Datto Cloud Continuity vs Druva Phoenix comparison

datto and Druva are both solutions in the Cloud Backup category. datto is ranked #26 with an average rating of 8.0, while Druva is ranked #16 with an average rating of 8.6. datto holds a 1.0% mindshare in CB, compared to Druva’s 0.7% mindshare. Additionally, 90% of datto users are willing to recommend the solution, compared to 87% of Druva users who would recommend it.

Datto Cloud Continuity

Read 9 Datto Cloud Continuity reviews

1,409 Views
936 Comparison Views

90% willing to recommend

Druva Phoenix

Read 7 Druva Phoenix reviews

649 Views
509 Comparison Views

87% willing to recommend

Datto Cloud Continuity

Druva Phoenix

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Datto Cloud Continuity and Druva Phoenix compete in the data protection and continuity space. Druva Phoenix appears to have an advantage due to its comprehensive feature set and perceived value despite higher pricing.

Features: Datto Cloud Continuity offers robust on-premise to cloud data protection, quick disaster recovery, and efficient backup virtualizations. Druva Phoenix provides extensive cloud-native features such as efficient backup and archival, risk management, and compliance tools, enhancing its value proposition.

Room for Improvement: Datto Cloud Continuity could improve by simplifying its data restoration process and enhancing server communication reliability. Druva Phoenix might benefit from extending ransomware protection beyond VMs, increasing AI tool effectiveness, and addressing high CPU usage during backups.

Ease of Deployment and Customer Service: Datto Cloud Continuity features a straightforward setup process with localized support, valued for its accessibility. Druva Phoenix offers a seamless cloud-native deployment model and a global support network adept at addressing complex cloud-specific challenges, giving it a slight edge.

Pricing and ROI: Datto Cloud Continuity is known for competitive pricing and quick ROI due to its affordable setup cost. Druva Phoenix's higher pricing is justified by its extensive features and long-term benefits. Datto may appeal to those seeking immediate cost efficiency, while Druva makes a strong case for long-term investment.

To learn more, read our detailed Datto Cloud Continuity vs. Druva Phoenix Report (Updated: April 2025).

Buyer's Guide

Datto Cloud Continuity vs. Druva Phoenix

April 2025

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Helped 847,625 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto Cloud Continuity

Ranking in Cloud Backup

26th

Ranking in Disaster Recovery (DR) Software

18th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Druva Phoenix

Ranking in Cloud Backup

16th

Ranking in Disaster Recovery (DR) Software

11th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (5th), SaaS Backup (7th)

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of Datto Cloud Continuity is 1.0%, down from 1.3% compared to the previous year. The mindshare of Druva Phoenix is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

JasonGrant

Founder at The Automated Method

The vendor offers a complete turnkey solution for managed service providers

Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution. There are so many IT companies out there because there are so many ways to become a managed service provider. Datto does it all—RMM, security, network hardware, backup—so you could white-label it, come up with some weird logo on Canva, and open a LinkedIn account, then you're a managed service provider overnight.

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Ratnodeep Roy

Lead Consultant at Stratogent

Patch-based system, offers network flexibility but Logs are not very informative for regular users

The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's initial setup phase is easy."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

"The platform provides a faster backup process."

"The solution has the capability to scale well."

"The solution's reliability is one of its most valuable features...It is a very stable solution."

"Druva Phoenix is easy to use and easy to start with."

"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."

"It's patch-based, so you don't have to bother about the backup server or the repository."

"I would definitively say that we have been able to make our people more productive by at least 30%."

"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."

"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."

"The initial setup was very straightforward."

Cons

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"I don't have any feedback to provide in terms of features that may be lacking."

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."

"The product's scalability features could be even better."

"There is room for improvement in the reporting aspect of Druva Phoenix."

"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."

"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."

"The product's pricing needs to be improved."

"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."

"Druva Phoenix should include a few reporting features that it doesn't provide currently."

Pricing and Cost Advice

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."

"I assume clients use Druva Phoenix because it is cheaper than other products."

