Try our new research platform with insights from 80,000+ expert users

Sangfor Endpoint Secure vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
10.0
Sangfor Endpoint Secure customer service is efficient with 24/7 support but some recurring issues affect overall satisfaction.
Sentiment score
7.7
Symantec Endpoint Detection and Response customer service is inconsistent, with varying response times and expertise, especially since Broadcom's acquisition.
 

Room For Improvement

Sentiment score
4.5
Sangfor Endpoint Secure needs UI improvements, multi-manager support, backup options, better navigation, reporting, cloud support, VPN setup, and self-healing.
Sentiment score
3.6
Symantec EDR needs better reporting, simpler interface, improved deployment, stronger support, better scalability, affordability, and enhanced attack detection.
 

Scalability Issues

Sentiment score
9.0
Sangfor Endpoint Secure is highly scalable and flexible, effortlessly accommodating 200 to 2500 users with easy service additions and upgrades.
Sentiment score
7.3
Symantec Endpoint Detection and Response is highly scalable, praised for flexibility and suitability across varying company sizes and user bases.
 

Stability Issues

Sentiment score
3.9
Sangfor Endpoint Secure is reliable and performs well, though updates may cause minor issues, especially with mobile VPN software.
Sentiment score
8.8
Symantec Endpoint Detection and Response is stable, reliable, frequently updated, and scores highly despite minor past issues and rare corruption reports.
 

Valuable Features

Sentiment score
8.9
Sangfor Endpoint Secure provides end-to-end protection with AI detection, behavior analysis, honeypot feature, and integrates with next-gen firewalls.
Sentiment score
8.0
Symantec Endpoint Detection and Response offers strong detection, user-friendly interface, scalability, advanced threat protection, and effective integration with antivirus.
 

Categories and Ranking

Sangfor Endpoint Secure
Ranking in Endpoint Detection and Response (EDR)
22nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
25th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Detection and Response (EDR) category, the mindshare of Sangfor Endpoint Secure is 1.0%, up from 0.1% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Faiz Ul Mobin Khan - PeerSpot reviewer
With a straightforward setup phase in place, the tool ensures that its users get to experience a return on investment
An awful thing that happens in Sangfor Endpoint Secure is when I click on its different options every time. When I go to the product's main page and click on an option completely, another window pops out, which is annoying. Every navigation option in the tool has its own window that doesn't open within itself. Every time I click on any button for navigation purposes, it opens another tab. The aforementioned aspect of the tool is an area of concern where improvements are required. In the future, adding reporting functionalities to the tool would be a good idea. Currently, the tool lacks reporting functionalities.
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
816,562 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
12%
Computer Software Company
11%
Comms Service Provider
10%
Financial Services Firm
8%
Computer Software Company
15%
Financial Services Firm
13%
Retailer
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sangfor Endpoint Secure?
Sangfor Endpoint Secure has some good policy certificates.
What needs improvement with Sangfor Endpoint Secure?
The interface has too many buttons, making it cluttered. It would be better if it were a simplified version with fewer buttons and a more consolidated layout.
What is your primary use case for Sangfor Endpoint Secure?
Sangfor Endpoint Secure is easy to handle with its user-friendly interface. The four engines it utilizes for endpoint detection provide fewer false positives compared to other solutions. It is used...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Learn More

 

Overview

Find out what your peers are saying about Sangfor Endpoint Secure vs. Symantec Endpoint Detection and Response and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.