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Dell CloudIQ vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Users have mixed experiences with Dell CloudIQ support, praising smooth transitions but noting communication issues and service decline.
Sentiment score
9.4
LogicMonitor's customer service is praised for fast responses, knowledgeable staff, 24/7 availability, and effective problem-solving, but varies by location.
 

Room For Improvement

No sentiment score available
Dell CloudIQ needs broader product support, better cost efficiency, improved reports, and integration with non-Dell technologies.
Sentiment score
5.0
LogicMonitor users seek enhanced monitoring customization, automation, reporting, performance monitoring, and improved alarm, topology, dashboards, and email alert features.
 

Scalability Issues

Sentiment score
8.5
Dell CloudIQ is highly rated for scalability, offering reliable support, though device compatibility can be improved further.
Sentiment score
7.8
LogicMonitor scales efficiently for thousands of devices, offering automation, role-based access control, and seamless growth with minimal challenges.
 

Setup Cost

No sentiment score available
Enterprise users find Dell CloudIQ costly, yet appreciate included software, noting mixed opinions on pricing versus alternatives.
No sentiment score available
LogicMonitor offers competitive pricing at $7.75 per device, with discounts, and justifies its cost through robust functionality.
 

Stability Issues

No sentiment score available
Dell CloudIQ is highly reliable and stable, outperforming EMC models with minimal issues and high user satisfaction ratings.
Sentiment score
9.1
LogicMonitor is highly stable, with minimal downtime, strong alerting features, frequent updates, and high user satisfaction.
 

Valuable Features

Sentiment score
8.2
Dell CloudIQ provides mobile storage monitoring, security insights, and integration, despite a 10-minute sync delay for on-premises data.
Sentiment score
8.0
Dashboards provide interactive visualization, custom monitoring, robust reporting, and integration with alerts, Google Maps, NetFlow, and AI-driven anomaly detection.
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
34th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
LogicMonitor
Ranking in IT Infrastructure Monitoring
11th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
26
Ranking in other categories
Network Monitoring Software (12th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (5th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.2%, up from 1.0% compared to the previous year. The mindshare of LogicMonitor is 2.4%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Yaswanth Yathaluru - PeerSpot reviewer
Easily visualize your environment's performance and forecast its capacity
Our company uses the solution for forecasting capacity and performance via cloud visualization that is maintained by Dell.  The solution is a maintenance tool that is used by our storage and backup teams to view PowerScale and our cloud.  The tool for forecasting capacity is valuable.  PowerScale…
Henry-Steinhauer - PeerSpot reviewer
They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.
I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
16%
Financial Services Firm
10%
Government
6%
Computer Software Company
22%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell CloudIQ?
Fewer vulnerabilities have been observed in the four years we have used the solution.
What needs improvement with Dell CloudIQ?
It would be even better if it could include information on servers and other hardware components in addition to storage.
What is your primary use case for Dell CloudIQ?
We use it primarily for storage management.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
 

Comparisons

 

Overview

 

Sample Customers

North Carolina State University
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Dell CloudIQ vs. LogicMonitor and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.