DX Unified Infrastructure Management vs ManageEngine OpManager comparison

Broadcom and ManageEngine are both solutions in the Network Monitoring Software category. Broadcom is ranked #68 with an average rating of 7.0, while ManageEngine is ranked #9 with an average rating of 8.1. Broadcom holds a 0.4% mindshare in NMS, compared to ManageEngine’s 1.7% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 83% of ManageEngine users who would recommend it.

DX Unified Infrastructure M...

Read 121 DX Unified Infrastructure Management reviews

763 Views
464 Comparison Views

92% willing to recommend

ManageEngine OpManager

Read 51 ManageEngine OpManager reviews

3,657 Views
2,152 Comparison Views

83% willing to recommend

DX Unified Infrastructure M...

ManageEngine OpManager

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Executive SummaryUpdated on Oct 10, 2024

DX Unified Infrastructure Management and ManageEngine OpManager compete in the infrastructure management tools category. DX Unified Infrastructure Management appears to have the upper hand for large enterprises due to its comprehensive features and scalability, while ManageEngine OpManager is preferred for its ease of use and cost-effectiveness in network monitoring.

Features: DX Unified Infrastructure Management shines with its scalable architecture, stable non-Java framework, and diverse monitoring probes. It integrates multiple monitoring needs, enabling large enterprises to customize extensively. ManageEngine OpManager focuses on network performance monitoring, provides an intuitive solution for managing network devices, and offers a user-friendly interface.

Room for Improvement: DX Unified Infrastructure Management could improve customer support, integration capabilities, and reporting features. ManageEngine OpManager could enhance its reporting capabilities, dashboard customization, and incorporate advanced features for non-network devices.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management offers flexible deployment across hybrid cloud environments, though customer service has faced challenges post-acquisition by CA. ManageEngine OpManager provides straightforward on-premises deployment and strong customer support but lacks cloud integration flexibility.

Pricing and ROI: DX Unified Infrastructure Management is priced higher, reflecting its comprehensive enterprise capabilities, with ROI seen through automation and monitoring. ManageEngine OpManager offers competitive pricing, beneficial for smaller to mid-sized businesses focusing on network monitoring, requiring consideration of needs versus budget.

To learn more, read our detailed DX Unified Infrastructure Management vs. ManageEngine OpManager Report (Updated: January 2025).

Buyer's Guide

DX Unified Infrastructure Management vs. ManageEngine OpManager

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

68th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

121

Ranking in other categories

Server Monitoring (23rd), IT Infrastructure Monitoring (53rd), Cloud Monitoring Software (38th), AIOps (19th)

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.4%, down from 0.5% compared to the previous year. The mindshare of ManageEngine OpManager is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Q&A Highlights

Shashank Sharma

Technical Associate at Locuz Enterprise Solutions Ltd

Oct 15, 2019

What Is The Biggest Difference Between CA UIM and Manage Engine?

UIM is a very old, expensive, conglomeration of tools all written by different companies. ManageEngine has moderate capabilities but largely developed for smaller companies. If you read their reviews there is a great deal of angst with their support and implementation services. Also, they are all separate products built to be standalone so there is not the integration you would find in a true AIOps platform. They are also far more expensive than our offering. Take a look https://ptdrv.linkedin.com/yajsbk6

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Featured Reviews

Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

Easy to set up, simple to use, and offers great technical support

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

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MUBDIUL ISLAM

Junior System Engineer at Corporate Projukti Limited

NetFlow monitoring has improved operations but needs better configurations

For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."

"It is the foundation for our monitoring solution."

"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."

"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."

"It is easy to implement."

"Great customized dashboards and drill down reports with auto serve analytics."

"MultiWAN and Balance service"

"I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution."

More DX Unified Infrastructure Management pros

"The solution gives pretty good network visibility. I am also impressed with it's monitoring."

"The solution's most valuable features are reporting, event notifications, and alert management."

"Some of the useful features are NetFlow and analytics."

"In my three years of experience with OpManager, we haven't encountered any issues. So, I'd rate it a nine out of ten. It's very stable."

"The solution is finely stable."

"Overall, I give the product a rating of ten."

"The detections are fine when they work."

"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."

More ManageEngine OpManager pros

Cons

"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."

"There should be wider coverage of storage infrastructure."

"How we can get more native information from CA's solutions."

"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."

"DX UIM's reporting and customization need to be improved."

"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."

"Currently lacks a mobile application which would be helpful."

"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."

More DX Unified Infrastructure Management cons

"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"It is sometimes difficult to manage the user interface. It can get very complicated."

"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."

"The dashboard has some limitations and should be more user-friendly."

"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."

"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."

"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."

More ManageEngine OpManager cons

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"Customers pay for the license and the support."

"Reasonable setup cost and licensing prices."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"The license cost depends on the number of probes and robots."

"CAD $400,000 annually."

"The product is not worth the money."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"It is reasonably priced."

"The initial cost is low and the add-ons are reasonable."

"The pricing is moderate."

"ManageEngine OpManager has a three-tier licensing model."

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"It is not really expensive; it is nominal licensing."

More ManageEngine OpManager pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

19%

Financial Services Firm

17%

Computer Software Company

11%

Real Estate/Law Firm

Educational Organization

54%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

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What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

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What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

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What do you like most about ManageEngine OpManager?

The product provides intensive reports.

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What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

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What needs improvement with ManageEngine OpManager?

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Comparisons

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Compared 17% of the time

DX SaaS vs DX Unified Infrastructure Management

Compared 17% of the time

Nagios XI vs DX Unified Infrastructure Management

Compared 15% of the time

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SolarWinds NPM vs ManageEngine OpManager

Compared 26% of the time

Zabbix vs ManageEngine OpManager

Compared 16% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 11% of the time

WhatsUp Gold vs ManageEngine OpManager

Compared 7% of the time

SCOM vs ManageEngine OpManager

Compared 7% of the time

More ManageEngine OpManager Competitors

Product Reports

Buyer's Guide

DX Unified Infrastructure Management

February 2025

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Buyer's Guide

ManageEngine OpManager

February 2025

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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

OpManager

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

DX Unified Infrastructure Management vs. ManageEngine OpManager

January 2025

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