EdgeVerve AssistEdge RPA and SAP Intelligent RPA are key contenders in the robotic process automation market. Based on data comparisons, EdgeVerve AssistEdge RPA is perceived more favorably in terms of pricing and support, whereas SAP Intelligent RPA is considered superior due to its advanced features, suggesting it's a worthwhile investment.
Features: EdgeVerve AssistEdge RPA is recognized for its effective automation capabilities, an intuitive design, and robust process documentation. These capabilities ensure seamless operation across various platforms. SAP Intelligent RPA is noted for its comprehensive integration capabilities, flexibility in handling complex automation tasks, and advanced orchestration features. It provides seamless connectivity with existing systems like CRM and databases.
Room for Improvement: EdgeVerve AssistEdge RPA could improve by expanding its integration capabilities and enhancing its AI/ML functions, and there could be a more user-friendly process for complex automations. SAP Intelligent RPA might benefit from simplifying its deployment process to reduce the associated learning curve, offer better cost-efficiency for small-scale operations, and enhance support materials for new users.
Ease of Deployment and Customer Service: EdgeVerve AssistEdge RPA is known for a relatively straightforward deployment process and consistent customer service. It simplifies tasks by minimizing manual interventions. On the other hand, SAP Intelligent RPA, despite its complex deployment process, provides strong customer service support, addressing user inquiries effectively.
Pricing and ROI: EdgeVerve AssistEdge RPA offers competitive pricing with solid ROI over time, making it appealing for cost-conscious businesses. SAP Intelligent RPA, while having a potentially higher initial cost, justifies this with its expansive feature set, leading to significant ROI improvements, suggesting better long-term value for strategic investments.
Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.
Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.
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In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.
AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.
AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.
SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).
SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.
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