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CrowdStrike Falcon Complete MDR vs CylanceGUARD comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
93
Ranking in other categories
No ranking in other categories
CylanceGUARD
Ranking in Managed Detection and Response (MDR)
48th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 4.5%, down from 10.9% compared to the previous year. The mindshare of CylanceGUARD is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR4.5%
CylanceGUARD0.6%
Other94.9%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2895252 - PeerSpot reviewer
Security Analyst at a real estate/law firm with 1,001-5,000 employees
Round-the-clock monitoring has freed our small team and improves our threat response focus
In terms of improvement for CrowdStrike Falcon Complete MDR, they just keep going full steam ahead. The biggest room for a house is the room for improvement, but as of right now, I don't have any complaints about CrowdStrike Falcon Complete MDR. Additional features that should be included in the next release of CrowdStrike Falcon Complete MDR would be on-demand scanning. That is something we have to do manually. For instance, if a user plugs in a USB device, even though in our environment we have USB devices locked completely, CrowdStrike Falcon Complete MDR will still read those devices even though they can't physically access them. If it does find malicious software, those are manually done still, and that's per the SLA. I have had a few of those that have come up, but those have been few and far between.
reviewer1521510 - PeerSpot reviewer
Lead - Recruiting at a tech services company with 10,001+ employees
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CrowdStrike Falcon Complete provides complete details of any malicious activity, including the impact date and file source."
"CrowdStrike Falcon Complete MDR has transformed the workload of my internal security team because incidents are automatically resolved, so I do not have to worry about them."
"The most valuable feature of this solution is the real-time visibility into what is happening in your endpoint."
"My advice to anyone looking into implementing CrowdStrike Falcon Complete is to go for it."
"CrowdStrike Falcon Complete MDR has positively impacted my organization by allowing us to have a much greater defensive posture without needing a larger information security team."
"I like Falcon's AI functionality and vulnerability management. That has been so helpful. Falcon Complete can manage vulnerabilities, quarantine threats, and do all kinds of forensic incident analysis. It's a lightweight solution that only uses 1% of the CPU, which is a game changer. Other EDRs have had high CPU usage."
"The stability is great for CrowdStrike Falcon Complete."
"EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities."
"It helps us in layered defense, and if one of the other products does not capture what we require, it comes up in Cylance and vice versa, helping the overall security posture of the organization."
"It has a lot of things for Malops detections."
 

Cons

"We have also been using Cisco AMP for Endpoints for three years. We have received multiple detections in Cisco AMP for Endpoints, and we had to take some actions, whereas CrowdStrike has not detected anything critical since it has been implemented. Most of the incidents that it has detected are false positives. They should work on the false-positive issue. When it is implemented throughout the organization, it gets very difficult to check each false positive and investigate what is correct and what is not correct. It requires technical and manual intervention."
"The pricing could be lower; the solution is a bit expensive."
"It would be nice to have full-scale ESR reporting."
"The analysis of the investigation of the incident could be easier."
"The biggest thing is to scan into your Office 365 environment, not from a cloud access security broker standpoint, but from the Secure Access Security Edge standpoint in protecting the Copilot ecosystem. Copilot has become more widely popular than I could have imagined. You need to back up and protect your Office 365 tools anyway, and Copilot is just a high sense of awareness."
"I think the overall user experience for the operations team could be improved. The dashboard could be more effective, like Microsoft Defender. Microsoft worked on refining the user experience. The security monitoring tools could be simpler and more user-friendly. Integration with the application layer might be another area for improvement."
"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."
"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."
"We are not satisfied with their support. We are facing some challenges."
"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
 

Pricing and Cost Advice

"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"We have a yearly license, and it could be cheaper."
"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."
"The pricing could be lower."
"We pay 40,000 euros to use this solution."
"Falcon Complete could be a bit cheaper."
"I think the pricing is a little high."
"Its price is reasonable, but there are other products that are cheaper than this."
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Top Industries

By visitors reading reviews
Outsourcing Company
9%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise23
Large Enterprise35
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
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Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
Find out what your peers are saying about Huntress, SentinelOne, CrowdStrike and others in Managed Detection and Response (MDR). Updated: September 2026.
912,517 professionals have used our research since 2012.