Dynatrace vs OpenText Real User Monitoring vs Splunk AppDynamics comparison

Dynatrace and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Dynatrace is ranked #2 with an average rating of 8.8, while OpenText is ranked #43 with an average rating of 7.7. Dynatrace holds a 10.8% mindshare in APM, compared to OpenText’s 0.2% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 58% of OpenText users who would recommend it.

Dynatrace

Read 346 Dynatrace reviews

30,686 Views
19,455 Comparison Views

95% willing to recommend

OpenText Real User Monitoring

Read 11 OpenText Real User Monitoring reviews

441 Views
311 Comparison Views

58% willing to recommend

Splunk AppDynamics

Read 246 Splunk AppDynamics reviews

13,704 Views
8,634 Comparison Views

91% willing to recommend

Dynatrace

OpenText Real User Monitoring

Splunk AppDynamics

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Executive Summary

We performed a comparison between Dynatrace, OpenText Real User Monitoring, and Splunk AppDynamics based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2025).

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2025

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Helped 849,475 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.8%, down from 13.8% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.2%, down from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 4.8%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

Read full review

Aphiwat Leetavorn.

CTO at Marco Technology

Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive

Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.

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Muhammad Zeeshan Siddiqui

Head of Technology and Services at arwentech

Dynamic mapping enhances workflows that are user-friendly

One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It helps our organization identify potential problems by doing thorough analysis of systems which integrate with one another."

"Logs files for JVM transactions help to debug most of the failures."

"We can see which step in a transaction is causing latency, right down to the particular Java class"

"Having OneAgent is the most valuable feature of Dyantrace, as well as the monitoring."

"The ability for Dynatrace to identify the root cause of problems in a timely manner through its powerful AI capability and dependency mapping is a real value add for the service that we offer."

"The dashboards are a really cool feature when I get to talking to clients. I ask them, "Why Dynatrace?" Because I need to push the tools that I have in my application. Then, they explain the monitoring of Dynatrace, saying the rate of the updates and features. They want to go with Dynatrace."

"I can get everything on a single page."

"The most valuable component of it is taking that guessing out of troubleshooting problems. We no longer have to rely on an architect, or an application person, or someone's memory of how the transaction moves throughout the infrastructure and the different dependencies that it has on it. We can see it right there and we find out more that we ever imagined."

More Dynatrace pros

"Very easy to implement."

"It offers near-real-time analytics, which is helpful."

"It is a good product."

"Real User Monitor has improved our productivity."

"The reporting feature is good for us."

"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."

"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."

"The technical support is good at resolving issues."

More OpenText Real User Monitoring pros

"The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code."

"You have a live view of what happens when something goes wrong on the production or support side. You don't have to scramble and do guesswork. We can identify the query that creates the bottleneck or slows the performance of the database system. It can give you points on how to debug and fix the system."

"I like how the AppDynamics dashboard portrays the information flows. When a task is executed, various flows between different applications and databases happen in the background. The dashboard is intuitive and helps visualize the connections, the directions of the flow, and the information related to these specific sessions."

"It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."

"The most valuable feature is the end-user monitoring."

"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."

"Users can configure business sections in their environment, and it's possible for customers to configure different sources for the name of the class, the name of the method, or the name of the web service, which is very interesting."

"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."

More Splunk AppDynamics pros

Cons

"This solution needs more powerful database monitoring capabilities."

"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."

"We need more AI in the product to avoid manual analysis."

"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."

"It requires manual intervention to uninstall the cloud agent from servers you want it removed from."

"The user interface is complicated, but recent web versions are getting better all the time."

"It's not very scalable, we cannot add another server onto it."

"Some technical architectures are based on an event mechanism operating via a publish/subscribe system. APM technology sometimes reaches its limits to go upstream."

More Dynatrace cons

"The product needs more R&D to make it easier and more compatible with other software."

"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."

"We would like to see support for non-Windows environments."

"The solution's technical support presents a lot of issues with too many delays."

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."

"Some issues with login errors."

"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."

More OpenText Real User Monitoring cons

"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."

"We have had downtime, which has been the result of config, application, or cord issues."

"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."

"The solution has performance issues after we deploy the agent."

"In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing."

"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."

"I’d like to see better out-of-the-box visual reporting so that we can roll this up to management."

"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."

More Splunk AppDynamics cons

Pricing and Cost Advice

"Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."

"Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."

"It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required."

"We have not fully been able to get the full value out of the product. It is expensive compared to other things that we have had in the past. Paying that much and not being able to get the full return on the product is a downgrade. "

"From what I have heard in the company, Dynatrace is expensive."

"Dynatrace is the most expensive APM that we sell, compared to competitors' products. The license pricing could be improved. My customers pay for licensing yearly."

"Purchasing through the AWS Marketplace is excellent."

"It is quite expensive for startups."

More Dynatrace pricing and cost advice

"If I compare with other vendors, other vendors are more expensive"

"Not expensive."

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"We have a license-based solution. That means you need a license for each server you monitor."

"AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money...My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model."

"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."

"Yearly payments have to be made toward the licensing costs of the solution. The solution has no additional costs apart from the licensing costs."

"The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids."

"The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."

"It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."

"AppDynamics is really pricey as it requires licenses for every feature."

More Splunk AppDynamics pricing and cost advice

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Comparison Review

ITspe9886

IT Specialist at a government with 10,001+ employees

Feb 24, 2019

Compared to AppDynamics where we are still trying to get it into production, we had the latest version of Dynatrace in production within three days

Our primary use case for both Dynatrace and AppDynamics is for application performance monitoring (APM). The main reason for having application performance monitoring is, when we see something is running slowly, we can immediately look to see where the issue is at before our systems crash on us…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

36%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Financial Services Firm

28%

Manufacturing Company

14%

Government

Computer Software Company

Educational Organization

48%

Financial Services Firm

16%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if yo...

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What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire sta...

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems,...

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What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There ...

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What is your primary use case for Micro Focus Real User Monitor?

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the serv...

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What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the v...

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APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit

Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your f...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

What is your experience regarding pricing and costs for AppDynamics?

I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on ...

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Comparisons

Datadog vs Dynatrace

Compared 12% of the time

Azure Monitor vs Dynatrace

Compared 6% of the time

Splunk Enterprise Security vs Dynatrace

Compared 6% of the time

New Relic vs Dynatrace

Compared 6% of the time

Elastic Observability vs Dynatrace

Compared 5% of the time

More Dynatrace Competitors

OpenText SiteScope vs OpenText Real User Monitoring

Compared 100% of the time

More OpenText Real User Monitoring Competitors

Datadog vs Splunk AppDynamics

Compared 10% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 8% of the time

New Relic vs Splunk AppDynamics

Compared 7% of the time

Grafana vs Splunk AppDynamics

Compared 6% of the time

Elastic Observability vs Splunk AppDynamics

Compared 5% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

Dynatrace

April 2025

Download Dynatrace product report

Buyer's Guide

OpenText Real User Monitoring

April 2025

Download OpenText Real User Monitoring product report

Buyer's Guide

Splunk AppDynamics

April 2025

Download Splunk AppDynamics product report

Also Known As

No data available

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

No data available

Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Dynatrace

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Avea, Maccabi Healthcare Services, TEB

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

Application Performance Monitoring (APM) and Observability

April 2025

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