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CylanceOPTICS vs Tanium comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Tanium
Ranking in Endpoint Detection and Response (EDR)
26th
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Server Monitoring (10th), Vulnerability Management (22nd), Endpoint Protection Platform (EPP) (37th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Tanium is 2.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Ed Jarecki - PeerSpot reviewer
A scalable solution that helps to understand how infrastructure works
We use the tool as an infrastructure operational management solution.  The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization.  Any movement into a SaaS solution has challenges since the processes and data flows are not well…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can use the solution to query certain things."
"It's pretty unintrusive"
"The solution has a high level of trust in the industry."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"CylanceOPTICS is pretty stable."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"Tanium's most valuable feature is its instant discovery aspect."
"The product is granular and can build complex roles compared to other EDR vendors."
"The interrogation piece was the most valuable feature because it was very detailed."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"I like the tool's incident response and security patching."
"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
 

Cons

"It takes more time to investigate or dig up and understand what's going on."
"The product's technical support is slow."
"The product's initial setup process could be easy."
"Too many false positives are reported."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"One minor issue that somebody mentioned was that they didn't like their management console."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"They could improve the UI."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"The solution needs to improve the reporting and tracking capabilities."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"The solution lacks mobility."
"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium."
 

Pricing and Cost Advice

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"I would rate the pricing a three out of five."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"The solution is expensive but it's a good investment."
"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
"The solution offers value for money."
"The product's pricing differs from region to region depending on negotiations and the number of endpoints."
"It's an expensive solution. It would be nice if the cost were lower."
"It is higher than some competitors in the market."
"There is an annual license required to use this solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
18%
Government
9%
Financial Services Firm
7%
Financial Services Firm
17%
Government
12%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What do you like most about Tanium?
Tanium’s linear-chain architecture is valuable.
What needs improvement with Tanium?
When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, creat...
What is your primary use case for Tanium?
We primarily use Tanium for patching, focusing on vulnerabilities. Our major goal with Tanium is to patch based on vulnerabilities detected by our other vulnerability tools.
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
Find out what your peers are saying about CylanceOPTICS vs. Tanium and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.