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CrossBrowserTesting vs OpenText UFT Digital Lab comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
28th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
OpenText UFT Digital Lab
Ranking in Functional Testing Tools
18th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Mobile App Testing Tools (5th)
 

Mindshare comparison

As of April 2025, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 0.7%, down from 1.1% compared to the previous year. The mindshare of OpenText UFT Digital Lab is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Michael Hutchison - PeerSpot reviewer
Static screenshots are the feature most often used, because they are a simple method of detecting problems
The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default. Every time, I have to select the full screen, then restart its captures, which seems a waste of time and energy. This is, admittedly, a minor complaint.
Robinson Caiado - PeerSpot reviewer
Automates mobile solutions while boosting productivity and fostering innovation
It allows multiple devices to be used and gives flexibility in adding devices when a project is needed. Most of the time, I have several devices where it is predefined. We can use it, but sometimes, we must scale it in a particular situation. It's very flexible. It is very important because we can use a different approach to software testing, for example, to find a way to execute UFT software testing with only one execution. This reproduces all the platforms that we need.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Selenium Grid allows testing multiple platforms to insure functionality for most users."
"The ability to choose from many devices is the best feature."
"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."
"I must acknowledge that the customer support has been A++ when I have run into problems."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"The most valuable feature of this solution is virtualization."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
"It is a complete solution for mobile application testing."
"The product is easy to use."
"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."
 

Cons

"I have had quite a few issues trying to use a virtual machine to test our application on."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"The "Getting Started" documentation for Selenium testing could be improved."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"Elements of 'real' mobile/tablet testing could be sped up."
"The product's object detection method needs to be improved since it can help testers do perfect testing."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."
"The documentation and user interface both need improvement."
"I would like to see more integration with automation tools."
"They should introduce a pay-per-use subscription model."
 

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
"The product could be more affordable."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
20%
Government
12%
Real Estate/Law Firm
7%
Financial Services Firm
22%
Computer Software Company
21%
Non Profit
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Micro Focus UFT Mobile?
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
What needs improvement with Micro Focus UFT Mobile?
Sometimes, it's challenging to have relations with OpenText support.
What is your primary use case for Micro Focus UFT Mobile?
We use it in financial services companies to automate mobile solutions and applications.
 

Also Known As

No data available
Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Find out what your peers are saying about CrossBrowserTesting vs. OpenText UFT Digital Lab and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.