Dell Avamar vs Quest Rapid Recovery comparison

Dell Technologies and Quest Software are both solutions in the Backup and Recovery category. Dell Technologies is ranked #10 with an average rating of 8.2, while Quest Software is ranked #36 with an average rating of 8.5. Dell Technologies holds a 3.5% mindshare in BRS, compared to Quest Software’s 0.6% mindshare. Additionally, 87% of Dell Technologies users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Dell Avamar

Read 89 Dell Avamar reviews

6,818 Views
4,993 Comparison Views

87% willing to recommend

Quest Rapid Recovery

Read 20 Quest Rapid Recovery reviews

1,311 Views
838 Comparison Views

90% willing to recommend

Dell Avamar

Quest Rapid Recovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell Avamar and Quest Rapid Recovery are two prominent data protection solutions. Quest Rapid Recovery generally has superior features, but Dell Avamar excels in pricing and support.

Features: User reviews highlight Dell Avamar's strong deduplication capabilities, efficient backup processes, and reliability. Quest Rapid Recovery receives praise for its speed, comprehensive data recovery options, and user-friendly interface. While both products offer robust feature sets, Quest Rapid Recovery stands out for its faster recovery times.

Room for Improvement: Dell Avamar users suggest enhancements in scalability, a more intuitive management experience, and better integration with modern technologies. Quest Rapid Recovery users point to the need for better integration with cloud environments, improved reporting tools, and more streamlined updates. Dell Avamar's scalability issues seem more pressing than Quest Rapid Recovery's integration improvements.

Ease of Deployment and Customer Service: Dell Avamar reviews indicate relatively smooth deployment with strong customer support, while Quest Rapid Recovery users find the deployment straightforward but note occasional challenges with complex environments. However, Quest Rapid Recovery’s customer service is often described as less responsive compared to Dell Avamar. In this aspect, Dell Avamar has the upper hand due to better customer support.

Pricing and ROI: Dell Avamar is noted for its cost-effectiveness and good ROI, while Quest Rapid Recovery users feel that despite higher costs, the solution’s robust features justify the investment. Dell Avamar leads in terms of affordability, whereas Quest Rapid Recovery offers better feature-driven ROI.

To learn more, read our detailed Dell Avamar vs. Quest Rapid Recovery Report (Updated: April 2025).

Buyer's Guide

Dell Avamar vs. Quest Rapid Recovery

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell Avamar

Ranking in Backup and Recovery

10th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Deduplication Software (3rd)

Quest Rapid Recovery

Ranking in Backup and Recovery

36th

Average Rating

8.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Dell Avamar is 3.5%, down from 3.7% compared to the previous year. The mindshare of Quest Rapid Recovery is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Rahul Sarangdhar

Senior Specialist at LTI - Larsen & Toubro Infotech

Works excellently for on-prem backup but not the best for Azure backups

Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better. There is another Dell EMC tool called NetWorker, which is a bit centralized tool. If you deploy a storage node locally, you can use the same UI tool for central management, but in the case of Avamar, it needs to be deployed individually on a site, irrespective of whether it's small or big. So, if I have 10 sites, I have to manage 10 Avamar. That's a bit of a headache. The Dell EMC solution professionals who connect with the clients should suggest NetWorker to clients with multiple sites rather than Avamar. That's because NetWorker gives more centralized control, but they keep recommending Avamar, which isn't the best practice. There are no free or cheaper training plans. Unless your company is a partner with Dell, you don't get the student guide training, etc. Their administrator guide does not have all the information required for a new person. It doesn't cover the basics. The student guide is good, but it's not free. If you are a partner, only then it's free. Otherwise, there is a cost of $2,000 to $3,000. For people who are new to Avamar, there should be some resources to enable them to study on their own at least 50% of the basics. If I want to study Commvault, I get so many documents and resources to study, but in the case of Dell EMC products, there aren't any free resources. Only if you're a partner, the resources are available for you to learn. The user manuals and administrator guides are just for deployment. They aren't good for learning the basics for a fresher.

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We've been using this solution to backup our servers. It is a simple backup and restore data application."

"It is a very complete product."

"The solution is very stable."

"I have found the product to be scalable."

"It is one of the best solutions for backing up Oracle and other servers."

"Dell EMC Avamar is easy to work with and is user-friendly."

"Avamar has long been the best in its class, but that's changing as new solutions emerge. However, Dell has traditionally been a leader in deduplication and compression. Avamar enabled us to shift data from on-premise local appliances to data centers and multi-tenant infrastructure. That's a powerful feature. because customers can back up to the cloud without upgrading o high-capacity links or congesting their backups."

"The fast backup and recovery and the Full Backup features are valuable."

More Dell Avamar pros

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"The best feature of the solution is the user interface."

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."

"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."

"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."

"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."

"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."

"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."

More Quest Rapid Recovery pros

Cons

"The solution could be a bit easier to use in the sense that they need to make it simpler to backup products and restore items."

"We don't trust the product 100 percent. Kaspersky has many features Dell Avamar doesn't support, such as granular backup and history."

"If there is a need to move the data from one backup solution to another, it might be difficult since there is no option for a straightforward migration."

"Compared with Cohesity or Rubrik, which have some continuous data protection for backup and replication, this solution tends to lack in this area."

"It would be helpful if the product offered more integration potential."

"This solution could improve by introducing daily verifications and another repository."

"If you need to pull data out of it to offload to tapes, that's messy. You have a mechanism for it, but it is painful."

"Avamar cannot back up Nutanix as a virtual solution."

