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DX Unified Infrastructure Management vs ManageEngine OpManager comparison

Broadcom and ManageEngine are both solutions in the Network Monitoring Software category. Broadcom is ranked #70 with an average rating of 7.0, while ManageEngine is ranked #9 with an average rating of 8.4. Broadcom holds a 0.4% mindshare in NMS, compared to ManageEngine’s 1.7% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 83% of ManageEngine users who would recommend it.
DX Unified Infrastructure M...
Read 121 DX Unified Infrastructure Management reviews
  • 735 Views
  • 445 Comparison Views
92% willing to recommend
ManageEngine OpManager
Read 51 ManageEngine OpManager reviews
  • 3,524 Views
  • 2,081 Comparison Views
83% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

DX Unified Infrastructure Management and ManageEngine OpManager compete in the infrastructure management tools category. DX Unified Infrastructure Management appears to have the upper hand for large enterprises due to its comprehensive features and scalability, while ManageEngine OpManager is preferred for its ease of use and cost-effectiveness in network monitoring.

Features: DX Unified Infrastructure Management shines with its scalable architecture, stable non-Java framework, and diverse monitoring probes. It integrates multiple monitoring needs, enabling large enterprises to customize extensively. ManageEngine OpManager focuses on network performance monitoring, provides an intuitive solution for managing network devices, and offers a user-friendly interface.

Room for Improvement: DX Unified Infrastructure Management could improve customer support, integration capabilities, and reporting features. ManageEngine OpManager could enhance its reporting capabilities, dashboard customization, and incorporate advanced features for non-network devices.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management offers flexible deployment across hybrid cloud environments, though customer service has faced challenges post-acquisition by CA. ManageEngine OpManager provides straightforward on-premises deployment and strong customer support but lacks cloud integration flexibility.

Pricing and ROI: DX Unified Infrastructure Management is priced higher, reflecting its comprehensive enterprise capabilities, with ROI seen through automation and monitoring. ManageEngine OpManager offers competitive pricing, beneficial for smaller to mid-sized businesses focusing on network monitoring, requiring consideration of needs versus budget.

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To learn more, read our detailed DX Unified Infrastructure Management vs. ManageEngine OpManager Report (Updated: March 2025).
Buyer's Guide
DX Unified Infrastructure Management vs. ManageEngine OpManager
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
70th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
121
Ranking in other categories
Server Monitoring (23rd), IT Infrastructure Monitoring (53rd), Cloud Monitoring Software (38th), AIOps (19th)
ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.4%, down from 0.4% compared to the previous year. The mindshare of ManageEngine OpManager is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Q&A Highlights

SS
Oct 15, 2019
What Is The Biggest Difference Between CA UIM and Manage Engine?
UIM is a very old, expensive, conglomeration of tools all written by different companies. ManageEngine has moderate capabilities but largely developed for smaller companies. If you read their reviews there is a great deal of angst with their support and implementation services. Also, they are all separate products built to be standalone so there is not the integration you would find in a true AIOps platform. They are also far more expensive than our offering. Take a look https://ptdrv.linkedin.com/yajsbk6
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Featured Reviews

Arunpandiyan M - PeerSpot reviewer
Easy to set up, simple to use, and offers great technical support
There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.
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MUBDIUL ISLAM - PeerSpot reviewer
NetFlow monitoring has improved operations but needs better configurations
For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"It is the foundation for our monitoring solution."
"Technical support is great."
"It is reliable when it comes to monitoring."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
More DX Unified Infrastructure Management pros
"Device monitoring is a good tool of this solution."
"The solution gives pretty good network visibility. I am also impressed with it's monitoring."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"The solution's most valuable features are reporting, event notifications, and alert management."
"OpManager can monitor network utilization, downtime, and services in real time."
"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."
"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."
"The dashboard, versatility and larger horizon are valuable."
More ManageEngine OpManager pros
 

Cons

"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"Currently lacks a mobile application which would be helpful."
"DX UIM's reporting and customization need to be improved."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"It would be good to implement views showing the aggregated status graphically."
More DX Unified Infrastructure Management cons
"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."
"The data provided by the tool is not accurate."
"WMI and SNMP integration with the domain controller should be seamless"
"We get a lot of false alerts."
"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
More ManageEngine OpManager cons
 

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Customers pay for the license and the support."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"Reasonable setup cost and licensing prices."
"The license cost depends on the number of probes and robots."
"CAD $400,000 annually."
"ManageEngine OpManager is cheaper than SolarWinds."
"In terms of pricing, I would rate it a two out of five. It was expensive."
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"The solution's pricing is very low compared to other products."
"The product is not worth the money."
"The price for ManageEngine OpManager is average."
"It is reasonably priced."
"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
More ManageEngine OpManager pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
16%
Computer Software Company
12%
Real Estate/Law Firm
6%
Educational Organization
49%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
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What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
See all answers
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
See all answers
What do you like most about ManageEngine OpManager?
The product provides intensive reports.
See all answers
What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
See all answers
What needs improvement with ManageEngine OpManager?
For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am co...
See all answers
 

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Compared 24% of the time
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Compared 16% of the time
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Compared 12% of the time
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Product Reports

Buyer's Guide
DX Unified Infrastructure Management
March 2025
DX Unified Infrastructure Management reportDownload DX Unified Infrastructure Management product report
Buyer's Guide
ManageEngine OpManager
March 2025
ManageEngine OpManager reportDownload ManageEngine OpManager product report
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
OpManager
 

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine
 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Buyer's Guide
DX Unified Infrastructure Management vs. ManageEngine OpManager
March 2025
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