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Delinea Privileged Access Service vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Delinea Privileged Access S...
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Enterprise Password Managers (15th), Privileged Access Management (PAM) (15th)
One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
166
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (3rd), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Delinea Privileged Access Service is designed for Privileged Access Management (PAM) and holds a mindshare of 2.9%, up 2.9% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Governance Administration (IGA), holds 10.6% mindshare, down 15.3% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Delinea Privileged Access Service2.9%
CyberArk Privileged Access Manager10.5%
Delinea Secret Server4.5%
Other82.1%
Privileged Access Management (PAM)
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
One Identity Manager10.6%
SailPoint Identity Security Cloud30.9%
Saviynt Identity Cloud18.7%
Other39.8%
Identity Governance Administration (IGA)
 

Featured Reviews

Francesco Panacea - PeerSpot reviewer
Senior Consultant at Deloitte Risk Advisory
Comprehensive documentation streamlines implementation with opportunity to improve user experience
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure privileged access, recording, session recording, password vault, etcetera The most common solution I find effective for protecting sensitive data is the most common features of…
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides secure access to environments."
"Delinea has very good support, rating them an eight or nine out of ten."
"The most valuable feature is the author's discovery of assets because it helps keep track of inventory."
"There are benefits in the security realm. We use Delinea at an enterprise level. I imagine there are productivity gains, but moreover, it's the security. We don’t enable staff to see the passwords of boxes but it's all being tracked and logged now."
"Delinea has very good support."
"The stability and performance are excellent."
"I recommend it to other organizations."
"Being able to access servers, web applications, network devices, etc. securely from anywhere, with MFA, with workflows that can be added for extra security, powerful auditing and reporting features, and easy Privileged Account Management, all backed by excellent support."
"The solution does help us efficiently manage lots of authorizations automatically."
"One Identity Manager is a complete governance tool, but its pricing remains reasonable when measured against other vendors."
"One of the most valuable features is the ability for business people to input their knowledge about business processes directly into the product. It's a good tool for anyone familiar with business or technical administration. The shopping cart capability for requests and the catalog features were also initially valuable."
"The IT shop is a great tool that allows a simple interface for users to see their access, be able to request additional access, and view the workflow approval process to understand where their request is and what any hold-ups may be."
"The most valuable feature of One Identity Manager is the customization that can be done, as every out-of-the-box process can be changed or I can create any new processes, which is the most useful functionality in my area."
"One Identity Manager is a strong enterprise-grade identity governance solution that delivers real value once it is implemented correctly."
"One Identity Manager offers several features that I found advantageous compared to other tools."
"It has many features which can be combined and configured in a great way, then put together in projects and ways that developers didn't think were possible, which has been great."
 

Cons

"Although the interface is intuitive, it could be a little more user-friendly."
"This solution needs better integration with third-party solutions because their ability to support other tools is very weak."
"I would have been really happy if Delinea were evolving or innovating like CyberArk."
"The initial setup is a bit complex."
"I would like for there to be a suitable solution to deploy a low-spec version for desktop password management to all our staff."
"The initial setup is a bit complex, but once the infrastructure is there and all the components have been installed, it's easy and straightforward to maintain."
"There needs to be a notification when a password is near expiration because we have experienced multiple lockouts due to expired passwords."
"Although the interface is intuitive, it could be a little more user-friendly."
"Their technical support's attitude is a bit strange. Quite often, we have to prove that there is a problem with the product rather than having them prove that there is not a problem with the product."
"They should publish more development documents to help users of One Identity Manager, as there are limited resources available."
"The web interface has room for improvement. It could be more performant and the design of the web interface is relatively complicated."
"There are too many different user interfaces. For example, one is the designer and another is the manager. There's also a web interface and an object browser. It would be helpful to consolidate all of those into a single administrator portal."
"Some features aren't supported by the technical support. It is based on your own risk, which I can accept, but I would be happier if they would provide me some additional information about them anyway, e.g., deleting tables or columns."
"With technical support, it is always an issue to get the right person. They do have good technical people in support, but it is sometimes not so easy to get them."
"The technical support is non-existent. It is not worth talking about."
"The initial setup was complex."
 

Pricing and Cost Advice

"In addition to the license fees, we have to pay for the server and admin fees."
"The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
"The price of Delinea Privileged Access Service is average compared to its competitors."
"The price is cheap if I compare Delinea Privileged Access Service with other products."
"It is sad that people with a limited budget won't be able to afford it."
"The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
"The pricing is moderate."
"The solution is priced too high, so I rate its pricing a nine out of ten."
"It has helped to reduce customer costs."
"One Identity Manager is cost-efficient."
"From a cost perspective, One Identity has the biggest bang for the buck."
"We are paying for premium support, which is expensive. However, we do receive very good, fast support."
"On-premises, it is cheap. It is way cheaper than others. The cost of the hosted one varies. They do offer a hosted one, and its cost varies, but it is not that expensive. You have a license for employees and a license for support."
"It is cost-effective. I do not know about the other regions, but here in the Middle East, the competitors are almost double the price."
"It's costlier that some other products, and there is nothing that fits every solution."
"It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into somewhat smaller things."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
6%
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise8
By reviewers
Company SizeCount
Small Business70
Midsize Enterprise30
Large Enterprise107
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The difference in license cost is minimal, with CyberArk being slightly costly due to its market-leading position. The difference is in the range of a few hundred dollars.
What needs improvement with Delinea Privileged Access Service?
I would like to improve the overall suite and the user experience of Delinea Privileged Access Service.
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
The setup cost and licensing were straightforward, with excellent support. There were no issues with pricing, setup cost, or licensing.
What needs improvement with One Identity Manager?
The initial setup could be improved to reduce the complexity.
 

Also Known As

Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
Quest One Identity Manager
 

Overview

 

Sample Customers

Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: April 2026.
890,088 professionals have used our research since 2012.