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Dropbox vs Google Cloud Storage comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Users appreciate Dropbox's low-cost features, though quantifying ROI is challenging; benefits include accessibility, security, and reduced complaints.
Sentiment score
1.0
Google Cloud Storage is reliable and efficient but lacks cost-saving benefits compared to Azure, with favorable return on investment.
 

Customer Service

Sentiment score
2.7
Dropbox support is mixed; positives include 24/7 availability, negatives involve slow email responses and licensing issue assistance.
Sentiment score
3.8
Google Cloud Storage's customer support is generally praised for responsiveness, though some users report slower response times and prefer forums.
Dropbox offers 24-hour support, both through chat and limited hour calls.
We provide the support ourselves and do not have any support straight from Dropbox.
For SAP loads, Google provided a specific team, which resulted in good support.
We have self-studied to learn the services.
 

Scalability Issues

Sentiment score
7.2
Dropbox is scalable for various business sizes, offering flexible plans, but may vary in effectiveness at enterprise levels.
Sentiment score
5.8
Google Cloud Storage is highly scalable, allowing easy capacity adjustments and stable performance for both small and large user bases.
Google Cloud Storage is scalable, but there are limitations.
 

Stability Issues

Sentiment score
8.1
Users consider Dropbox stable and reliable, despite occasional syncing delays and reliance on internet connectivity for uploads.
Sentiment score
6.6
Google Cloud Storage is reliable and efficient, with high stability and performance ratings, maintaining data integrity globally.
There was no direct experience with any instability during my involvement.
 

Room For Improvement

Dropbox needs better storage, pricing, security, interface, and integration to enhance user experience and remain competitive.
Google Cloud Storage needs speed, cost improvements, user-friendly management, and enhanced security, integration, capacity, pricing, and data tools.
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive.
They cover a broad range of products, which might affect their ability to compete well in certain niches.
 

Setup Cost

Enterprise users find Dropbox pricing competitive, though opinions vary on cost-effectiveness and desire for better discounts and management.
Enterprise buyers find Google Cloud Storage pricing competitive, citing flexibility and moderate fees, despite occasional cost increases.
Depending on your setup, Google Cloud Storage is economical, especially if you do not need high stability and scalability.
Google Cloud was cheaper compared to AWS and Azure.
 

Valuable Features

Dropbox offers user-friendly, secure storage with seamless syncing, easy sharing, scalability, and strong compatibility across all devices and environments.
Google Cloud Storage provides scalability, strong security, seamless integration, and flexible features, making it reliable and user-friendly.
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
The user interface of Google Cloud Storage is easy and consistent across all their products.
We do not experience any disruptions, and the service meets our needs and requirements.
 

Categories and Ranking

Dropbox
Ranking in Cloud Storage
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Content Collaboration Platforms (1st)
Google Cloud Storage
Ranking in Cloud Storage
1st
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
79
Ranking in other categories
Public Cloud Storage Services (3rd)
 

Mindshare comparison

As of July 2025, in the Cloud Storage category, the mindshare of Dropbox is 5.4%, down from 5.8% compared to the previous year. The mindshare of Google Cloud Storage is 8.1%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
Manimaran Tannimalai - PeerSpot reviewer
User interface consistency facilitates seamless project planning and design for specialized tasks
While Google has made efforts to address SAP loads, the company lacks a product specialist focus. They cover a broad range of products, which might affect their ability to compete well in certain niches. Google's strength lies in their adapted approach to specific tasks, as seen with SAP loads. Generally, their focus is widespread.
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861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
7%
Computer Software Company
6%
Construction Company
5%
Educational Organization
33%
Computer Software Company
11%
Financial Services Firm
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive. In Dropbox, once a file is opened on one system, it locks the...
What is your experience regarding pricing and costs for Google Cloud Storage?
Google Cloud ( /products/google-cloud-reviews ) was cheaper compared to AWS ( /products/amazon-aws-reviews ) and Azure ( /products/microsoft-azure-reviews ). AWS ( /products/amazon-aws-reviews ) wa...
What needs improvement with Google Cloud Storage?
While Google has made efforts to address SAP loads, the company lacks a product specialist focus. They cover a broad range of products, which might affect their ability to compete well in certain n...
 

Comparisons

 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
1. Adobe 2. Airbnb 3. Amazon 4. Apple 5. AT&T 6. Baidu 7. Cisco 8. Coca-Cola 9. Dell 10. eBay 11. Facebook 12. Ford 13. Google 13. HP 14. IBM 15. Intel 16. JPMorgan Chase 17. LinkedIn 18. Lyft 19. Microsoft 20. Netflix 21. Nike 22. Oracle 23. PayPal 24. Pinterest 25. Qualcomm 26. SAP 27. Spotify 28. Tesla 29. Toyota 30. Twitter 31. Visa 32. Walmart 33. WeWork
Find out what your peers are saying about Dropbox vs. Google Cloud Storage and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.