More Dell Avamar cons

"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."

"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."

"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."

"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."

"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."

"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

More Quest Rapid Recovery cons

Pricing and Cost Advice

"Dell EMC needs to lower Avamar's price and add more features to stay competitive."

"I'm not sure, but perhaps the pricing could be done better at the moment."

"Its licensing is weird. It is not just the licenses; we also purchase hardware. With most software products, such as Veeam, Commvault, and Data Protector, there is no hardware purchase at the same time. Because Avamar and Data Domain are tied together, they have an integrated pipe. You can separate them, but basically, they're designed to work as a couple. Because the Data Domain backend is designed to do dedupe and compression, we get 60:1. When you count it, you count it as a straight compression, but of course, that's with dedupe and some other stuff. You have to buy the hardware, the licensing, and the software at the same time. So, it's not just software."

"Licensing was generally on a per VM or terabyte basis. They changed their licensing model a couple of times and turned it into socket-based licensing, which is an improvement in their licensing model."

"It is very expensive. It's a trust based licensing. So that's an ethical challenge."

"Dell Avamar is a moderately priced solution."

"I rate the tool's price as a three out of ten if one means expensive and ten means it is a cheaply priced tool."

"Dell Avamar, including its virtual add-ons and cloud-based offerings, is cheaper than other solutions, but in the end, the price still depends on your use case. Price-wise, I'm rating Dell Avamar as six out of ten."

More Dell Avamar pricing and cost advice

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"Its price is okay. It is reasonable in terms of the way it works."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"I don't think the licensing for the product is very expensive."

"The pricing is on the higher end."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

More Quest Rapid Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Government

12%

Computer Software Company

12%

Manufacturing Company

11%

Computer Software Company

18%

Manufacturing Company

Financial Services Firm

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

What do you like most about Quest Rapid Recovery?

The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

Comparisons

Dell PowerProtect Data Manager vs Dell Avamar

Compared 33% of the time

Veeam Data Platform vs Dell Avamar

Compared 15% of the time

Dell NetWorker vs Dell Avamar

Compared 10% of the time

Commvault Cloud vs Dell Avamar

Compared 6% of the time

Rubrik vs Dell Avamar

Compared 6% of the time

More Dell Avamar Competitors

Veeam Data Platform vs Quest Rapid Recovery

Compared 51% of the time

Quest NetVault Plus vs Quest Rapid Recovery

Compared 14% of the time

Commvault Cloud vs Quest Rapid Recovery

Compared 9% of the time

Dell PowerProtect DD (Data Domain) vs Quest Rapid Recovery

Compared 9% of the time

Azure Backup vs Quest Rapid Recovery

Compared 9% of the time

More Quest Rapid Recovery Competitors

Product Reports

Buyer's Guide

Dell Avamar

April 2025

Download Dell Avamar product report

Buyer's Guide

Quest Rapid Recovery

April 2025

Download Quest Rapid Recovery product report

Also Known As

Avamar

Dell AppAssure

Overview

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

Quest Rapid Recovery is a software solution that helps you recover your lost or deleted data quickly and easily. It works by scanning your hard drive for any traces of lost or deleted files, and then recovering them for you. You can use Quest Rapid Recovery to recover files from any type of storage device, including your computer's hard drive, an external hard drive, a USB flash drive, or even a memory card.

Quest Rapid Recovery is easy to use and comes with a user-friendly interface. It also has a wide range of features that make it one of the most powerful data recovery tools available on the market today. Whether you need to recover a single file or your entire system, Quest Rapid Recovery is flexible enough to get the job done.

The software offers simple solutions for backup and restoration. You can monitor and manage backup and recovery environments across multiple sites from one cloud-based management console. The software also tracks changed blocks to speed up backups and reduce storage usage. In addition, Quest Rapid Recovery deploys application-consistent backup with fast recovery for file servers and applications on both Microsoft Windows and Linux systems.

Quest Rapid Recovery Features

Cloud archive: Stores your static data in Microsoft Azure, Amazon S3, Rackspace, or any OpenStack provider. This gives you more options for recovering your data. You can directly mount the archives to do a bare metal restore or a file-level restore.
Rapid snap for applications: Incremental-forever snapshots can be used to capture an entire application and its relevant state every 5 minutes, so that the application can be recovered quickly with near-zero downtime and minimal data loss.
Rapid snap for virtual: Protect your growing virtual environment by protecting VMware and Hyper-V VMs without disrupting applications and users.
Live recovery: Restores operations rapidly with an RTO of minutes.
Virtual standby: If the primary machine has any problems, the virtual machine will be activated to take its place.

Quest Rapid Recovery Benefits

Offers the ability to easily back up data in the data center and in the cloud.
Allows users to return to work quickly and without any impact on their business.
Ensures you set recovery point objectives that are specific in order to reduce the risk of data loss.
Reduces the amount of storage space you need to back up your files and save money on backup costs.
Uses the cloud to back up, archive, and store your data in case of a disaster.
Functions as a single solution for both physical and virtual environments.

Reviews from Real Users

Quest Rapid Recovery stands out among its competitors for a number of reasons. Two major ones are its ability to greatly reduce backup and recovery time and its ability to mount an entire server.

PeerSpot users take note of the advantages of these features in their reviews. Glenn R., an ICT network manager at St Christopher's School Hove, writes, “We have reduced our backup and recovery time by between 80% and 90%. Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.”

Bill V., a systems and network administrator at a tech services company, notes, “Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."

Quest Software

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Buyer's Guide

Dell Avamar vs. Quest Rapid Recovery

April 2025

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