DX Unified Infrastructure Management vs WhatsUp Gold comparison

Broadcom and Progress Software are both solutions in the Network Monitoring Software category. Broadcom is ranked #75, while Progress Software is ranked #26 with an average rating of 9.5. Broadcom holds a 0.4% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

DX Unified Infrastructure M...

Read 121 DX Unified Infrastructure Management reviews

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446 Comparison Views

92% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

1,789 Views
1,432 Comparison Views

85% willing to recommend

DX Unified Infrastructure M...

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

WhatsUp Gold and DX Unified Infrastructure Management are two leading network management tools. WhatsUp Gold is preferred for its affordability and strong support, yet DX Unified Infrastructure Management impresses with extensive features, making it a preferred choice valuing feature-rich solutions.

Features: WhatsUp Gold users appreciate its network monitoring and alerting capabilities. Users also value WhatsUp Gold for its ease of use and real-time dashboards. In contrast, DX Unified Infrastructure Management is celebrated for its extensive monitoring features across various infrastructures, advanced analytics, and automation capabilities. However, DX's comprehensive tools give it an edge in delivering diverse insights.

Room for Improvement: Users of WhatsUp Gold suggest enhancements in reporting, faster updates, and improved mobile app functionality. DX Unified Infrastructure Management users desire a more streamlined configuration process, reduction in complexity, and better integration with third-party tools. DX's complexity is a significant user pain point compared to WhatsUp Gold.

Ease of Deployment and Customer Service: WhatsUp Gold is noted for its straightforward installation, intuitive setup, and commendable customer service. Conversely, DX Unified Infrastructure Management’s deployment can be challenging due to its complexity, yet it offers robust customer support. While WhatsUp Gold performs well in ease of deployment, DX’s superior support levels the field.

Pricing and ROI: Users find WhatsUp Gold's pricing framework budget-friendly, delivering good ROI. WhatsUp Gold costs $14295 for a 25-device license. DX Unified Infrastructure Management, while more expensive at $385 per month for 15,000 data points, is seen as cost-effective in terms of its in-depth features which justify the higher investment. WhatsUp Gold wins on pricing; DX is viewed as valuable for feature scalability.

To learn more, read our detailed DX Unified Infrastructure Management vs. WhatsUp Gold Report (Updated: February 2025).

Buyer's Guide

DX Unified Infrastructure Management vs. WhatsUp Gold

February 2025

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Helped 844,944 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

75th

Ranking in Server Monitoring

24th

Ranking in IT Infrastructure Monitoring

55th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

121

Ranking in other categories

Cloud Monitoring Software (41st), AIOps (21st)

WhatsUp Gold

Ranking in Network Monitoring Software

26th

Ranking in Server Monitoring

14th

Ranking in IT Infrastructure Monitoring

27th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (24th)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.4%, down from 0.4% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

Easy to set up, simple to use, and offers great technical support

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."

"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."

"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."

"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."

"You can scale it pretty much however way you want to as long as you have the servers to throw at it."

"I can use the Drag and Drop feature to build dashboards within minutes."

"Probe packages and probe deployment."

"It delivers our customers many metrics, so they may make decisions"

More DX Unified Infrastructure Management pros

"This is a good, stable network monitoring solution for devices."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"The most valuable feature is the auto-discovery function."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"The product is reasonably priced."

"The solution effectively monitors network devices and servers."

"The user interface is good enough."

More WhatsUp Gold pros

Cons

"We want to see more investment in the UI and the dashboard."

"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."

"Currently lacks a mobile application which would be helpful."

"Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."

"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."

"Reporting capability can be improved especially when it comes to availability."

"We had to do some work to make what was more of a business class solution work at an enterprise level."

"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."

More DX Unified Infrastructure Management cons

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"I might like to see a better interface in the future."

"The product is old and not updated."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"The interface needs some work."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"The point system is not clear and clarity around this would improve our understanding of the system."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

More WhatsUp Gold cons

Pricing and Cost Advice

"CAD $400,000 annually."

"Reasonable setup cost and licensing prices."

"Customers pay for the license and the support."

"The license cost depends on the number of probes and robots."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"Pricing is reasonable compared to other products."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"There is a license needed to use WhatsUp Gold."

"This is a well priced solution."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"The pricing can be on the expensive side when considering competing products."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Manufacturing Company

16%

Computer Software Company

12%

Real Estate/Law Firm

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

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What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

See all answers

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

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What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

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Compared 20% of the time

SolarWinds Server and Application Monitor vs DX Unified Infrastructure Management

Compared 18% of the time

Dynatrace vs DX Unified Infrastructure Management

Compared 15% of the time

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Grafana vs WhatsUp Gold

Compared 14% of the time

Zabbix vs WhatsUp Gold

Compared 9% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 9% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 8% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

DX Unified Infrastructure Management

March 2025

DX Unified Infrastructure Management report

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Buyer's Guide

WhatsUp Gold

March 2025

Download WhatsUp Gold product report

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

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Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

DX Unified Infrastructure Management vs. WhatsUp Gold

February 2025

Free Report: DX Unified Infrastructure Management vs. WhatsUp Gold

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