Cross-Enterprise Application Performance Management vs Datadog comparison

Cross-Enterprise Applicatio...

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Executive SummaryUpdated on Apr 6, 2025

Datadog and Cross-Enterprise Application Performance Management compete in the monitoring solutions category. While Datadog shows positive aspects in pricing and support, Cross-Enterprise Application Performance Management stands out with its superior feature set.

Features: Datadog is known for its powerful integrations, customizable dashboards, and real-time analytics. Cross-Enterprise Application Performance Management offers advanced transaction tracing, automated root cause analysis, and comprehensive support for diverse environments, providing deeper insights into complex application landscapes.

Ease of Deployment and Customer Service: Datadog offers a straightforward deployment model and efficient support services, allowing for quick setup and resolution of issues. Cross-Enterprise Application Performance Management has a more complex deployment process but provides personalized customer service to address these complexities.

Pricing and ROI: Datadog presents a flexible pricing structure, enabling clients to optimize costs and showcases strong ROI through its analytics. Cross-Enterprise Application Performance Management, despite a higher initial cost, justifies this with its extensive features and long-term management benefits for diverse application infrastructures.

To learn more, read our detailed Cross-Enterprise Application Performance Management vs. Datadog Report (Updated: April 2025).

Cross-Enterprise Application Performance Management vs. Datadog

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cross-Enterprise Applicatio...

Ranking in Application Performance Monitoring (APM) and Observability

49th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Datadog

Ranking in Application Performance Monitoring (APM) and Observability

1st

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

188

Ranking in other categories

Network Monitoring Software (3rd), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.0%, down from 0.0% compared to the previous year. The mindshare of Datadog is 8.8%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mohammed Shahpoup

Senior Deputy Manager, ITSM Architect at ICT Misr

Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly

My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

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Kevin Palmer

DevOps/Security Principal at Raken

Useful log aggregation and management with helpful metrics aggregation

Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support and documentation are quite good."

"All solutions from Broadcom are very easy to install."

"The management of SLOs and their related burn-rate monitors have allowed us to onboard teams to on-call fast."

"It has enhanced the performance of my team."

"We can handle debugging and find out why things are breaking in our applications."

"The application performance monitoring is pretty good."

"Flame graphs are pretty useful for understanding how GraphQL resolves our federated queries when it comes to identifying slow points in our requests. In our microservice environment with 170 services."

"The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit."

"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."

"The solution's SaaS model is easy to manage and works well in single- or multi-cloud environments."

More Datadog pros

Cons

"They lack support and presence in Egypt."

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."

"Could be a little more user friendly."

"It is very difficult to make the solutions fit perfectly for large organizations, especially in terms of high cardinality objects and multi-tenancy, where the data needs to be rolled up to a summarized level while maintaining its individual data granularity and identifiers."

"I'm not sure if Datadog can monitor K8s deployments in real-time. For instance, being able to see a deployment step by step visually. This would be helpful if there were any incidents during the deployment."

"Datadog's roadmap can be a bit unpredictable at times."

"Ingesting data from various sources to monitor the log metrics of the system can always improve so that, if something goes wrong, the right teams are alerted."

"While I like the ease of use, when compared with Tenable Nessus they could still improve their usability."

"The product needs a better Datadog agent installation."

"I've found that the documentation is lacking in certain regards."

More Datadog cons

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."

"The solution's pricing depends on project volume."

"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."

"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."

"The solution is fairly priced but history and log storage can get costly depending on your needs."

"It didn't scale well from the cost perspective. We had a custom package deal."

"It has a module-based pricing model."

"The cost is high and this can be justified if the scale of the environment is big."

"Licensing is based on the retention period of logs and metrics."

More Datadog pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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848,253 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

33%

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?

I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...

What needs improvement with Cross-Enterprise Application Performance Management?

What is your primary use case for Cross-Enterprise Application Performance Management?

At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?

With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...

Which would you choose - Datadog or Dynatrace?

Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...

Splunk Enterprise Security vs Datadog

Comparisons

No data available

Dynatrace vs Datadog

Compared 13% of the time

Azure Monitor vs Datadog

Compared 11% of the time

AWS X-Ray vs Datadog

Compared 5% of the time

New Relic vs Datadog

Compared 5% of the time

Compared 4% of the time

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Product Reports

Application Performance Monitoring (APM) and Observability

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Cross-Enterprise Application Performance Management report

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Also Known As

CA Cross-Enterprise Application Performance Management

No data available

Overview

CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.

Broadcom

Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.

Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.

What are the key features of Datadog?

Graphs and Dashboards: Visualizes servers and infrastructure with customizable views.
Metrics: Offers deep insights into system performance and user behavior.
Log Management: Provides powerful analytics for logs and seamless log aggregation.
Unified Tagging: Facilitates organization and retrieval of metrics and logs.
APM and RUM: Enables application performance monitoring and real user monitoring for comprehensive insights.
Synthetic Testing: Allows the simulation of user interactions to test application performance.

What benefits and ROI should users look for in reviews?

System Reliability: Helps ensure uptime and performance across cloud environments.
Proactive Issue Resolution: Assists in identifying and resolving issues before they impact users.
Operational Efficiency: Streamlines monitoring and log management tasks.
Flexible Integrations: Adapts to various cloud services and infrastructure setups.
Real-Time Alerts: Provides timely notifications to address problems swiftly.

Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.

Sample Customers

NIIT Technologies, Cetip Safeguards

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's

Cross-Enterprise Application Performance Management vs. Datadog