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CylanceOPTICS vs Sangfor Endpoint Secure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Sangfor Endpoint Secure
Ranking in Endpoint Detection and Response (EDR)
22nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Sangfor Endpoint Secure is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Shiraz Ali - PeerSpot reviewer
Provides a unified and multi-layer security solution
I believe Sangfor Endpoint Secure could improve in terms of its user interface and management capabilities. Having a single, more user-friendly management console, like a one-window approach, would streamline the user experience and make it easier for administrators to handle security tasks more efficiently. Sangfor Endpoint Secure currently only allows one manager to control clients, and it lacks a backup system. It would be better if it supported a secondary manager for backup in case the primary one fails, ensuring uninterrupted service.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It's pretty unintrusive"
"The solution has a high level of trust in the industry."
"CylanceOPTICS is pretty stable."
"You can use the solution to query certain things."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"What stands out to me is the dual-end user interface they provide."
"The product's initial setup phase was straightforward."
"The real-time monitoring feature of Sangfor Endpoint Secure is truly real-time, with no delay compared to other solutions."
"The user-friendliness of Sangfor Endpoint Secure is particularly impressive. Even with basic technical knowledge, users can easily navigate the system, make changes, and implement updates."
"Sangfor Endpoint Secure has some good policy certificates."
"The most valuable feature I have found in the system is its comprehensive end-to-end protection."
"We use the product for network protection from any malicious threat."
"The tool's most valuable features are control access, endpoint security, and load balancing of ISPs."
 

Cons

"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The detection component is something that they have to work on."
"The reporting is very weak and not very good at all."
"The product's technical support is slow."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"Too many false positives are reported."
"It takes more time to investigate or dig up and understand what's going on."
"One minor issue that somebody mentioned was that they didn't like their management console."
"Sometimes, the VPN is not secure and doesn't work properly in Sangfor Endpoint Secure."
"Sangfor Endpoint Secure should include healing capabilities."
"It would be much more convenient if the migration tool could be installed directly on the customer's VMs, enabling a smoother migration process to the new infrastructure, with potential restrictions addressed accordingly."
"The interface has too many buttons, making it cluttered."
"I believe Sangfor Endpoint Secure could improve in terms of its user interface and management capabilities."
"I face issues while migrating from Kaspersky to Sangfor Endpoint Secure."
"When an issue occurs, the response time for first-level support and the time taken for meetings could be improved."
"There are a few areas for improvement. We have encountered licensing issues on occasion, and sometimes updates don't apply properly."
 

Pricing and Cost Advice

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"I would rate the pricing a three out of five."
"Price-wise, Sangfor Endpoint Secure can be considered a competitively priced product in the market as it offers quite low prices compared to other solutions."
"The solution is cheap. It is cheaper than other products by 15-20 percent."
"Sangfor Endpoint Secure is not a cheap solution."
"The product is expensive compared to other vendors."
"Sangfor Endpoint Secure's pricing is cheap. I rate it seven out of ten."
"We were using Hyper-V. So, we switched to Sangfor because of the pricing."
"Its "pay as you grow" model offers cost-effectiveness compared to major cloud providers."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
18%
Government
9%
Financial Services Firm
7%
Computer Software Company
13%
Government
10%
Financial Services Firm
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What do you like most about Sangfor Endpoint Secure?
Sangfor Endpoint Secure has some good policy certificates.
What needs improvement with Sangfor Endpoint Secure?
The interface has too many buttons, making it cluttered. It would be better if it were a simplified version with fewer buttons and a more consolidated layout.
What is your primary use case for Sangfor Endpoint Secure?
Sangfor Endpoint Secure is easy to handle with its user-friendly interface. The four engines it utilizes for endpoint detection provide fewer false positives compared to other solutions. It is used...
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Information Not Available
Find out what your peers are saying about CylanceOPTICS vs. Sangfor Endpoint Secure and other solutions. Updated: March 2025.
848,253 professionals have used our research since 2012.