Try our new research platform with insights from 80,000+ expert users

Digital.ai Agility vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Digital.ai Agility
Ranking in Enterprise Agile Planning Tools
9th
Average Rating
9.0
Number of Reviews
5
Ranking in other categories
Application Lifecycle Management (ALM) Suites (14th), Release Automation (11th), Value Stream Management Software (5th)
ServiceNow Strategic Portfo...
Ranking in Enterprise Agile Planning Tools
5th
Average Rating
8.0
Number of Reviews
31
Ranking in other categories
Project Portfolio Management (2nd)
 

Mindshare comparison

As of November 2024, in the Enterprise Agile Planning Tools category, the mindshare of Digital.ai Agility is 0.8%, down from 1.3% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 4.9%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools
 

Featured Reviews

Debbie Brey - PeerSpot reviewer
Jul 18, 2022
A scalable, full-package solution with a tech support team that bends over backwards to help
My team is currently using this solution as our backlog management tool. We have both an on-prem version and a public cloud. We have some traditional software development teams that are using the on-prem version. For our cloud version, right now we have non-software teams that are experimenting…
Srinivasa Neelapu - PeerSpot reviewer
Jun 7, 2024
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can generate reports showing a burndown chart, burnup chart, and the planned vs actual velocity."
"Agility is highly flexible. It can do much more than what our client is doing with it. They use it in a defined way. Some at that company have a much broader knowledge of agile and SAFe, but they're given applications and a mandated way to work. We had to work within their parameters and provide an accurate transition so the data would be mapped and pushed through."
"For visualization capabilities, the automation capabilities make it possible to support the different personas. The features and capabilities are excellent and come with excellent support."
"With some of the other tools, you have to buy 20 different plugins to get to the same capability that comes with the basic Agility capability."
"It allows my clients to have one central tool to manage their agile projects."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The most valuable feature of ServiceNow Strategic Portfolio Management is its end-to-end processes, which enable us to manage strategies from start to finish. It covers idea management to implementation and beyond. Real-time analytics in ServiceNow SPM significantly supports our operational decision-making processes."
"The interface is extremely user-friendly."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The program is stable."
"It's a very complete solution."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"It manages portfolios and aligns our current portfolio with internal changes."
 

Cons

"There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it."
"Improve how to create and track releases. Currently, I have to create child projects."
"The user interface can be improved by adding Save, Edit, Add, Cancel, and Return buttons to the popup windows that are displayed when you click on a child item."
"In my work as a contractor, it's always frustrating when a client has multiple software applications that don't talk to each other and they all perform the same function. That presents a huge challenge between their IT groups."
"The machine learning features are a new capability but could be improved. This is being worked by Digital.ai currently. Multicolor simulation, specifically, could be improved."
"The solution needs a few things in terms of resource management."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The configurations are fine, but the user interface could be improved."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"A major improvement we would like to see is definitely around agile management."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The price is too high."
 

Pricing and Cost Advice

"You get what you pay for. Don't let your development teams dictate what the portfolio management team should use as the main tool."
"Comparing the pricing to other products, I think this solution is in the middle."
"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"The solution is expensive."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"The pricing is negotiable based on the contract and licensing perspective."
"The licensing is based on metrics and is tailored to customer's needs."
"The solution was quite expensive."
report
Use our free recommendation engine to learn which Enterprise Agile Planning Tools solutions are best for your needs.
814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
19%
Insurance Company
18%
Financial Services Firm
12%
Computer Software Company
11%
Financial Services Firm
15%
Manufacturing Company
13%
Government
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is average. They always have some extra options to add. I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.
What needs improvement with ServiceNow Strategic Portfolio Management?
If we have enough information, we can address issues from the cloud to the top level of the organization. This allows us to see if our resources are being allocated properly from an executive persp...
 

Also Known As

VersionOne Lifecycle, VersionOne, CollabNet VersionOne, Digital.ai Continuum
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Siemens Health Services (HS), Cerner Corporation, Aaron's, Federal Home Loan Bank of Atlanta, Kelley Blue Book, AOL, Axway, Tideworks, bwin Interactive Entertainment, AG, Intergraph, Eos Group, PeopleCube, Liquid Machines
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Digital.ai Agility vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.