DX Unified Infrastructure Management vs ManageEngine OpManager comparison

Broadcom and ManageEngine are both solutions in the Network Monitoring Software category. Broadcom is ranked #34 with an average rating of 8.2, while ManageEngine is ranked #10 with an average rating of 8.1. Broadcom holds a 0.5% mindshare in NMS, compared to ManageEngine’s 2.0% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 83% of ManageEngine users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

DX Unified Infrastructure Management and ManageEngine OpManager compete in the infrastructure management tools category. DX Unified Infrastructure Management appears to have the upper hand for large enterprises due to its comprehensive features and scalability, while ManageEngine OpManager is preferred for its ease of use and cost-effectiveness in network monitoring.

Features: DX Unified Infrastructure Management shines with its scalable architecture, stable non-Java framework, and diverse monitoring probes. It integrates multiple monitoring needs, enabling large enterprises to customize extensively. ManageEngine OpManager focuses on network performance monitoring, provides an intuitive solution for managing network devices, and offers a user-friendly interface.

Room for Improvement: DX Unified Infrastructure Management could improve customer support, integration capabilities, and reporting features. ManageEngine OpManager could enhance its reporting capabilities, dashboard customization, and incorporate advanced features for non-network devices.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management offers flexible deployment across hybrid cloud environments, though customer service has faced challenges post-acquisition by CA. ManageEngine OpManager provides straightforward on-premises deployment and strong customer support but lacks cloud integration flexibility.

Pricing and ROI: DX Unified Infrastructure Management is priced higher, reflecting its comprehensive enterprise capabilities, with ROI seen through automation and monitoring. ManageEngine OpManager offers competitive pricing, beneficial for smaller to mid-sized businesses focusing on network monitoring, requiring consideration of needs versus budget.

To learn more, read our detailed DX Unified Infrastructure Management vs. ManageEngine OpManager Report (Updated: October 2024).

Buyer's Guide

DX Unified Infrastructure Management vs. ManageEngine OpManager

October 2024

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Categories and Ranking

Juniper Mist Premium Analytics

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of DX Unified Infrastructure Management is 0.5%, up from 0.5% compared to the previous year. The mindshare of ManageEngine OpManager is 2.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Q&A Highlights

Shashank Sharma

Technical Associate at Locuz Enterprise Solutions Ltd

Oct 15, 2019

What Is The Biggest Difference Between CA UIM and Manage Engine?

UIM is a very old, expensive, conglomeration of tools all written by different companies. ManageEngine has moderate capabilities but largely developed for smaller companies. If you read their reviews there is a great deal of angst with their support and implementation services. Also, they are all separate products built to be standalone so there is not the integration you would find in a true AIOps platform. They are also far more expensive than our offering. Take a look https://ptdrv.linkedin.com/yajsbk6

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Featured Reviews

ALEXANDRE VIANNA

CTO at Redeswirelessbrasil

Has a single dashboard, but is expensive

We use this solution to manage our mission environment The single dashboard is a valuable feature. The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten. Overall, I rate the solution a seven out of…

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Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

Easy to set up, simple to use, and offers great technical support

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

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ShaheenKapery

Solutions Architect at Altron

Reporting is good, monitors well and stable product

The pricing could be cheaper. The initial integration does cost a bit. Jira seems to be making a comeback on the Service Desk side, as well as Zendesk and Freshservice. I know that ServiceNow integration is very easy, like a three- or four-step process. But with the others, you need developers to do API-based integration, which takes longer and requires a different skill set. Even a monkey can follow a four-step process, but API integration can be more complicated here.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The single dashboard is a valuable feature."

"We can manage the entire system across the network and troubleshoot the pain points."

"Monitors the infrastructure asset and also monitors as an IT service."

"It provides a comprehensive monitoring solution for our open systems."

"Great customized dashboards and drill down reports with auto serve analytics."

"It's easy to push out across numerous servers. Very scalable."

"Great out-of-the-box capability."

"It is very scalable."

"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."

"I can use the Drag and Drop feature to build dashboards within minutes."

More DX Unified Infrastructure Management pros

"The integration with the firewall monitoring, the security monitoring, is great."

"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."

"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."

"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."

"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."

"It is easy to use and deploy."

"The application monitoring is the solution's most valuable feature."

"The dashboard, versatility and larger horizon are valuable."

More ManageEngine OpManager pros

Cons

"The technical support needs improvement."

"The Wi-Fi side needs improvement."

"It would be good to implement views showing the aggregated status graphically."

"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."

"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."

"The dashboards need to be improved."

"There should be wider coverage of storage infrastructure."

"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."

"How we can get more native information from CA's solutions."

"Reporting capability can be improved especially when it comes to availability."

More DX Unified Infrastructure Management cons

"We would like the solution's customize and build functionality to be more user-friendly."

"Real user and UI monitoring are not practical."

"The pricing could be cheaper. The initial integration does cost a bit."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."

"We get a lot of false alerts."

"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."

"The dashboard could include more features."

More ManageEngine OpManager cons

Pricing and Cost Advice

"The solution is expensive."

"Reasonable setup cost and licensing prices."

"The license cost depends on the number of probes and robots."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"CAD $400,000 annually."

"Customers pay for the license and the support."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"It is not really expensive; it is nominal licensing."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The initial cost is low and the add-ons are reasonable."

"ManageEngine OpManager is cheaper than SolarWinds."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"It is reasonably priced."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"The price for ManageEngine OpManager is average."

More ManageEngine OpManager pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Manufacturing Company

19%

Financial Services Firm

15%

Computer Software Company

12%

Healthcare Company

Educational Organization

53%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

See all answers

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

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What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

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What is your primary use case for DX Infrastructure Manager?

I primarily use DX UIM to capture performance data and faults.

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What advice do you have for others considering DX Infrastructure Manager?

I wouldn't recommend DX UIM to other users because of its issues with reporting and stability - SolarWinds would be a...

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What is your experience regarding pricing and costs for DX Infrastructure Manager?

For us, while the base price is the same, we are moving device types and are in the process of negotiating costs with...

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What do you like most about ManageEngine OpManager?

The product provides intensive reports.

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What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

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What needs improvement with ManageEngine OpManager?

The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate....

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SolarWinds Server and Application Monitor vs DX Unified Infrastructure Management

Compared 16% of the time

Nagios XI vs DX Unified Infrastructure Management

Compared 12% of the time

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Compared 26% of the time

Zabbix vs ManageEngine OpManager

Compared 17% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 11% of the time

SCOM vs ManageEngine OpManager

Compared 8% of the time

Nagios XI vs ManageEngine OpManager

Compared 7% of the time

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Product Reports

Buyer's Guide

Network Monitoring Software

November 2024

Download Juniper Mist Premium Analytics product report

Buyer's Guide

DX Unified Infrastructure Management

November 2024

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Buyer's Guide

ManageEngine OpManager

November 2024

Download ManageEngine OpManager product report

Also Known As

No data available

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

OpManager

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Juniper

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Broadcom

ManageEngine

Overview

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

Sample Customers

Information Not Available

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

DX Unified Infrastructure Management vs. ManageEngine OpManager

October 2024

Free Report: DX Unified Infrastructure Management vs. ManageEngine OpManager

Find out what your peers are saying about DX Unified Infrastructure Management vs. ManageEngine OpManager and other solutions. Updated: October 2024.

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