CrowdStrike Falcon Complete MDR vs CylanceGUARD comparison

CrowdStrike and BlackBerry are both solutions in the Managed Detection and Response (MDR) category. CrowdStrike is ranked #1 with an average rating of 8.7, while BlackBerry is ranked #36. CrowdStrike holds a 16.4% mindshare in MDR, compared to BlackBerry’s 0.3% mindshare. Additionally, 100% of CrowdStrike users are willing to recommend the solution, compared to 100% of BlackBerry users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrowdStrike Falcon Complete MDR and CylanceGUARD based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR).

To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: November 2024).

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

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Helped 814,763 peers since 2012

Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of November 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 16.4%, up from 15.8% compared to the previous year. The mindshare of CylanceGUARD is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

May 1, 2023

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Raj Choudahry

Chief Financial Officer at Nibbi Bros., Inc.

Mar 5, 2024

Helps improve our security posture, frees up IT staff time, and is stable

We use CrowdStrike Falcon Complete as our MSSP. We previously relied on antivirus products like Sophos and Malwarebytes, which seemed to function adequately. However, Sophos lacked centralized management, requiring our IT team to manually review over a hundred security notifications daily. This…

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reviewer1521510

Lead - Recruiting at a tech services company with 10,001+ employees

Mar 22, 2021

Reasonable price, scalable, useful for Malops detections, and helpful for layered defense

Basically, we are looking for endpoint protection. We have two products in place: Cybereason and Cylance. We are using both for the layered defense approach It helps us in layered defense. If one of the other products does not capture what we require, it comes up in Cylance and vice versa. It…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The case interface is Binary Defense MDR's most valuable feature."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"Binary Defense has a human service department that provides live monitoring for our systems."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

More Binary Defense MDR pros

"The detection and investigation capabilities are my favorite parts of the solution. It has good threat intelligence and threat-hunting features."

"The most valuable features of CrowdStrike Falcon Complete are the modern and intuitive capabilities, and because it is cloud-based it is much easier to adopt and roll out to the environment."

"It has good security features."

"The detection and response times are impressive."

"CrowsStrike Falcon Complete is a good solid endpoint protection solution; it has a good engine and is on par in terms of efficacy with SentinelOne, and with Microsoft Defender for endpoint protection."

"The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations."

"It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers."

"As an end-point solution, nothing beats it, to be honest."

More CrowdStrike Falcon Complete MDR pros

"It has a lot of things for Malops detections."

Cons

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"The current reporting system could benefit from improvement."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"I would like to get more reports from Binary Defense about what they're blocking."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"We found a couple of bugs in the user interface."

More Binary Defense MDR cons

"I would like to see them introduce DLP."

"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."

"We have also been using Cisco AMP for Endpoints for three years. We have received multiple detections in Cisco AMP for Endpoints, and we had to take some actions, whereas CrowdStrike has not detected anything critical since it has been implemented. Most of the incidents that it has detected are false positives. They should work on the false-positive issue. When it is implemented throughout the organization, it gets very difficult to check each false positive and investigate what is correct and what is not correct. It requires technical and manual intervention."

"The installation could always be a bit easier. You need to install it manually at the endpoint."

"This solution is lacking in a recovery feature. If there is a full compromise, this product can't recover the machine, which results in us having to rebuild the entire system."

"In a future release, it would be ideal if they could add reporting and action histories to their suite of features."

"At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless. What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."

"The solution is costlier compared to other solutions, which may be a concern for price-sensitive customers."

More CrowdStrike Falcon Complete MDR cons

"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."

Pricing and Cost Advice

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

More Binary Defense MDR pricing and cost advice

"I think the pricing is a little high."

"Pricing is reasonable."

"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."

"The average price is approximately $500 per customer."

"The licensing cost for CrowdStrike Falcon Complete is fair, and I would give it a five out of five. You have to pay per device/user."

"Its licenses are expensive for small-scale companies."

"There is a standard license to use CrowdStrike Falcon Complete."

"There is an annual subscription."

More CrowdStrike Falcon Complete MDR pricing and cost advice

"Its price is reasonable, but there are other products that are cheaper than this."

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814,763 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Manufacturing Company

Government

Financial Services Firm

Manufacturing Company

18%

Computer Software Company

12%

Educational Organization

Hospitality Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

See all answers

What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly o...

See all answers

What needs improvement with CrowdStrike Falcon Complete?

The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are ne...

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Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 24% of the time

Darktrace vs Binary Defense MDR

Compared 22% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 22% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 16% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

More Binary Defense MDR Competitors

Huntress vs CrowdStrike Falcon Complete MDR

Compared 13% of the time

Secureworks Taegis Managed XDR / MDR vs CrowdStrike Falcon Complete MDR

Compared 12% of the time

Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR

Compared 11% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR

Compared 9% of the time

Sophos MDR vs CrowdStrike Falcon Complete MDR

Compared 9% of the time

More CrowdStrike Falcon Complete MDR Competitors

No data available

Product Reports

Buyer's Guide

Binary Defense MDR

November 2024

Download Binary Defense MDR product report

Buyer's Guide

CrowdStrike Falcon Complete MDR

November 2024

Download CrowdStrike Falcon Complete MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

Download CylanceGUARD product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Falcon Complete

No data available

Learn More

Binary Defense

CrowdStrike

BlackBerry

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

CylanceGUARD is a subscription-based 24x7 managed XDR service that provides actionable intelligence for customers to prevent threats quickly while minimizing alert fatigue without requiring additional resources. This service is fully integrated with CylancePROTECT, CylanceOPTICS, CylancePERSONA, CylanceGATEWAY, and 3^rd party vendors that provide holistic telemetry across all endpoints enabling our highly skilled BlackBerry analysts to threat-hunt through customer environments to find and contain threats, prevent major breaches, and allow organizations to mature their security posture. BlackBerry has the strategy, expertise, and technology to analyze and guard an organization by preventing and containing threats as well as large-scale breaches.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

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Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR). Updated: November 2024.

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