We performed a comparison between Digital.ai Agility and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For visualization capabilities, the automation capabilities make it possible to support the different personas. The features and capabilities are excellent and come with excellent support."
"It can generate reports showing a burndown chart, burnup chart, and the planned vs actual velocity."
"It allows my clients to have one central tool to manage their agile projects."
"With some of the other tools, you have to buy 20 different plugins to get to the same capability that comes with the basic Agility capability."
"Agility is highly flexible. It can do much more than what our client is doing with it. They use it in a defined way. Some at that company have a much broader knowledge of agile and SAFe, but they're given applications and a mandated way to work. We had to work within their parameters and provide an accurate transition so the data would be mapped and pushed through."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The solution is scalable."
"The resource manager is useful."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"Competitive in terms of research"
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"Improve how to create and track releases. Currently, I have to create child projects."
"The machine learning features are a new capability but could be improved. This is being worked by Digital.ai currently. Multicolor simulation, specifically, could be improved."
"The user interface can be improved by adding Save, Edit, Add, Cancel, and Return buttons to the popup windows that are displayed when you click on a child item."
"There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it."
"In my work as a contractor, it's always frustrating when a client has multiple software applications that don't talk to each other and they all perform the same function. That presents a huge challenge between their IT groups."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The interface isn't user-friendly."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"A major improvement we would like to see is definitely around agile management."
"Dashboard interface is limited functionally and not very user friendly"
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
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Digital.ai Agility is ranked 9th in Enterprise Agile Planning Tools with 5 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Digital.ai Agility is rated 9.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Digital.ai Agility writes " A scalable, full-package solution with a tech support team that bends over backwards to help". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Digital.ai Agility is most compared with Jira, Jira Align, Rally Software, Microsoft Azure DevOps and TFS, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Digital.ai Agility vs. ServiceNow Strategic Portfolio Management report.
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