Try our new research platform with insights from 80,000+ expert users

CrowdStrike Falcon Complete MDR vs CylanceGUARD comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
CylanceGUARD
Ranking in Managed Detection and Response (MDR)
54th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 6.8%, down from 14.4% compared to the previous year. The mindshare of CylanceGUARD is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR6.8%
CylanceGUARD0.4%
Other92.8%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
reviewer1521510 - PeerSpot reviewer
Lead - Recruiting at a tech services company with 10,001+ employees
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The detection and investigation capabilities are my favorite parts of the solution. It has good threat intelligence and threat-hunting features."
"CrowdStrike Falcon Complete's most valuable features are efficient dashboards and their ease of management."
"Technical support is helpful."
"The features of Firewall Management control, combined with controls in NextGen, are the most useful for our clients."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"The response service is the most valuable as it frees up our IT staff to focus on other tasks."
"The main valuable features are feasibility, ease of deployment, and that it's all based in the cloud. I like that it is gradually updated and that the detection rate is higher than that of other endpoint solutions. There are fewer loopholes."
"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."
"It has a lot of things for Malops detections."
 

Cons

"Falcon could use more SIEM capabilities, like a central place to monitor all our clients."
"The simplicity of CrowdStrike Falcon Complete's content control and firewall management should be improved."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"The only aspect where we've offered feedback for potential enhancement is essentially the user experience."
"Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne."
"Like any other solution, a lower price would make CrowdStrike Falcon Complete more appealing."
"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."
"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
 

Pricing and Cost Advice

"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"The average price is approximately $500 per customer."
"CrowdStrike has a reasonable price."
"The price of this solution is expensive compared to others solutions."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
"Its licenses are expensive for small-scale companies."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"Its price is reasonable, but there are other products that are cheaper than this."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
884,797 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise32
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
Ask a question
Earn 20 points
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR). Updated: February 2026.
884,797 professionals have used our research since 2012.