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Dell NetWorker vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
12th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
Unitrends
Ranking in Backup and Recovery
38th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. The mindshare of Unitrends is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use."
"The GUI is user-friendly."
"The initial setup is simple."
"Dell's technical support are quite helpful with straightforward issues."
"Taking backups is faster."
"Dell NetWorker's user interface is quite simple and very interactive."
"I feel that it is a good product."
"NetWorker has very good scalability."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"When I have had to use tech support, they've been very good."
"I am impressed with the tool's reporting and UniView features."
"Stability-wise, I rate this solution a nine out of ten."
"It is fairly stable."
"It is a quick and easy way to organize my backups and to keep track of them."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
 

Cons

"I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure."
"he API side of the solution has certain shortcomings."
"It is a little buggy at times, which is the only thing that I dislike about this product."
"It would be beneficial to have a single user interface for all of the features."
"Dell NetWorker could improve the GUI to include rack recovery."
"While upgrading to a new version, we encounter challenges related to specific algorithms or code regulations."
"The UI needs some enhancement to be more user-friendly."
"NetWorker sometimes has issues with the backup not starting and with connecting to the Oracle servers."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"No appliance update notifications."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"There's a lot that can be made better. For example, it could be more scalable."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"Network-based storage stability could be improved."
 

Pricing and Cost Advice

"The price is a little on the high side, but it's reliable and provides a good service."
"I have a capacity-based license, but I don't know the exact cost of that license."
"The pricing of the solution is not the cheapest compared to other similar solutions. The Networker is available as a component of the Dell EMC Data Protection Suite package and it should have the ability to be purchased separately."
"It is not very expensive and not very cheap."
"It is inexpensive compared to new products."
"The solution follows a subscription model for licensing. We pay annually to use the solution and the price is high."
"If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"Pricing model constantly changes."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"Talk with the sales guys. They can work with you on the best package."
"No comment."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Government
9%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

NetWorker
No data available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Dell NetWorker vs. Unitrends and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.