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Intercept X Endpoint vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (9th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (10th), Ransomware Protection (4th)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Intercept X Endpoint is 2.2%, down from 6.1% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Saad Qaiser - PeerSpot reviewer
Provides web protection and filtering and application and peripheral control
I recommend that Intercept X Endpoint should include a patch assessment feature. Various vendors offer virtual patching solutions, which could be a game-changer, especially for the financial sector where frequent service restarts are challenging. These solutions allow patching servers without the need for restarts. Incorporating these features into Intercept X Endpoint would enhance its effectiveness in securing endpoints and servers.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is scalable."
"The Managed Detection and Response service provided by Intercept X Endpoint is highly valuable. With a team of 600-700 individuals monitoring systems, they swiftly respond to attacks, either informing us to isolate or directly removing threats. This full MDR service is especially recommended for sectors like finance, where data security is critical. The deep learning technology within Intercept X Endpoint enhances our security posture by analyzing behaviors and algorithms to differentiate between legitimate users and threats, effectively preventing attacks on our network infrastructure."
"It is a practically maintenance free intelligent system that independently protects environments from malicious attacks."
"Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files."
"One of the best use cases involves synchronized security staff, which allows us to manage both the firewall and the anti-virus features from the cloud."
"Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities."
"We find all features valuable. It has zero-day protection, which is the most valuable feature of Intercept X. We have Intercept X with EDR. EDR is a very important feature. It gives an idea about the source of a particular attack. An administrator gets to know everything, which helps in understanding the things that need to be done or protected in the organization. Based on this information, an administrator can decide what needs to open or allowed in the network. Without EDR, Intercept X is like an antivirus, and the administrator won't get to know the things going on at the organizational level. I recommend purchasing an EDR solution for every organization."
"It is stable."
"I have had absolutely no problem with using this solution, it really works well."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"The setup is quite easy."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The security is good."
"IPS and the user interface are good features."
"The solution is scalable."
"Symantec Endpoint Detection and Response is stable."
 

Cons

"The EDR could be improved, and perhaps the User Interface."
"Deployment on cloud needs to be carried out manually."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"This product does not handle USB drives well."
"The security is good but the feature set is limited."
"We had some initial problems with our deployment, and they were more around uninstalling Sophos Basic and installing Sophos Intercept X. We had some challenges with some of the uninstallation scripts. They can improve the deployment of Sophos Intercept X when there is already an existing Sophos version. They can also provide more information in the form of best practices and lessons learned from previous findings. A knowledge base with this type of information would be helpful."
"The performance offered by the product needs improvement."
"The endpoint detection and response (EDR) technology has room for improvement because the information that it gives us to resolve our problems is poor nowadays."
"It would be beneficial to have more integration and compatibility with other platforms."
"The network forensics feature could be improved."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"The interface is very complicated."
"They need to improve their cloud presence."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"The solution needs to provide better integration."
 

Pricing and Cost Advice

"I find the pricing to be a little bit expensive, although it is acceptable, for now."
"There is a yearly payment to be made. For each client, it costs around 15 dollars. There are no additional costs besides the licensing price we pay to use the solution."
"We are happy with the pricing across all Sophos products."
"The solution offers both a three-year license and an annual license. I would rate the product's pricing a one out of ten."
"Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
"The price of Sophos Intercept X is expensive. The license is paid on an annual basis. There are extra features that can be added depending on the endpoints. The solution is priced twice as much as the Comodo solution."
"On a per-user basis, my company has to pay a certain amount of money."
"Compared to other solutions, such as CrowdStrike, we are most certainly happy with its pricing. We did a three year-business deal."
"We have a yearly subscription, and the pricing is fair."
"It's a yearly subscription."
"The product is cheap."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"The price is okay, but it really depends on the customer's requirements."
"It is an expensive solution."
"Symantec Endpoint Detection and Response is expensive."
"The price is really high and it should be lower."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
7%
Financial Services Firm
6%
Educational Organization
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Also Known As

Sophos Intercept X
No data available
 

Overview

 

Sample Customers

Flexible Systems
Information Not Available
Find out what your peers are saying about Intercept X Endpoint vs. Symantec Endpoint Detection and Response and other solutions. Updated: March 2025.
848,207 professionals have used our research since 2012.