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Delinea Privileged Access Service vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Delinea Privileged Access S...
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Enterprise Password Managers (18th), Privileged Access Management (PAM) (16th)
One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
182
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Delinea Privileged Access Service is designed for Privileged Access Management (PAM) and holds a mindshare of 3.0%, up 2.9% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Governance Administration (IGA), holds 10.6% mindshare, down 14.5% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Delinea Privileged Access Service3.0%
CyberArk Privileged Access Manager10.4%
Delinea Secret Server4.5%
Other82.1%
Privileged Access Management (PAM)
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
One Identity Manager10.6%
SailPoint Identity Security Cloud29.6%
Saviynt Identity Cloud17.7%
Other42.099999999999994%
Identity Governance Administration (IGA)
 

Featured Reviews

Francesco Panacea - PeerSpot reviewer
Senior Consultant at Deloitte Risk Advisory
Comprehensive documentation streamlines implementation with opportunity to improve user experience
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure privileged access, recording, session recording, password vault, etcetera The most common solution I find effective for protecting sensitive data is the most common features of…
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a cloud-based application, which makes it very easy to deploy."
"I recommend it to other organizations."
"The most valuable feature of Delinea Privileged Access Service is we can use the server as a jump host. It is simple to manage the accounts on the system."
"Delinea Privileged Access Service's UI part was very user-friendly for secure credential storage and management."
"The reporting is excellent."
"The solution provides secure access to environments."
"The solution is flexible."
"Being able to access servers, web applications, network devices, etc. securely from anywhere, with MFA, with workflows that can be added for extra security, powerful auditing and reporting features, and easy Privileged Account Management, all backed by excellent support."
"The policy and role management features are superb. If you have a customer who is willing to go somewhere with role management, then the possibilities are endless with the product. It is well-structured, and the architecture is well-defined."
"One Identity Manager simplifies user operations and provides security features, including automatic blocking of inactive accounts and timely access revocation."
"From a technical perspective, One Identity Manager's greatest strength lies in its extensive customization options."
"The tool's true advantage is its flexibility; it provides building blocks that can be easily assembled to create custom processes, much like constructing something with Lego bricks."
"One Identity Manager is a powerful and reliable identity governance solution suitable for large enterprise environments, offering strong automation, security, and compliance features that help streamline access management and, once properly implemented, deliver long-term value and improved overall operational efficiency."
"One Identity Manager provides everything in a single place, which is beneficial."
"The product was initially brought in to replace an unsupported solution, and later on it became a partner self-service portal, reducing service desk calls to create accounts for business partners."
"One Identity Manager's account creation feature stands out as its most valuable functionality."
 

Cons

"It is difficult to integrate the product with other IT systems."
"This solution needs better integration with third-party solutions because their ability to support other tools is very weak."
"There needs to be a notification when a password is near expiration."
"My thoughts about support of Delinea in general are that they are so so."
"Although the interface is intuitive, it could be a little more user-friendly."
"With Delinea Privileged Access Service, when installing the identity connectors to configure with AD, the configuration was not happening properly."
"I would have been really happy if Delinea were evolving or innovating like CyberArk. Delinea needs to innovate more to match the changing needs of the market."
"The initial setup is a bit complex, but once the infrastructure is there and all the components have been installed, it's easy and straightforward to maintain."
"There are occasional issues with the UI or errors when servers are not up and running, often requiring a restart from cache memory and other related areas."
"Some features aren't supported by the technical support. It is based on your own risk, which I can accept, but I would be happier if they would provide me some additional information about them anyway, e.g., deleting tables or columns."
"One Identity Manager is a complex tool with multiple components and a convoluted backend."
"Upgrading to a new version is consistently challenging and time-consuming."
"Having new features for web developers in the One Identity Manager shop is an area for improvement. Another area for improvement in the tool is its ServiceNow connection as ServiceNow is a major ITSM system player, but the current out-of-the-box feature proposed by One Identity Manager can only make simple incident requests to the system. My company is now in full ICL design, so it prefers for all concerns or requests to be sent properly to ServiceNow, so my company can have better control over the incident requests and be able to sort those out. The tool fits all my needs today, except for the ServiceNow connector. That's the only additional feature I'd like to see in the next release of One Identity Manager."
"One Identity Manager's support model has room for improvement, especially when compared to competitors like Omada and SailPoint, which offer a more extensive global presence and support network."
"They have bad support. Sometimes, they're fast, and sometimes not. They have 24-hour support, so when you message them, they try to fix their problems. One Identity can give you a technical engineer who can guide you through what to do or give you custom scripts for a problem."
"The initial setup was complex. It is an extremely complicated thing to replace an entire self-built solution."
 

Pricing and Cost Advice

"The solution is priced too high, so I rate its pricing a nine out of ten."
"The price of Delinea Privileged Access Service is average compared to its competitors."
"The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
"It is sad that people with a limited budget won't be able to afford it."
"The pricing is moderate."
"In addition to the license fees, we have to pay for the server and admin fees."
"The price is cheap if I compare Delinea Privileged Access Service with other products."
"The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
"I believe the pricing is fair."
"Prices in Turkey are high due to inflation, a challenge we've heard about from our customers."
"The licensing for One Identity Manager is per user, per carbon life, specifically, it's per people, and not a per-identity licensing model. For example, if I have two hundred people, or if I have someone with several identities, I'm only paying for it once. I don't remember the exact cost of One Identity Manager because I wasn't the one who paid for the license."
"It's not cheap, but the pricing is okay. Other applications cost about the same."
"The solution is flexible, in general. You can define the parts of the solution that you want to use, and it won't affect the price."
"Its price is okay."
"One Identity is cost-efficient from a licensing perspective. However, one drawback is that it's expensive on the hardware side for the customer to set up. One Identity's professional services team recommends various components. They lose some of the cost advantage because the hardware is expensive and requires maintenance."
"One Identity Manager is cost-efficient."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
7%
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise8
By reviewers
Company SizeCount
Small Business108
Midsize Enterprise34
Large Enterprise119
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The difference in license cost is minimal, with CyberArk being slightly costly due to its market-leading position. The difference is in the range of a few hundred dollars.
What needs improvement with Delinea Privileged Access Service?
I would like to improve the overall suite and the user experience of Delinea Privileged Access Service.
What is your experience regarding pricing and costs for One Identity Manager?
The pricing and licensing for One Identity Manager are definitely enterprise-focused and can get expensive depending on the number of managed identities and integrations. The automation and governa...
What needs improvement with One Identity Manager?
Initial deployments are complex and require proper planning. Role mapping needs to be done very carefully. Integration with legacy applications takes more time and these areas could be improved. In...
What is your primary use case for One Identity Manager?
One Identity Manager is used for centralized user identity and access management, privileged account management, access governance, compliance, and auditing purposes. In one of our projects, One Id...
 

Also Known As

Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
Quest One Identity Manager
 

Overview

 

Sample Customers

Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: May 2026.
896,387 professionals have used our research since 2012.