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Digital.ai Agility vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digital.ai Agility
Ranking in Enterprise Agile Planning Tools
9th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
Application Lifecycle Management (ALM) Suites (14th), Release Automation (7th), Value Stream Management Software (5th)
ServiceNow Strategic Portfo...
Ranking in Enterprise Agile Planning Tools
5th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Project Portfolio Management (2nd)
 

Mindshare comparison

As of February 2025, in the Enterprise Agile Planning Tools category, the mindshare of Digital.ai Agility is 0.9%, down from 1.1% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 5.4%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools
 

Featured Reviews

Debbie Brey - PeerSpot reviewer
A scalable, full-package solution with a tech support team that bends over backwards to help
There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it. The feature I would like to see is already in their newer licensing structure, and that's the live integration between Agility, Jira and Azure DevOps. That's the piece that I think is really valuable.
Srinivasa Neelapu - PeerSpot reviewer
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can generate reports showing a burndown chart, burnup chart, and the planned vs actual velocity."
"It allows my clients to have one central tool to manage their agile projects."
"With some of the other tools, you have to buy 20 different plugins to get to the same capability that comes with the basic Agility capability."
"For visualization capabilities, the automation capabilities make it possible to support the different personas. The features and capabilities are excellent and come with excellent support."
"Agility is highly flexible. It can do much more than what our client is doing with it. They use it in a defined way. Some at that company have a much broader knowledge of agile and SAFe, but they're given applications and a mandated way to work. We had to work within their parameters and provide an accurate transition so the data would be mapped and pushed through."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"ServiceNow support is awesome."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The interface is extremely user-friendly."
"The resource manager is useful."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"Competitive in terms of research"
 

Cons

"In my work as a contractor, it's always frustrating when a client has multiple software applications that don't talk to each other and they all perform the same function. That presents a huge challenge between their IT groups."
"The machine learning features are a new capability but could be improved. This is being worked by Digital.ai currently. Multicolor simulation, specifically, could be improved."
"There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it."
"The user interface can be improved by adding Save, Edit, Add, Cancel, and Return buttons to the popup windows that are displayed when you click on a child item."
"Improve how to create and track releases. Currently, I have to create child projects."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"The main challenge we face with SPM is its flexibility, which can sometimes lead to lengthy discussions and slow down implementation. As for improvements, integrating IT finance management tools like AppTio or Nearos would be beneficial. We already have data mining capabilities, but continuous updates and enabling of new features would be great, considering the rapid pace of DevOps advancements in the market. In terms of forward-looking analytics and comparison to tools like Power BI, there are areas that could be enhanced, especially in drill-down reporting."
"The configurations are fine, but the user interface could be improved."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"ServiceNow need to focus on internal empowerment rather than awareness to drive the change."
"I would like to see some artificial intelligence incorporated into the management functions."
"The interface isn't user-friendly."
 

Pricing and Cost Advice

"Comparing the pricing to other products, I think this solution is in the middle."
"You get what you pay for. Don't let your development teams dictate what the portfolio management team should use as the main tool."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"I would rate the cost as five out of ten."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"The licensing is based on metrics and is tailored to customer's needs."
"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"The solution was quite expensive."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Insurance Company
18%
Manufacturing Company
18%
Computer Software Company
13%
Financial Services Firm
11%
Financial Services Firm
15%
Manufacturing Company
13%
Government
9%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
It's a bit costly currently. Efforts are being made to explore cost-benefit measures for investing in it.
What needs improvement with ServiceNow Strategic Portfolio Management?
There is always scope for improvement. As of now, making the product more cost-beneficial would help more organizations consider investing in it.
 

Also Known As

VersionOne Lifecycle, VersionOne, CollabNet VersionOne, Digital.ai Continuum
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Siemens Health Services (HS), Cerner Corporation, Aaron's, Federal Home Loan Bank of Atlanta, Kelley Blue Book, AOL, Axway, Tideworks, bwin Interactive Entertainment, AG, Intergraph, Eos Group, PeopleCube, Liquid Machines
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Digital.ai Agility vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: January 2025.
839,164 professionals have used our research since 2012.