setup is quite easy."
"The solution does its job with no issues."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The solution can scale well."
"It is very simple to use."
"The solution does all that we expect it to do."
"The security is good."
"In Symantec, we have found that the most important feature is Application and Device Control."
 

Cons

"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"This product does not handle USB drives well."
"The problem is that if you have a lot of different components going on, each managed under a different umbrella, then you're going to be spending a lot of time hopping back and forth between the different components to see, "Well, I got hit here. What did my firewall see? I got hit in the firewall, the firewall says it allowed that attack in, did it land on anything to compromise any of my endpoints?""
"It would be a value-add if they can include integration with other technologies or solutions, like Fortinet, Blue Coat, etc."
"The tool should be made compatible with Linux and Microsoft operating systems."
"Through Sophos Central I would like to see the ability to zero in and produce a report about the challenges being faced by a particular machine and user, to know if a virus is appearing only on that specific machine or also on others."
"The cloud management console could be a little more user-friendly."
"The solution is expensive, and it could be made cheaper."
"The solution needs to provide better integration."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"Reporting is a major issue, as it is not user friendly."
"The interface has many issues."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"I would like to see better scanning capabilities."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"One potential area for improvement in Symantec EDR is the reporting engine."
 

Pricing and Cost Advice

"Licensing is based on the number of users. They give a discount for editors who are considered as important members. From what I know, Sophos products are not expensive. If you have a license extension, you just need to contact the editor or partner to change the mode of licensing or extend the license to cover more people."
"The pricing is average for software like this, but you can purchase additional services if you wish."
"The solution offers both a three-year license and an annual license. I would rate the product's pricing a one out of ten."
"As I am not responsible for paying the bills I cannot comment on the pricing."
"There is a license required to use this solution."
"The price of this solution is a little high compared to competitors because they do not have a proper pricing structure."
"On a per-user basis, my company has to pay a certain amount of money."
"Its price is reasonable."
"It's a yearly subscription."
"We are satisfied with the pricing."
"We pay around $100,000 for 5000 licenses every year."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"It is an expensive solution."
"Symantec Endpoint Detection and Response is expensive."
"The price is okay, but it really depends on the customer's requirements."
"The more devices we have the more expensive it becomes, which is where the challenge is."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
6%
Financial Services Firm
6%
Government
6%
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Also Known As

Sophos Intercept X
No data available
 

Overview

 

Sample Customers

Flexible Systems
Information Not Available
Find out what your peers are saying about Intercept X Endpoint vs. Symantec Endpoint Detection and Response and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.