DX Unified Infrastructure Management vs WhatsUp Gold comparison

Broadcom and Progress Software are both solutions in the Network Monitoring Software category. Broadcom is ranked #70 with an average rating of 7.0, while Progress Software is ranked #30 with an average rating of 8.7. Broadcom holds a 0.4% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

DX Unified Infrastructure M...

Read 121 DX Unified Infrastructure Management reviews

735 Views
445 Comparison Views

92% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

1,847 Views
1,470 Comparison Views

85% willing to recommend

DX Unified Infrastructure M...

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

WhatsUp Gold and DX Unified Infrastructure Management are two leading network management tools. WhatsUp Gold is preferred for its affordability and strong support, yet DX Unified Infrastructure Management impresses with extensive features, making it a preferred choice valuing feature-rich solutions.

Features: WhatsUp Gold users appreciate its network monitoring and alerting capabilities. Users also value WhatsUp Gold for its ease of use and real-time dashboards. In contrast, DX Unified Infrastructure Management is celebrated for its extensive monitoring features across various infrastructures, advanced analytics, and automation capabilities. However, DX's comprehensive tools give it an edge in delivering diverse insights.

Room for Improvement: Users of WhatsUp Gold suggest enhancements in reporting, faster updates, and improved mobile app functionality. DX Unified Infrastructure Management users desire a more streamlined configuration process, reduction in complexity, and better integration with third-party tools. DX's complexity is a significant user pain point compared to WhatsUp Gold.

Ease of Deployment and Customer Service: WhatsUp Gold is noted for its straightforward installation, intuitive setup, and commendable customer service. Conversely, DX Unified Infrastructure Management’s deployment can be challenging due to its complexity, yet it offers robust customer support. While WhatsUp Gold performs well in ease of deployment, DX’s superior support levels the field.

Pricing and ROI: Users find WhatsUp Gold's pricing framework budget-friendly, delivering good ROI. WhatsUp Gold costs $14295 for a 25-device license. DX Unified Infrastructure Management, while more expensive at $385 per month for 15,000 data points, is seen as cost-effective in terms of its in-depth features which justify the higher investment. WhatsUp Gold wins on pricing; DX is viewed as valuable for feature scalability.

To learn more, read our detailed DX Unified Infrastructure Management vs. WhatsUp Gold Report (Updated: February 2025).

Buyer's Guide

DX Unified Infrastructure Management vs. WhatsUp Gold

February 2025

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Helped 841,004 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

70th

Ranking in Server Monitoring

23rd

Ranking in IT Infrastructure Monitoring

53rd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

121

Ranking in other categories

Cloud Monitoring Software (38th), AIOps (19th)

WhatsUp Gold

Ranking in Network Monitoring Software

30th

Ranking in Server Monitoring

14th

Ranking in IT Infrastructure Monitoring

27th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (29th)

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.4%, down from 0.4% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

Easy to set up, simple to use, and offers great technical support

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is the foundation for our monitoring solution."

"It provides a comprehensive monitoring solution for our open systems."

"Probe packages and probe deployment."

"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."

"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."

"It is very scalable."

"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."

"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."

More DX Unified Infrastructure Management pros

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

"The threshold alerting is the most valuable feature."

"WhatsUp Gold is very easy to deploy."

"It handles the basics of monitoring."

"The solution effectively monitors network devices and servers."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The installation and configuration process are easy."

More WhatsUp Gold pros

Cons

"Currently lacks a mobile application which would be helpful."

"The dashboards need to be improved."

"Stability."

"It needs a little bit more functionality in the Admin Console."

"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."

"We had to do some work to make what was more of a business class solution work at an enterprise level."

"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."

"We've had issues with pulling reports."

More DX Unified Infrastructure Management cons

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"I might like to see a better interface in the future."

"Importing the maps and being able to customize them could be easier."

"We can never achieve or get a good picture of the network topology."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"The interface needs some work."

More WhatsUp Gold cons

Pricing and Cost Advice

"Customers pay for the license and the support."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"The license cost depends on the number of probes and robots."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"Reasonable setup cost and licensing prices."

"CAD $400,000 annually."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The price of WhatsUp Gold is good."

"There is a license needed to use WhatsUp Gold."

"Pricing is reasonable compared to other products."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"The pricing can be on the expensive side when considering competing products."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

19%

Financial Services Firm

16%

Computer Software Company

12%

Real Estate/Law Firm

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

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What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

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What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

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What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

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Compared 16% of the time

Nagios XI vs DX Unified Infrastructure Management

Compared 16% of the time

SolarWinds Server and Application Monitor vs DX Unified Infrastructure Management

Compared 16% of the time

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Grafana vs WhatsUp Gold

Compared 15% of the time

Zabbix vs WhatsUp Gold

Compared 9% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 9% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 8% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 7% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

DX Unified Infrastructure Management

March 2025

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Buyer's Guide

WhatsUp Gold

February 2025

Download WhatsUp Gold product report

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

No data available

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

DX Unified Infrastructure Management vs. WhatsUp Gold

February 2025

Free Report: DX Unified Infrastructure Management vs. WhatsUp Gold

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