

Symantec Endpoint Security and Deep Instinct Prevention Platform both compete in the endpoint protection category. Symantec Endpoint Security is considered easier to deploy and offers better customer service, while Deep Instinct Prevention Platform is noted for its advanced features and overall value.
Features: Symantec Endpoint Security provides comprehensive malware protection, strong threat intelligence capabilities, and centralized management. Deep Instinct Prevention Platform leverages deep learning to predict and prevent unknown threats with high accuracy. Users value the advanced threat detection and lightweight nature of Deep Instinct’s solutions. Symantec offers a broader suite of traditional security features, whereas Deep Instinct is innovative in its threat prevention technology.
Room for Improvement: Symantec Endpoint Security users mention the need for an updated interface, better support for macOS, and reduced resource consumption. Deep Instinct Prevention Platform users suggest improvements in reporting features, enhanced integrations with other security tools, and smoother management enhancements.
Ease of Deployment and Customer Service: Symantec Endpoint Security is recognized for its straightforward and quick deployment process with detailed documentation and responsive customer service. Deep Instinct Prevention Platform has a more complex setup, balanced by responsive support teams who guide through deployment and issue resolution.
Pricing and ROI: Symantec Endpoint Security is generally perceived as cost-effective with a competitive pricing model that delivers strong ROI by reducing threat incidences. Deep Instinct Prevention Platform, although more expensive, justifies its higher costs by offering unprecedented threat prevention efficacy and reduced downtime from cyber incidents.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
Technical support from Deep Instinct Prevention Platform is fantastic.
The support needs to be more granular, and perhaps they can consider using AI to help us ask questions instead of searching for specific keywords.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
The biggest customer has 50,000 instances, so it scales very well.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
Deep Instinct Prevention Platform detects malicious scripts but it needs better measures, perhaps signing scripts, so we can be sure that a script is created by a client, not by some malware.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It is cumbersome to use, particularly in handling firewall management.
The licensing is very competitively priced, better than all other solutions.
It is about the same price as any other antivirus.
It seems to be half the cost or more affordable than other solutions.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
Deep Instinct Prevention Platform stops all malware, including zero-days in 20 milliseconds.
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
| Product | Market Share (%) |
|---|---|
| Symantec Endpoint Security | 3.4% |
| Deep Instinct Prevention Platform | 0.8% |
| Other | 95.8% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 4 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 32 |
| Large Enterprise | 63 |
Deep Instinct PREVENTS >99% of UNKNOWN threats like ransomware and zero-days before they land inside your environment – not after. With both an agentless and agent-based approach, we ensure file-based and fileless attacks are prevented. To achieve this, Deep Instinct is pioneering the use of deep learning AI to prevent threats in <20ms, without requiring calls to the cloud for threat intelligence. Our ability to scale to the needs of the enterprise is unprecedented as is our delivery of the industry’s lowest false positive rate of <0.1%.
The Deep Instinct Prevention Platform combines industry-leading static analysis based on the only deep learning framework dedicated to cybersecurity and includes two solutions:
To learn more, visit: https://www.deepinstinct.com.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
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