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."

"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."

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Top Industries

By visitors reading reviews

Computer Software Company

22%

Manufacturing Company

Financial Services Firm

Outsourcing Company

Computer Software Company

22%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Datto Cloud Continuity?

The product's initial setup phase is easy.

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What is your experience regarding pricing and costs for Datto Cloud Continuity?

I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.

See all answers

What needs improvement with Datto Cloud Continuity?

The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.

See all answers

What do you like most about Druva Phoenix?

Druva Phoenix is easy to use and easy to start with.

See all answers

What needs improvement with Druva Phoenix?

The product's pricing needs to be improved. Including more flexible feature sets such as options for sending secondary backups to different locations would be beneficial.

See all answers

What is your primary use case for Druva Phoenix?

We utilized the product to modernize backup as a service, eliminating the need for extensive hardware and ensuring data is securely backed off-site.

See all answers

Comparisons

Acronis Cyber Protect vs Datto Cloud Continuity

Compared 18% of the time

AvePoint Cloud Backup vs Datto Cloud Continuity

Compared 13% of the time

Rubrik vs Datto Cloud Continuity

Compared 12% of the time

N-able Cove Data Protection vs Datto Cloud Continuity

Compared 10% of the time

Zerto vs Datto Cloud Continuity

Compared 9% of the time

More Datto Cloud Continuity Competitors

Druva inSync vs Druva Phoenix

Compared 27% of the time

Rubrik vs Druva Phoenix

Compared 21% of the time

AWS Backup vs Druva Phoenix

Compared 9% of the time

N2WS Backup & Recovery vs Druva Phoenix

Compared 8% of the time

Dell PowerProtect Data Manager vs Druva Phoenix

Compared 8% of the time

More Druva Phoenix Competitors

Product Reports

Buyer's Guide

Datto Cloud Continuity

April 2025

Download Datto Cloud Continuity product report

Buyer's Guide

Druva Phoenix

April 2025

Download Druva Phoenix product report

Also Known As

Datto Cloud Continuity for PCs

CloudRanger

Overview

Datto Cloud Continuity for PCs is much more than just cloud backup. MSPs can protect clients’ Windows-based computers from downtime and data loss and more importantly, rapidly recover data if disaster strikes.

datto

Druva Phoenix is a comprehensive cloud-based data protection and management solution that enables organizations to securely backup, recover, and manage their data across endpoints, physical servers, virtual machines, and cloud applications. With its scalable and flexible architecture, Druva Phoenix simplifies data protection and eliminates the need for traditional backup infrastructure.

By leveraging the power of the cloud, Druva Phoenix offers organizations a cost-effective and efficient way to protect their critical data. It provides automated backup and recovery capabilities, ensuring that data is always protected and easily recoverable in the event of a disaster or data loss. With its global deduplication and compression technology, Druva Phoenix minimizes storage requirements and reduces costs.

Druva Phoenix also offers advanced features such as point-in-time recovery, allowing organizations to restore data to a specific point in time, and granular file-level recovery, enabling users to recover individual files or folders. Its intuitive web-based console provides a centralized view of all protected data, making it easy to manage and monitor backups across the entire organization.

In addition to data protection, Druva Phoenix offers comprehensive data management capabilities. It enables organizations to gain insights into their data through advanced analytics and reporting, helping them make informed decisions and optimize their storage resources. Druva Phoenix also supports legal and compliance requirements by providing eDiscovery capabilities and ensuring data is retained and disposed of according to regulatory guidelines.

With its cloud-native architecture, Druva Phoenix offers organizations the flexibility to protect and manage their data across a wide range of environments, including on-premises, remote offices, and cloud applications such as Microsoft 365 and Google Workspace. It seamlessly integrates with popular cloud platforms like AWS and Azure, allowing organizations to leverage their existing cloud investments.

Druva

Sample Customers

Information Not Available

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation

Buyer's Guide

Datto Cloud Continuity vs. Druva Phoenix

April 2025

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