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Cynet vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Cynet delivers quick ROI, effective virus prevention, and automates oversight, rapidly stopping cyberattacks for various clients.
Sentiment score
8.4
ESET PROTECT Enterprise offers valuable security and protection, recognized for excellent ROI due to effective features and easy installation.
The return on investment is excellent due to its functionality and ease of installation.
 

Customer Service

Sentiment score
7.6
Cynet's 24/7 support is praised for responsiveness and knowledge, with some suggested improvements in ticket speed and regional expansion.
Sentiment score
8.9
ESET PROTECT Enterprise's customer service is highly rated for knowledgeable, responsive support, offering effective resolutions and valuable promotions.
Their SOC side support, when a threat is detected, is excellent.
Their technical support can be improved in terms of speed when opening a ticket.
I was very satisfied with their technical support.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
They were helpful with billing inquiries and offered promotions and discounts.
 

Scalability Issues

Sentiment score
7.9
Cynet offers scalable, efficient endpoint management for diverse sectors, supporting cloud and on-premises installations, ensuring adaptability across industries.
Sentiment score
8.0
ESET PROTECT Enterprise offers excellent scalability for large organizations, efficiently managing many users and endpoints across environments.
The solution is highly scalable.
Cynet is very scalable.
It can efficiently scale up to thousands of devices in an organization without issues.
It is better suited for workstations rather than server environments.
 

Stability Issues

Sentiment score
8.5
Cynet is preferred for its stability and simplicity, offering reliable performance with minimal issues, appealing to many users.
Sentiment score
8.1
ESET PROTECT Enterprise is stable and reliable, with minimal issues, effective protection, and efficient support for occasional problems.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I experience some problems occasionally but have fast support to troubleshoot.
 

Room For Improvement

Cynet needs improved mobile support, faster technical assistance, flexible reporting, better threat handling, and enhanced integrations and features.
ESET PROTECT Enterprise struggles with deployment, performance impacts, integration, and user guidance, needing enhancements in management and detection features.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Integration with local Active Directory, not only Azure AD, is a must.
Having a DLP feature would also add value.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
It takes a lot of processing power when the machine is initially booted.
They need to reduce the number of notifications on the endpoints.
 

Setup Cost

Cynet offers affordable, flexible subscriptions with high ROI, cost-effective features, and competitive pricing compared to CrowdStrike and Sentinel One.
ESET PROTECT Enterprise offers cost-effective pricing, competitive licensing, efficiency, and valued affordability compared to similar security solutions.
I think the pricing of Cynet is fair and one of the better options in the market.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is reasonable, and I would rate it five on a scale of ten where five is moderate.
 

Valuable Features

Cynet provides advanced threat detection, easy setup, and flexible pricing, appealing to small teams with low management effort.
ESET PROTECT Enterprise offers robust security, user-friendly management, and efficient performance, even on older hardware, with minimal intervention.
The SOAR function, deception, and forensics are very useful.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
Cynet was valuable since it efficiently managed MDR without consuming a lot of resources.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
 

Categories and Ranking

Cynet
Ranking in Extended Detection and Response (XDR)
9th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
Security Information and Event Management (SIEM) (12th), Endpoint Protection Platform (EPP) (15th), User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (4th), Network Detection and Response (NDR) (4th), Ransomware Protection (6th)
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (11th)
 

Mindshare comparison

As of April 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cynet is 2.5%, down from 2.8% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Zubair Ahmad - PeerSpot reviewer
Managed threat detection efficiently with minimal resource usage
We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well Cynet was valuable since it efficiently…
Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
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848,207 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
17%
Comms Service Provider
12%
Government
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
The price is competitive, so I cannot complain about it.
What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers. This is a signif...
What is your primary use case for ESET Protect?
I use ESET PROTECT Enterprise for maximum protection on every computer in my organization. I work in a bank, and our security requirements mandate that we use only on-premise solutions.
 

Also Known As

No data available
ESET Protect, ESET File Security
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
Information Not Available
Find out what your peers are saying about Cynet vs. ESET PROTECT Enterprise and other solutions. Updated: March 2025.
848,207 professionals have used our research since 2012.