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CrowdStrike Falcon Complete MDR vs Cybereason Managed Detection & Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
Cybereason Managed Detectio...
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 14.1%, down from 15.3% compared to the previous year. The mindshare of Cybereason Managed Detection & Response is 0.2%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Peter Nowak - PeerSpot reviewer
Quick response and reliable restoration enhance security operations
If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well."
"Two of the most valuable features of CrowdStrike Falcon Complete are the remote terminal and unlimited IoCs."
"It works as a security device and provides an extra layer of security to our devices and computers."
"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."
"Crowdstrike has better support than Carbon Black."
"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."
"The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations."
"The stability is great for CrowdStrike Falcon Complete."
"The quick reaction and the ability to restore the state before within a short time are significant."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"Automated information on zero-day threats is provided without us needing to ask."
"The quick reaction and the ability to restore the state before within a short time are significant."
 

Cons

"When you enable a particular feature, it takes a long time, from 15 to 30 minutes, to implement in enterprise environments. This can be improved."
"They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure."
"The reporting could be better. It's not as good as it could be."
"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."
"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."
"It has a lot of false positives, which can be an issue, but you can verify these false positives."
"All of our customers complain about the reporting and say that it is very poor."
"The licensing is a bit complex."
"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
"If the language barrier was addressed, it would lower the barrier for a number of German customers."
 

Pricing and Cost Advice

"It is not cheap, and it is not overpriced. It positions itself in the upper half of pricing in the market. You can find a product that claims to do the same and is super cheap, but it'll be not at all good. You can find something that says it does everything in the world, and it is the best thing since sliced bread, but it would be incredibly expensive. Falcon Complete is neither of those. It is always best to go somewhere in the middle, but it is not in the middle. It is in the upper half. So, it is by no means cheap, but it is worth it. Its pricing is well fixed. Given what you get in return, you wouldn't feel bad paying for it. They have a great licensing model. You can add extra bells and whistles if you want. There is that ability to reduce the price by turning off certain features if you wish."
"The price of this solution is expensive compared to others solutions."
"The licensing cost for CrowdStrike Falcon Complete is fair, and I would give it a five out of five. You have to pay per device/user."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"CrowdStrike Falcon Complete is expensive."
"Pricing is reasonable."
"CrowdStrike has a reasonable price."
"This product is one of the more expensive ones on the market."
"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
8%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
What do you like most about Cybereason Managed Detection & Response?
The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue.
What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
What needs improvement with Cybereason Managed Detection & Response?
The interface, particularly the dashboard we use for looking at alerts, could be improved. The ease of use of the dashboard and accessing security reports needs enhancement.
 

Also Known As

Falcon Complete
Cybereason MDR
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Cybereason Managed Detection & Response and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.