CucumberStudio and ServiceNow Now Platform are competing products in organizational solutions. CucumberStudio is favorable due to its cost efficiency and customer support, while ServiceNow is preferred for its extensive feature set.
Features: CucumberStudio is known for its collaborative development environment, providing clear behavior-driven development support and integrating with Agile workflows. It facilitates team collaboration effectively. ServiceNow offers comprehensive IT service management, automation features, and robust integrations catering to enterprise-wide needs, highlighting its broad functionalities.
Room for Improvement: CucumberStudio could enhance its enterprise-level scalability, expand integrations beyond Agile environments, and develop advanced automation. ServiceNow might benefit from simplifying its user interface, reducing setup complexities, and improving low-code development features for broader accessibility.
Ease of Deployment and Customer Service: CucumberStudio offers a straightforward deployment process with strong support, making it ideal for smaller teams or those new to these platforms. ServiceNow requires a more involved setup due to its comprehensive capabilities but offers extensive deployment assistance and training resources, aligning well with complex organizational requirements.
Pricing and ROI: CucumberStudio presents an attractive pricing model with lower initial costs, delivering solid ROI for companies prioritizing development efficiency. ServiceNow involves higher upfront costs justified by its breadth of features, offering significant long-term ROI for organizations needing detailed IT management solutions.
Formerly HipTest: CucumberStudio is the leading collaboration platform for BDD - an easy-to-use tool to define ideas, test code, and learn in production from real-time insight.
ServiceNow Now Platform is a rapid application development software solution that enables data to flow seamlessly across applications and existing systems. It delivers workflow automation at an enterprise scale, allowing you to optimize business processes for productivity, agility, and resiliency. Now Platform has out-of-the-box digital workflows that automate everyday service requests, enabling delivery teams to increase service delivery speed, and free up time for higher-value work that drives enterprise-wide innovation.
ServiceNow Now Platform Features
ServiceNow Now Platform has many valuable key features. Some of the most useful ones include:
ServiceNow Now Platform Benefits
There are many benefits to implementing ServiceNow Now Platform. Some of the biggest advantages the solution offers include:
Reviews from Real Users
ServiceNow Now Platform is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has JavaScript flexibility, and is simple, stable, and agile.
YashShah, Sr. Software Developer at a university, writes, "What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
“The simplicity is great. Based on my experience with other solutions in the market, the most important is the simplicity of implementing all the features that we have in ServiceNow and helping customers to simplify the work process in the daily journeys that they have,” says Bruno P., Architect and delivery manager at Axians.
Another PeerSpot reviewer, Romy B., IT BRM - Business Operations and Functions at Pernod Ricard, expresses, “[The solution is] a stable, scalable, and agile solution that provides fast deployment, good workflow automation and integration capability, but is held back by the UI.”
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