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CrowdStrike Falcon Complete MDR vs CylanceGUARD comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
CylanceGUARD
Ranking in Managed Detection and Response (MDR)
50th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 6.0%, down from 13.5% compared to the previous year. The mindshare of CylanceGUARD is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR6.0%
CylanceGUARD0.5%
Other93.5%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
reviewer1521510 - PeerSpot reviewer
Lead - Recruiting at a tech services company with 10,001+ employees
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a major anti-malware solution. It can stop zero-day attacks and ransomware attacks. There are so many features in CrowdStrike. Falcon Overwatch is a valuable module. It is lightweight on the endpoints. It doesn't have any scanning mechanism. It works on artificial intelligence, static analysis, and dynamic analysis. There is no signature available on this. It is a pretty easy solution. It is cloud-based, so there is no driver maintenance or anything like that. You can go anywhere in the world. If you have internet, you'll get connected to the cloud and the policies that it contains. It is pretty simple."
"Falcon Complete's best features are its detailed reporting and user-friendliness."
"The main valuable features are feasibility, ease of deployment, and that it's all based in the cloud."
"The AI and the group knowledge base that they get from having multiple clients in the cloud is very useful to us, as it helps keep us safe from attacks by allowing them to apply a broader knowledge base to our protection for our company."
"My advice to anyone looking into implementing CrowdStrike Falcon Complete is to go for it."
"The solution offers seamless SOC extension, zero-day protection, advanced threat intelligence, and rapid incident containment."
"From a security efficacy point of view, I have not seen anything that's been as good as CrowdStrike and I've seen a lot them."
"As an end-point solution, nothing beats it, to be honest."
"It has a lot of things for Malops detections."
"It helps us in layered defense, and if one of the other products does not capture what we require, it comes up in Cylance and vice versa, helping the overall security posture of the organization."
 

Cons

"The downside is that if you are using a device offline, not connected to the internet, you will potentially have exposure."
"It really is an expensive product in the South African market."
"Their UI is a bit noisy."
"There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. Additionally, patch management in vulnerabilities needs improvement."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure."
"It should be integrated with AI and ML."
"Patch management in vulnerabilities needs improvement."
"We are not satisfied with their support. We are facing some challenges."
"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
 

Pricing and Cost Advice

"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"Falcon Complete could be a bit cheaper."
"CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
"There is a license for this solution and everything is included. However, The price of the could be lower."
"I think the pricing is a little high."
"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"Its price is reasonable, but there are other products that are cheaper than this."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise32
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
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Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
Find out what your peers are saying about Huntress, CrowdStrike, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: April 2026.
892,943 professionals have used our research since 2012.