CrowdStrike Falcon Complete MDR vs Cybereason Managed Detection &amp; Response comparison

CrowdStrike Falcon Complete MDR vs. Cybereason Managed Detection & Response

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon Complete...

Ranking in Managed Detection and Response (MDR)

1st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Cybereason Managed Detectio...

Ranking in Managed Detection and Response (MDR)

26th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 14.5%, down from 15.1% compared to the previous year. The mindshare of Cybereason Managed Detection & Response is 0.2%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Otis Brinson

Principal at GoTo Foods

Helps users keep track of everything from one place

The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

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Peter Nowak

Business Development Manager for Cybereason at Bechtle

Quick response and reliable restoration enhance security operations

If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service. I'm a bit hesitant, however, this would improve the product or the offering. Detection time already is very quick. The completeness of the offering was integrating more data. I am discussing with a customer who wishes to include identity data. Detecting early when someone tries to compromise your ID would be a nice feature.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's not a signature-based solution, which is ideal for us."

"The solution is quite flexible."

"CrowdStrike Falcon Complete has stable security."

"I like Falcon's AI functionality and vulnerability management. That has been so helpful. Falcon Complete can manage vulnerabilities, quarantine threats, and do all kinds of forensic incident analysis. It's a lightweight solution that only uses 1% of the CPU, which is a game changer. Other EDRs have had high CPU usage."

"The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations."

"The features of Firewall Management control, combined with controls in NextGen, are the most useful for our clients."

"CrowsStrike Falcon Complete is a good solid endpoint protection solution; it has a good engine and is on par in terms of efficacy with SentinelOne, and with Microsoft Defender for endpoint protection."

"The detection and response times are impressive."

More CrowdStrike Falcon Complete MDR pros

"The quick reaction and the ability to restore the state before within a short time are significant."

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."

"Automated information on zero-day threats is provided without us needing to ask."

Cons

"The downside that we see with CrowdStrike is that it is not part of a broader ecosystem. It is an endpoint product. They don't sell firewalls or a broader cybersecurity ecosystem. Some of the behavioral detections could be more robust. It does a good job of stopping common tools and techniques, but when it comes to using Windows utilities, such as PowerShell, etc, it doesn't stop them. These are some of the things where we have been able to get past it. An argument there can be that these are administrative tools, not malware, so maybe it is not its job to stop it, but we see some of the competitive products doing a very good job of detecting behaviors as opposed to malware."

"The documentation that they had for the use of their API's was not very helpful."

"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."

"I want better integration with other security solutions; integrating with third-party apps wasn't as seamless as I expected."

"The installation could always be a bit easier. You need to install it manually at the endpoint."

"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."

"All of our customers complain about the reporting and say that it is very poor."

"The simplicity of CrowdStrike Falcon Complete's content control and firewall management should be improved."

More CrowdStrike Falcon Complete MDR cons

"If the language barrier was addressed, it would lower the barrier for a number of German customers."

"The interface, particularly the dashboard we use for looking at alerts, could be improved."

"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."

Pricing and Cost Advice

"Pricing is reasonable."

"The price is okay, although you're not going to get away cheap when it comes to security."

"CrowdStrike Falcon Complete is expensive."

"I think the pricing is a little high."

"There is a license needed to use the solution. The price of the solution is fair."

"This product is one of the more expensive ones on the market."

"It is not cheap, and it is not overpriced. It positions itself in the upper half of pricing in the market. You can find a product that claims to do the same and is super cheap, but it'll be not at all good. You can find something that says it does everything in the world, and it is the best thing since sliced bread, but it would be incredibly expensive. Falcon Complete is neither of those. It is always best to go somewhere in the middle, but it is not in the middle. It is in the upper half. So, it is by no means cheap, but it is worth it. Its pricing is well fixed. Given what you get in return, you wouldn't feel bad paying for it. They have a great licensing model. You can add extra bells and whistles if you want. There is that ability to reduce the price by turning off certain features if you wish."

"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."

More CrowdStrike Falcon Complete MDR pricing and cost advice

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

Financial Services Firm

Government

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...

What needs improvement with CrowdStrike Falcon Complete?

There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...

What do you like most about Cybereason Managed Detection & Response?

The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue.

What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?

The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.

What needs improvement with Cybereason Managed Detection & Response?

The interface, particularly the dashboard we use for looking at alerts, could be improved. The ease of use of the dashboard and accessing security reports needs enhancement.

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Product Reports

CrowdStrike Falcon Complete MDR

Download CrowdStrike Falcon Complete MDR product report

Managed Detection and Response (MDR)

Download Cybereason Managed Detection & Response product report

Cybereason Managed Detection & Response report

Also Known As

Falcon Complete

Cybereason MDR

Overview

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

CrowdStrike

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, managed monitoring and IR services.

Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

The Cybereason platform is powered by a custom-built in-memory graph, the only truly automated hunting engine anywhere. It detects behavioral patterns across every endpoint and surfaces malicious operations in an exceptionally user-friendly interface.

Cybereason

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK

CrowdStrike Falcon Complete MDR vs. Cybereason Managed Detection & Response