DX Unified Infrastructure Management vs ManageEngine OpManager comparison

Broadcom and ManageEngine are both solutions in the Network Monitoring Software category. Broadcom is ranked #68 with an average rating of 7.0, while ManageEngine is ranked #9 with an average rating of 8.1. Broadcom holds a 0.5% mindshare in NMS, compared to ManageEngine’s 1.9% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 83% of ManageEngine users who would recommend it.

DX Unified Infrastructure M...

Read 121 DX Unified Infrastructure Management reviews

831 Views
502 Comparison Views

92% willing to recommend

ManageEngine OpManager

Read 50 ManageEngine OpManager reviews

3,724 Views
2,185 Comparison Views

83% willing to recommend

DX Unified Infrastructure M...

ManageEngine OpManager

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Executive SummaryUpdated on Oct 10, 2024

DX Unified Infrastructure Management and ManageEngine OpManager compete in the infrastructure management tools category. DX Unified Infrastructure Management appears to have the upper hand for large enterprises due to its comprehensive features and scalability, while ManageEngine OpManager is preferred for its ease of use and cost-effectiveness in network monitoring.

Features: DX Unified Infrastructure Management shines with its scalable architecture, stable non-Java framework, and diverse monitoring probes. It integrates multiple monitoring needs, enabling large enterprises to customize extensively. ManageEngine OpManager focuses on network performance monitoring, provides an intuitive solution for managing network devices, and offers a user-friendly interface.

Room for Improvement: DX Unified Infrastructure Management could improve customer support, integration capabilities, and reporting features. ManageEngine OpManager could enhance its reporting capabilities, dashboard customization, and incorporate advanced features for non-network devices.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management offers flexible deployment across hybrid cloud environments, though customer service has faced challenges post-acquisition by CA. ManageEngine OpManager provides straightforward on-premises deployment and strong customer support but lacks cloud integration flexibility.

Pricing and ROI: DX Unified Infrastructure Management is priced higher, reflecting its comprehensive enterprise capabilities, with ROI seen through automation and monitoring. ManageEngine OpManager offers competitive pricing, beneficial for smaller to mid-sized businesses focusing on network monitoring, requiring consideration of needs versus budget.

To learn more, read our detailed DX Unified Infrastructure Management vs. ManageEngine OpManager Report (Updated: January 2025).

Buyer's Guide

DX Unified Infrastructure Management vs. ManageEngine OpManager

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

68th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

121

Ranking in other categories

Server Monitoring (22nd), IT Infrastructure Monitoring (55th), Cloud Monitoring Software (38th), AIOps (19th)

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.5%, down from 0.5% compared to the previous year. The mindshare of ManageEngine OpManager is 1.9%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Q&A Highlights

Shashank Sharma

Technical Associate at Locuz Enterprise Solutions Ltd

Oct 15, 2019

What Is The Biggest Difference Between CA UIM and Manage Engine?

UIM is a very old, expensive, conglomeration of tools all written by different companies. ManageEngine has moderate capabilities but largely developed for smaller companies. If you read their reviews there is a great deal of angst with their support and implementation services. Also, they are all separate products built to be standalone so there is not the integration you would find in a true AIOps platform. They are also far more expensive than our offering. Take a look https://ptdrv.linkedin.com/yajsbk6

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Featured Reviews

Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

Easy to set up, simple to use, and offers great technical support

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

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Tanveer Khalid

Technical Consultant at Kidan

Offers automation capabilities, ability to manage the entire network, and provides real-time monitoring of network utilization

For network performance, there are so many tools in OpManager for your network. You can manage your servers and processes as well. Processes are the Windows services running in the background. They are what you see in the task manager when you check how many are being run by Windows or the machine. OpManager can manage these processes. If one isn't running, you can reboot or start it or write a script for the situation. For example, if there's a server issue at night, a rule will automatically run in the background and reboot the services. OpManager will do all of that, and the services will come back online. It can resolve those types of issues on its own. And it's automated.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."

"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."

"It is easy to implement."

"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."

"It delivers our customers many metrics, so they may make decisions"

"I recall the initial setup being straightforward."

"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."

"Great out-of-the-box capability."

More DX Unified Infrastructure Management pros

"The product provides intensive reports."

"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."

"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."

"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."

"The application monitoring is the solution's most valuable feature."

"The ease of use and comprehensive integration are the most valuable features"

"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."

"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."

More ManageEngine OpManager pros

Cons

"The UIM has no features through goods and services yet. "

"We had to do some work to make what was more of a business class solution work at an enterprise level."

"How we can get more native information from CA's solutions."

"Stability."

"It is a little complex to use versus other softwares."

"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."

"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."

"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."

More DX Unified Infrastructure Management cons

"The dashboard has some limitations and should be more user-friendly."

"The solution's reports need to include the number of applications consumed."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"The dashboard could include more features."

"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."

"Real user and UI monitoring are not practical."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"The main area for improvement for ManageEngine OpManager is its performance."

More ManageEngine OpManager cons

Pricing and Cost Advice

"Reasonable setup cost and licensing prices."

"The license cost depends on the number of probes and robots."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"CAD $400,000 annually."

"Customers pay for the license and the support."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"ManageEngine OpManager is cheaper than SolarWinds."

"The solution's licensing costs are yearly and based on the number of applications."

"It is reasonably priced."

"ManageEngine OpManager has a three-tier licensing model."

"The solution's pricing is very low compared to other products."

"The product is not worth the money."

"The pricing is moderate."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

More ManageEngine OpManager pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

19%

Financial Services Firm

16%

Computer Software Company

11%

Real Estate/Law Firm

Educational Organization

55%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

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What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

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What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

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What do you like most about ManageEngine OpManager?

The product provides intensive reports.

See all answers

What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

See all answers

What needs improvement with ManageEngine OpManager?

The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate. SolarWinds is more accurate.

See all answers

Comparisons

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Compared 27% of the time

Datadog vs DX Unified Infrastructure Management

Compared 26% of the time

SolarWinds Server and Application Monitor vs DX Unified Infrastructure Management

Compared 18% of the time

SCOM vs DX Unified Infrastructure Management

Compared 15% of the time

DX SaaS vs DX Unified Infrastructure Management

Compared 15% of the time

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SolarWinds NPM vs ManageEngine OpManager

Compared 27% of the time

Zabbix vs ManageEngine OpManager

Compared 16% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 10% of the time

SCOM vs ManageEngine OpManager

Compared 8% of the time

WhatsUp Gold vs ManageEngine OpManager

Compared 7% of the time

More ManageEngine OpManager Competitors

Product Reports

Buyer's Guide

DX Unified Infrastructure Management

January 2025

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Buyer's Guide

ManageEngine OpManager

December 2024

Download ManageEngine OpManager product report

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

OpManager

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Broadcom

ManageEngine

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

DX Unified Infrastructure Management vs. ManageEngine OpManager

January 2025

Free Report: DX Unified Infrastructure Management vs. ManageEngine OpManager

Find out what your peers are saying about DX Unified Infrastructure Management vs. ManageEngine OpManager and other solutions. Updated: January 2025.

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