Try our new research platform with insights from 80,000+ expert users

Datamatics TruBot vs Tungsten RPA comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Datamatics TruBot
Ranking in Robotic Process Automation (RPA)
30th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Tungsten RPA
Ranking in Robotic Process Automation (RPA)
12th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.4%, up from 1.0% compared to the previous year. The mindshare of Datamatics TruBot is 0.2%, up from 0.2% compared to the previous year. The mindshare of Tungsten RPA is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Can automate several processes with only one bot and is easy to implement, administer, and use
We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly. We can automate several processes with only one bot, so it's much cheaper than other products where you need to buy additional licenses. We need a good value for our automation. The other solutions might be more robust, but Automate is perfect for us because we're not a large enterprise.
IS
Offers good UI but needs to improve its integration capabilities
Speaking about how the tool is useful in automating repetitive tasks in our company, I would say that my company started to collect data with the help of Datamatics while also using its GPS tracking features. The tool's UI is much better than the ones offered by other similar products in the market. I recommend the product to others who plan to use it. I suggest that others use their own method of interrogation since it will help them achieve more growth in their organizations through the use of the tool. I rate the tool a seven and a half out of ten.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The pricing is excellent. I would give them perfect marks in that regard."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"The interface is simple, user-friendly, and very intuitive."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The solution is inexpensive compared to many other solutions in the market."
"Ability to calculate the ROI on the jobs that are running."
"The product's initial setup phase is straightforward and easy to use."
"The pricing of the solution is quite good."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"Initially, the most effective features for process automation were website automation related to web auditing, SharePoint implementations, and automated management of information."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The drag and drop functionality is quite good."
"This is a stable platform and we did not encounter any big problems."
 

Cons

"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"It's possible that they could use a stronger community for seeking guidance and help."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"The OCR for Hebrew text needs to be improved."
"The product also has a limited use case in some respects."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"There is a learning curve, and some training could be included to bring users up to speed."
"The stability of the product has certain shortcomings, making it an area where improvements are required."
"Would like to see more additions to the library."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"The technical support must be improved."
"I'd like to see a recording function and a more simple interface."
"Exception handling needs to be improved."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"The product needs more AI capabilities."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
 

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"It comes with a package that costs approximately $20,000 USD per year."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"Once you buy the software, you just pay for the support for backend help."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"The tool is expensive."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"The solution’s license is not expensive."
"Kofax's prices are pretty reasonable."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"I give the price of the solution a six out of ten."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
831,369 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Healthcare Company
10%
Manufacturing Company
9%
No data available
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
We used the platform primarily for task automation, including transmitting EDR files. Additionally, we've utilized it...
What is your experience regarding pricing and costs for Fortra Automate?
The starter pack was all we needed and was reasonable. Others were either more expensive or didn't do all that I want...
What do you like most about Datamatics TruBot?
The product's initial setup phase is straightforward and easy to use.
What needs improvement with Datamatics TruBot?
The stability of the product has certain shortcomings, making it an area where improvements are required. The integra...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you ...
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the ...
 

Also Known As

HelpSystems Automate, Automate
TruBot
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Aditya Birla Sunlife Insurance Company, IndusInd Bank
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about Datamatics TruBot vs. Tungsten RPA and other solutions. Updated: January 2025.
831,369 professionals have used our research since 2012.