DX Unified Infrastructure Management vs WhatsUp Gold comparison

Broadcom and Progress Software are both solutions in the Network Monitoring Software category. Broadcom is ranked #68 with an average rating of 7.0, while Progress Software is ranked #32 with an average rating of 8.7. Broadcom holds a 0.5% mindshare in NMS, compared to Progress Software’s 1.3% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

DX Unified Infrastructure M...

Read 121 DX Unified Infrastructure Management reviews

831 Views
502 Comparison Views

92% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

1,960 Views
1,576 Comparison Views

85% willing to recommend

DX Unified Infrastructure M...

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

WhatsUp Gold and DX Unified Infrastructure Management are two leading network management tools. WhatsUp Gold is preferred for its affordability and strong support, yet DX Unified Infrastructure Management impresses with extensive features, making it a preferred choice valuing feature-rich solutions.

Features: WhatsUp Gold users appreciate its network monitoring and alerting capabilities. Users also value WhatsUp Gold for its ease of use and real-time dashboards. In contrast, DX Unified Infrastructure Management is celebrated for its extensive monitoring features across various infrastructures, advanced analytics, and automation capabilities. However, DX's comprehensive tools give it an edge in delivering diverse insights.

Room for Improvement: Users of WhatsUp Gold suggest enhancements in reporting, faster updates, and improved mobile app functionality. DX Unified Infrastructure Management users desire a more streamlined configuration process, reduction in complexity, and better integration with third-party tools. DX's complexity is a significant user pain point compared to WhatsUp Gold.

Ease of Deployment and Customer Service: WhatsUp Gold is noted for its straightforward installation, intuitive setup, and commendable customer service. Conversely, DX Unified Infrastructure Management’s deployment can be challenging due to its complexity, yet it offers robust customer support. While WhatsUp Gold performs well in ease of deployment, DX’s superior support levels the field.

Pricing and ROI: Users find WhatsUp Gold's pricing framework budget-friendly, delivering good ROI. WhatsUp Gold costs $14295 for a 25-device license. DX Unified Infrastructure Management, while more expensive at $385 per month for 15,000 data points, is seen as cost-effective in terms of its in-depth features which justify the higher investment. WhatsUp Gold wins on pricing; DX is viewed as valuable for feature scalability.

To learn more, read our detailed DX Unified Infrastructure Management vs. WhatsUp Gold Report (Updated: January 2025).

Buyer's Guide

DX Unified Infrastructure Management vs. WhatsUp Gold

January 2025

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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

68th

Ranking in Server Monitoring

22nd

Ranking in IT Infrastructure Monitoring

55th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

121

Ranking in other categories

Cloud Monitoring Software (38th), AIOps (19th)

WhatsUp Gold

Ranking in Network Monitoring Software

32nd

Ranking in Server Monitoring

13th

Ranking in IT Infrastructure Monitoring

31st

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th)

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.5%, down from 0.5% compared to the previous year. The mindshare of WhatsUp Gold is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

Easy to set up, simple to use, and offers great technical support

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Probe packages and probe deployment."

"MultiWAN and Balance service"

"It is easy to implement but requires good planning."

"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."

"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."

"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."

"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."

"It provides a comprehensive monitoring solution for our open systems."

More DX Unified Infrastructure Management pros

"Our local support team provides excellent service."

"The installation and configuration process are easy."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"It is stable."

"The threshold alerting is the most valuable feature."

"The documentation is very good."

More WhatsUp Gold pros

Cons

"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."

"We would like the navigation of this solution to be more user friendly for our system administrators."

"Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."

"Making a GUI with criteria such as selection by robot/hub/probe etc."

"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."

"Stability."

"It would be good to implement views showing the aggregated status graphically."

"The dashboards need to be improved."

More DX Unified Infrastructure Management cons

"You have to invest a few days to become an expert in this solution."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"The point system is not clear and clarity around this would improve our understanding of the system."

"The interface needs some work."

More WhatsUp Gold cons

Pricing and Cost Advice

"The license cost depends on the number of probes and robots."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"Customers pay for the license and the support."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"CAD $400,000 annually."

"Reasonable setup cost and licensing prices."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"The price of WhatsUp Gold is good."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"This is a well priced solution."

"The pricing can be on the expensive side when considering competing products."

"The most valuable feature is the cost compared to other solutions."

"There is a license needed to use WhatsUp Gold."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

19%

Financial Services Firm

16%

Computer Software Company

11%

Real Estate/Law Firm

Computer Software Company

15%

Manufacturing Company

11%

Financial Services Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

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What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

See all answers

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

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What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

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Compared 18% of the time

SCOM vs DX Unified Infrastructure Management

Compared 15% of the time

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Compared 15% of the time

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Compared 15% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 9% of the time

Zabbix vs WhatsUp Gold

Compared 8% of the time

Prometheus vs WhatsUp Gold

Compared 7% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 7% of the time

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Product Reports

Buyer's Guide

DX Unified Infrastructure Management

January 2025

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Buyer's Guide

WhatsUp Gold

December 2024

Download WhatsUp Gold product report

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

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Broadcom

Progress Software

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

DX Unified Infrastructure Management vs. WhatsUp Gold

January 2025

Free Report: DX Unified Infrastructure Management vs. WhatsUp Gold

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