Cybereason Endpoint Detection & Response vs VMware Carbon Black Cloud comparison

Cybereason and VMware are both solutions in the Endpoint Detection and Response (EDR) category. Cybereason is ranked #25 with an average rating of 8.2, while VMware is ranked #46 with an average rating of 8.0. Cybereason holds a 1.0% mindshare in EDR, compared to VMware’s 0.2% mindshare. Additionally, 89% of Cybereason users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.

Cybereason Endpoint Detecti...

Read 21 Cybereason Endpoint Detection & Response reviews

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89% willing to recommend

VMware Carbon Black Cloud

Read 18 VMware Carbon Black Cloud reviews

375 Views
290 Comparison Views

93% willing to recommend

Cybereason Endpoint Detecti...

VMware Carbon Black Cloud

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Executive SummaryUpdated on Sep 9, 2024

Cybereason Endpoint Detection & Response and VMware Carbon Black Cloud are two leading products in the endpoint detection and response market. Users find Cybereason more satisfying for its user experience and comprehensive support, while VMware Carbon Black Cloud is chosen for its advanced features.

Features: Cybereason Endpoint Detection & Response is known for its intuitive design, robust detection capabilities, and active monitoring. VMware Carbon Black Cloud provides advanced threat hunting features, machine learning integration, and enhanced threat detection capabilities.

Room for Improvement: Cybereason Endpoint Detection & Response needs to improve reporting and analytics for deeper insights, better integration with third-party tools, and finer control configurations. VMware Carbon Black Cloud users desire improvements in integration with third-party tools, enhanced control configurations, and better analytics.

Ease of Deployment and Customer Service: Cybereason Endpoint Detection & Response is straightforward to deploy with responsive customer service for quick setup and issue resolution. VMware Carbon Black Cloud has a more complex setup process and requires better customer support response times.

Pricing and ROI: Cybereason Endpoint Detection & Response is valued for its cost-effectiveness and ROI. VMware Carbon Black Cloud, though more expensive, is considered worth the investment due to its advanced features and capabilities.

To learn more, read our detailed Cybereason Endpoint Detection & Response vs. VMware Carbon Black Cloud Report (Updated: April 2025).

Buyer's Guide

Cybereason Endpoint Detection & Response vs. VMware Carbon Black Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason Endpoint Detecti...

Ranking in Endpoint Detection and Response (EDR)

25th

Average Rating

8.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Endpoint Protection Platform (EPP) (35th)

VMware Carbon Black Cloud

Ranking in Endpoint Detection and Response (EDR)

46th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Security Incident Response (6th)

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cybereason Endpoint Detection & Response is 1.0%, down from 1.3% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Chad Kliewer

Information Security Officer at PTCI

We can make more informed decisions on whether an action is malicious

The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.

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Tom Kar

Senior Security Specialist at Sopra

Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For me, the technical support is good."

"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."

"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."

"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."

"The initial setup was straightforward."

"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."

"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."

"What I find most valuable is the clarity of the platform. It is very straightforward."

More Cybereason Endpoint Detection & Response pros

"The most valuable feature is its ability to seek out abnormal activity and to create alerts."

"The most valuable features are the threat-hunting and the batch console."

"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."

"For setup, the server can be given to you as a VM image and with minimal configuration needed."

"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."

"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."

"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."

"Carbon Black insures the probability that any ransomware will be stopped before spreading."

More VMware Carbon Black Cloud pros

Cons

"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."

"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."

"There is room for improvement in the product features related to device control, particularly USB management."

"I would like to see improvements on the operational side, specifically in grouping."

"The reporting feature needs improvement."

"I feel that the product lacks reporting features and needs improvement."

"Cybereason does not have sandbox functionality."

"It initially took some time to deploy."

More Cybereason Endpoint Detection & Response cons

"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."

"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."

"Additionally, it is complex to use, and the pricing should be improved."

"One area for improvement is the maturity of its vulnerability features."

"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."

"The threat intelligence feed could use some fine tweaking."

"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"

"The dashboard should be more user-friendly."

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"In terms of pricing, it's a good solution."

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."

"I do not have experience with the licensing of the product."

"This product is somewhat expensive and should be cheaper."

"The pricing is manageable."

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."

"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."

"In terms of cost, this is a good choice for our needs."

More Cybereason Endpoint Detection & Response pricing and cost advice

"The solution is very inexpensive so there is great cost savings to using it."

"Pricing for this solution could be made lower."

"You need to pay for the licensing of the product. The pricing is costly."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

"VMware Carbon Black Cloud is an expensive solution."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

18%

Financial Services Firm

12%

Real Estate/Law Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?

Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...

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What is your primary use case for Cybereason Endpoint Detection & Response?

We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...

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What do you like most about Cybereason Endpoint Detection & Response?

The interface is user-friendly.

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Response?

Threat hunting is the most valuable feature of VMware Carbon Black Cloud.

See all answers

Comparisons

Darktrace vs Cybereason Endpoint Detection & Response

Compared 27% of the time

CrowdStrike Falcon vs Cybereason Endpoint Detection & Response

Compared 18% of the time

Microsoft Defender for Endpoint vs Cybereason Endpoint Detection & Response

Compared 10% of the time

SentinelOne Singularity Complete vs Cybereason Endpoint Detection & Response

Compared 9% of the time

Kaspersky Endpoint Security for Business vs Cybereason Endpoint Detection & Response

Compared 5% of the time

More Cybereason Endpoint Detection & Response Competitors

Splunk SOAR vs VMware Carbon Black Cloud

Compared 30% of the time

Rapid7 InsightIDR vs VMware Carbon Black Cloud

Compared 29% of the time

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 22% of the time

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud

Compared 19% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Buyer's Guide

Cybereason Endpoint Detection & Response

April 2025

Cybereason Endpoint Detection & Response report

Download Cybereason Endpoint Detection & Response product report

Buyer's Guide

VMware Carbon Black Cloud

March 2025

Download VMware Carbon Black Cloud product report

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond

Carbon Black CB Response

Overview

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Cybereason

Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

VMware

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital

ALLETE belk

Buyer's Guide

Cybereason Endpoint Detection & Response vs. VMware Carbon Black Cloud

April 2025

Free Report: Cybereason Endpoint Detection & Response vs. VMware Carbon Black Cloud

Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. VMware Carbon Black Cloud and other solutions. Updated: April 2025.

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