ControlUp vs NetApp Cloud Insights comparison

ControlUp and NetApp are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #37 with an average rating of 7.7, while NetApp is ranked #19 with an average rating of 8.5. ControlUp holds a 1.0% mindshare in IM, compared to NetApp’s 0.2% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

ControlUp

Read 11 ControlUp reviews

1,347 Views
907 Comparison Views

100% willing to recommend

NetApp Cloud Insights

Read 12 NetApp Cloud Insights reviews

907 Views
353 Comparison Views

100% willing to recommend

ControlUp

NetApp Cloud Insights

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Executive SummaryUpdated on Oct 9, 2024

ControlUp and NetApp Cloud Insights compete in the IT infrastructure monitoring and management category. ControlUp seems to have the upper hand in real-time performance tools and ROI, whereas NetApp Cloud Insights excels at infrastructure visibility and advanced analytics.

Features: ControlUp features endpoint monitoring with real-time performance tools, script-based automation to resolve issues, and security integration with Netscaler and Scoutbees. NetApp Cloud Insights offers superior visibility across infrastructures, proactive issue detection, and advanced analytics that integrate data from multiple sources.

Room for Improvement: ControlUp could enhance integration and network monitoring and improve its reporting features along with mobile alerts. NetApp Cloud Insights might benefit from a more intuitive reporting interface, a simpler pricing model, and improved first-level support services.

Ease of Deployment and Customer Service: ControlUp is deployed smoothly in various environments, with customer service known for its responsiveness and expertise, though initial responses could improve. NetApp Cloud Insights offers robust deployment with public cloud flexibility. However, its pricing complexity and first-level support require improvement, despite a generally prompt customer service experience.

Pricing and ROI: ControlUp offers competitive value with hidden charges noted, while its automation features provide significant ROI in workload downsizing. NetApp Cloud Insights, with its complex licensing, is affordable for its offerings, and its tiered pricing for management features supports ROI through resource optimization and infrastructure right-sizing.

To learn more, read our detailed ControlUp vs. NetApp Cloud Insights Report (Updated: March 2025).

Buyer's Guide

ControlUp vs. NetApp Cloud Insights

March 2025

Download the complete report

Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

37th

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (5th)

NetApp Cloud Insights

Ranking in IT Infrastructure Monitoring

19th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Migration (9th), Cloud Monitoring Software (17th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 1.0%, up from 0.9% compared to the previous year. The mindshare of NetApp Cloud Insights is 0.2%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Richasvi Tripathi

Solutions Developer at HCL Technologies

Used to monitor several devices, but most reports do not give information of all the devices

We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.

Read full review

Scott Lauters

Associate IT Director at Wolters Kluwer

It provides a single pane of glass, giving us visibility into the environment

All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters. The main issue we were looking to address was the lack of visibility across all the clusters in one single view. We're using Cloud Insight's Unified Manager. It has improved our ability to support and see the immediate status of the entire environment. If we have a critical incident, we can quickly see these issues and loop in monitoring teams and other teams. For example, if our app team thinks there are issues in the environment, we can quickly see if anything related to storage is part of the problem. It improved our organization by unifying all the various support teams. We all have the same view of what's happening in the environment. The dev team knows what storage is used or not, and we can quickly move on to other activities. Cloud Insights provides a single tool for containers and other cloud-based architectures, but we're not using some of those things, such as Kubernetes. We're primarily leveraging the monitoring and reporting. The solution does a great job of inventorying our resources. It allows us to put the tags on the devices. The process is fast. It also gives you the dependencies. I can dig down into all the related components. Cloud Insight's advanced analytics feature does a good job of highlighting the areas where there might be issues in the future.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."

"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."

"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

"ControlUp has an easy installation process."

"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."

"The script-based actions have allowed us to extend the core reporting capabilities."

"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

More ControlUp pros

"The solution is easy to deploy."

"The visibility and assistance with security vulnerabilities are valuable."

"NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job."

"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."

"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."

"The solution is 98 percent stable."

"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."

"Cloud Insights' best features are visibility and the connector to move the workloads."

More NetApp Cloud Insights pros

Cons

"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

"Most reports give information about the top 100 devices, but not all of the devices."

"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."

"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

"It can be improved by including script-based scheduling."

"The graphical user interface needs to be improved from version to version."

"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

More ControlUp cons

"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."

"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."

"The support is not very quick."

"The first level of NetApp's technical support could be improved."

"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."

"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."

"Cloud Insights could offer more detail when we drill down into the Azure environment."

"The IP-based monitoring could be added in a future release."

More NetApp Cloud Insights cons

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"Based on my experience, ControlUp is not that expensive."

"The solution is expensive."

"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."

"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."

"The solution's pricing is based on the device you purchase and includes support services."

"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."

"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

13%

Healthcare Company

12%

Manufacturing Company

32%

Computer Software Company

17%

Financial Services Firm

10%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.

See all answers

What needs improvement with ControlUp Real-time?

See all answers

What is your primary use case for ControlUp Real-time?

We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If som...

See all answers

What do you like most about NetApp Cloud Insights?

NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should req...

See all answers

What is your experience regarding pricing and costs for NetApp Cloud Insights?

The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about t...

See all answers

What needs improvement with NetApp Cloud Insights?

Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. T...

See all answers

Comparisons

Nexthink vs ControlUp

Compared 27% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 21% of the time

eG Enterprise vs ControlUp

Compared 9% of the time

Liquidware Stratusphere UX vs ControlUp

Compared 8% of the time

SysTrack vs ControlUp

Compared 7% of the time

More ControlUp Competitors

Dell CloudIQ vs NetApp Cloud Insights

Compared 62% of the time

Datadog vs NetApp Cloud Insights

Compared 38% of the time

More NetApp Cloud Insights Competitors

Product Reports

Buyer's Guide

ControlUp

April 2025

Download ControlUp product report

Buyer's Guide

NetApp Cloud Insights

March 2025

Download NetApp Cloud Insights product report

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

ControlUp

NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

NetApp

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

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Buyer's Guide

ControlUp vs. NetApp Cloud Insights

March 2025

Free Report: ControlUp vs. NetApp Cloud Insights

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