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CrowdStrike Falcon Complete MDR vs Cybereason Managed Detection & Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
Cybereason Managed Detectio...
Ranking in Managed Detection and Response (MDR)
22nd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 5.4%, down from 12.6% compared to the previous year. The mindshare of Cybereason Managed Detection & Response is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR5.4%
Cybereason Managed Detection & Response0.9%
Other93.7%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
Peter Nowak - PeerSpot reviewer
Business Development Manager for Cybereason at Bechtle
Quick response and reliable restoration enhance security operations
If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CrowdStrike is actually probably the most well-rounded endpoint platform."
"CrowdStrike gives a proper security block."
"Technical support is helpful."
"I have found AI technology most valuable in the solution."
"We've seen a tremendous improvement since implementing CrowdStrike Falcon. In the past few years, we were exposed to 30 different attacks, but now our environment is completely monitored, and everything is detected. It catches threats and attacks before they occur."
"Its machine learning and AI features are good, and the real-time updates that it gets with respect to threats are very good."
"The initial setup was easy."
"The continuous improvement in detections and response times is valuable. They are more focused on threats that come from the cloud, not only that we see."
"The quick reaction and the ability to restore the state before within a short time are significant."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"Automated information on zero-day threats is provided without us needing to ask."
 

Cons

"We have also been using Cisco AMP for Endpoints for three years. We have received multiple detections in Cisco AMP for Endpoints, and we had to take some actions, whereas CrowdStrike has not detected anything critical since it has been implemented. Most of the incidents that it has detected are false positives. They should work on the false-positive issue. When it is implemented throughout the organization, it gets very difficult to check each false positive and investigate what is correct and what is not correct. It requires technical and manual intervention."
"We find CrowdStrike Falcon Complete to have a steeper learning curve when it is deployed in certain industries such as finance and retail."
"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."
"They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure."
"The reporting for this solution could be improved."
"I have found customer support to be fairly good but it could be quicker."
"CrowdStrike Falcon Complete could improve the threat visibility and have remediated vulnerabilities that they find."
"The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed."
"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
 

Pricing and Cost Advice

"We have a yearly license, and it could be cheaper."
"The licenses are sold per user."
"There is a standard license to use CrowdStrike Falcon Complete."
"There is a license needed to use the solution. The price of the solution is fair."
"It is not cheap, and it is not overpriced. It positions itself in the upper half of pricing in the market. You can find a product that claims to do the same and is super cheap, but it'll be not at all good. You can find something that says it does everything in the world, and it is the best thing since sliced bread, but it would be incredibly expensive. Falcon Complete is neither of those. It is always best to go somewhere in the middle, but it is not in the middle. It is in the upper half. So, it is by no means cheap, but it is worth it. Its pricing is well fixed. Given what you get in return, you wouldn't feel bad paying for it. They have a great licensing model. You can add extra bells and whistles if you want. There is that ability to reduce the price by turning off certain features if you wish."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"Falcon Complete isn't too pricy."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
7%
Computer Software Company
7%
Outsourcing Company
14%
Performing Arts
13%
Construction Company
13%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
What needs improvement with Cybereason Managed Detection & Response?
Initially, we observed multiple false positive alerts with Cybereason Managed Detection & Response. We've worked with Cybereason to whitelist and fine-tune alerts, particularly those related to...
What is your primary use case for Cybereason Managed Detection & Response?
We have configured multiple scenario-based alerts for Cybereason Managed Detection & Response, such as known malware, potential unwanted programs, and PowerShell execution. We monitor suspiciou...
 

Also Known As

Falcon Complete
Cybereason MDR
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Cybereason Managed Detection & Response and other solutions. Updated: June 2026.
907,664 professionals have used our research since 2012.